Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality! I bought these for working out and the headphones stay tight to the ears and maintain great battery life!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinM, You've made a great choice! We're delighted to hear you like the great sound quality, snug fit, and long battery life of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Clearest headphones I've ever heard.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I've ever owned. I have a pair of Bose QC headphones, and the clarity of sound from the Sony is far better. The noise-cancelling is also better on the Sony. I do find the headphones are bit sensitive to touch for the the controls, but once I get them set right they are phenomenal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MattMattK,
Thanks for sharing your 5-star review and experience with the WH1000XM4. We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Buy it If you want quality sound and bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with great sound quality l. Quality bass, clear sound. Awesome noise cancellation. Only issue is it does not stay on head if using in gym and laying over bench.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ashh,
That's awesome! We are truly delighted to hear your satisfaction with the audio quality of our WH1000XM4 and also with the noise canceling capability of the headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
SONY OTE - Navy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always had a hard time buying over the ear headphones that didn’t cause ear pain after some time of wear and these are just so comfy, so lightweight, and super beautiful. Love them so much!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KriziaM, Thanks for the sharing your experience with the Sony XM4 wireless headphones. We're glad that you appreciate the design of the headphones. The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. It blocks sounds out, it connects quick and has a nice crisp sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TianaM,
Thank you for choosing Sony!
It's fantastic to learn that you're enjoying your WH-1000XM4! We're thrilled that you value its noise-canceling features, rapid connectivity, and clear audio quality. Your experience motivates us to continue delivering high-quality products.
Best regards,
-Fred
Sonys XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably my first head of headphones since I was young and they are great! Fits comfortably on my head, sound quality is great, and the battery life is totally worth it. I think the noise suppression could be better but it definitely gets the job done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdgarA,
We are so glad to hear that the WH-1000XM4 Headphones have made such a positive impression as your first set in a while! It's fantastic that you find them comfortable, appreciate the great sound quality, and value the battery life. We strive for excellence in noise suppression and appreciate your feedback that they are still effective for your needs.
Thanks for choosing Sony.
Best regards, Eliab
Great ANC but gets HOT
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ANC is great. Sound is good. Bass struggles when it gets really loud. Earcups just sounded muffled. Transparency is ok. I still had to lift up a side to hear the conversation. Touch controls are acceptable. Can be sensitive sometimes. My main issue is that this thing gets HOT on the ears. Definitely buy it on sale if you are dead set on getting it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CM21, thanks for commenting! We are pleased to hear you are satisfied with the outstanding noise canceling function of our WH1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. To ensure you get the most out of your XM4, please update its firmware to the latest version (2.0.7). The software includes key features, applications, bug fixes, and feature improvements. For instructions, please visit the link below:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/downloads
For issue when wearing these headphones, please refer to the link below to isolate the problem:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00015243
We will have your feedback noted as we always strive to make this a better experience.
If this does not help, please email us at socialsupport@am.sony.com with the following details so we can better assist you.
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Sony Social Support
Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely good headphones especially for the gym don’t fall your head and good sound quality and they have a extremely long battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErickP, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Nice headphones, a little heavy compared to BoseQC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and noise cancelation features are great 4.5/5 Weight is a noticeable after 2+ hours of wear, but still mostly lightweight. 4/5 Cups dent easily which makes me worry about long term use.3.5/5
I would recommend this to a friendDefinitely worth the wait to upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I liked the XM3, it feels and sound good. I’m so glad Sony finally came out with the new XM4 with multi device support. I waited to splurge on this headphone. The sound is still beautifully clear as the XM3. It fits nice and feel really light when wearing for long period of time. Still has best noise-cancelling feature of any headphones out there. Well worth the wait!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonvsf, good to know that your patience has paid off. We're glad that you like the improvements we made with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great really wanted $ the color blue so I had to order them from here. I like that my ears are very comfy I wear for hours some days. I had trace the apple ones and didn’t work out not comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moons,
Thanks for the 5-star rating! We're so glad to hear you're enjoying the WH1000XM4 headphones! Going for the blue ones is a solid choice! Don't forget to download the Sony Sound Connect App to elevate your experience even further! Thank you for choosing Sony! -Aldair
Fantastic purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, comfortable over ear, and was a tiny bit less expensive than some of the other options I was considering. Very happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ToddjV,
Thank you for your purchase and for your feedback. We're very happy that you are comfortably enjoying your favorite music with our XM4. We're glad that you appreciate the sound quality and comfortability of the headphone. Thank you for choosing Sony! - Marco
Really work for noisy neighbors
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was down to trying these noise canceling headphones (THE BEST) or possibly doing something that would end up in court. Upstairs noise was really getting impossible to live with. As soon as we begin to hear "Henrietta Hippo" begin her baby elephant walk we put on our WH-1000xm4's and cannot hear anything but what comes in from the T.V. or stereo. Peace at last. Use with MEE transmitter/receiver so both my wife and I can enjoy our lives again. Also good when one of us wants to sleep while other listens to or watches something else. WORTH EVERY PENNY and a lot cheaper than moving or hiring a lawyer to work out a plea bargain.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jake,
Awesome! We're glad that you found the perfect headphones for your needs. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Sony xm4 headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing and battery life is very good as well it doesn’t die fast and the audio is very customizable with the app overall it’s a great headphone for everyday use
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AndyE,
That's nice to hear that you are amazed with the sound quality of our Sony WH1000XM4 as well as the long battery life. With our XM4, you can enjoy listening to your favorite music without distractions. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
Very Happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the model before this thinking they would be the same and save myself 50$! Nope.. returned it a week later and got these! Hands down the best over the ear option! Great sound and great feel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Haw6421,
That's great! We're happy to hear that you like the sound quality and you're happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Own two pairs
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, waited years to buy a set of headphones because of cost and couldn’t find anything I liked. Bought these about a month ago and I have no regrets. Ended up buying my sister a pair as she loved them as much, if not more, than I do. Definitely worth the price you pay for what you get, quality is fantastic, very comfortable to wear, easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JackLentra,
We're glad that your investment is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony.
~Ralph
Amazing sound quality. Very comfortable.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been shopping around for a pair of ANC headphones for a while. I’ve used the Bose 700s, Bower and Wilkins PX7, and the WH-1000mx3s. I loved the mx3s but the fit was a bit uncomfortable for longer periods of time. That’s not the case with these new mx4s. The extra cushion feels great and they feel very light. Overall an excellent pair of headphones. Best in its segment!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Great! We're glad you found the perfect headphones for your needs. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Good design, slightly outdated.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest noise cancellation but the design is fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhilipG,
We are thrilled to hear that you find the design of the WH-1000XM4 fantastic! We appreciate you choosing these headphones. We also value your feedback regarding the noise cancellation and are constantly working to improve this industry-leading technology. Thank you for your review and for trusting Sony!
Regards,
Dominick
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've bought so far. Exceptional quality and noise canceling feature, very comfortable. I imagine these to be the perfect headphones for the winter. Will recommend this to a lot of friends for sure!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grace,
You made the right choice! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Get these now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Airpods hurt my ears and I have no luck with them. 2 pairs have failed. These saolbed all the issues when traveling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phil,
We feel privileged to know that the WH-1000XM4 headphones have provided the perfect solution for your travels. It is wonderful to hear that our design offers the comfort you were looking for and that you can now enjoy your trips with reliable, high-quality audio.
Thank you for trusting Sony.
Regards,
Dominick