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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 12368 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 12,368 reviews
  • Rated 5 out of 5 stars

    Sony XM4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing, fit is perfect, would definitely recommend these noise canceling headphones, didn’t like wearing ear buds! Found the answer with the XM4’s

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulM, We are glad that you like your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and does not hurts your ears if used on longer hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eric0530,
      Perfect! It's nice to hear your enjoyable experience with the clear sound and comfortable fit of your WH1000XM4 headphones. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Perfect head set for almost every occasion

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing sound quality, i was blown away once I actually got the thing on my head, everything i was looking for in a headset, slightly pricey, but i have never regretted the purchase, just wish i had known about these sooner

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi headphoneboy,

      You made the right choice with the Sony WH1000XM4! We're glad that you like its sound quality. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    SONY WH-1000XM4 Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible technology and would highly recommend. Great audio, quality, and noise cancelation. Comfortable to wear during long periods of time and the phone app facilitates personalizing certain sounds preferences. AND, able to connect to 2 different bluetooth devices!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kristine, We are happy you like most of the features and capabilities of your Sony wireless noise cancelling headphones. We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for your purchase. Vincent Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best headphones I’ve ever owned. The noise canceling is amazing for studying anywhere and the quality is really good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nini,

      Thank you for choosing Sony!

      We're truly heartened to learn about your glowing review of the WH-1000XM4 headphones. It's wonderful to hear how the noise-canceling feature is enhancing your study environment. We're also delighted you're appreciating the exceptional sound quality. Your experience motivates us to continue delivering high-quality products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Excellent choice in headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, I wear them every day and up to 15 hours at a time with no problems at all. They are comfortable on your ears and block out almost all sounds. I can not even hear when someone knocks on my door,. I would buy again when I need a new pair

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Headphones,

      Great! We're glad that you like the comfort and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Stops ears bleeding from babies

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these when my son was born. My wife and I would (and still do!) take turns with the noise cancelling feature when we need a little break from the kiddos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RichardP,

      Thank you for choosing Sony!

      We're thrilled to hear that you and your wife are enjoying the noise-cancelling feature, especially during those well-deserved breaks. The advanced noise-cancelling technology in the WH-1000XM4 is designed to reduce ambient noise, allowing you to immerse yourself in your favorite activities or simply enjoy some peace and quiet. We hope the headphones continue to bring you joy and tranquility for many more family moments to come!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Excellent upgrade! Best noise cancelling headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are well worth the price. They are by far the best sounding noise-cancelling headphones out there. I've tried offerings from Bose, Sennheiser and a few others. The sound on the Sony are by far the most realistic, with a well balance between bass, treble and mids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound very clear, very loud if you want. Ear piece is very comfortable. They are very lightweight you don’t even feel them on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephineL,

      We couldn't be happier to hear that you are thoroughly enjoying your WH-1000XM4 headphones! It is wonderful to know that you find the sound quality clear and loud, while also appreciating the extreme comfort and lightweight feel of the earpieces. Thank you for highlighting the aspects that make the XM4s a truly excellent listening companion!

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Worth the Money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as the specs say. Comfortable for long periods. Excellent noise canceling. I used to fly a lot and this was the best for noise canceling and functionality. Light and comfortable to wear around neck when running to next gate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechMoJo,

      Amazing! We're thrilled that you are enjoying the comfort and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony XM4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for the gym and they have not disappointed. Super comfy and they battery feels like it lasts forever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HectorH, we're glad you are enjoying our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Comfortably wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these headphones. This was our second pair. The sound is crisp and these are super comfy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your wonderful review, ChelseaS!

      We are delighted to hear that you love these headphones and that this is your second pair of the WH-1000XM4! It's great to know that you find the sound is crisp and that they are super comfy for long listening sessions.

      Thank you again for your continued loyalty to Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friend recommended this I was skeptical on the price point but so far it’s amazing. Comfortable and great noise cancelling features. Battery life is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SheanW, we're glad you like comfort, noise canceling feature and battery. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    really good performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    noise cancellation is impressive. sound playback quality is also very good. And pretty comfortable to boot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello corker,
      Wow! Thanks for sharing your review and for giving our WH1000XM4 a 5 star rating. We are delighted to hear that you are impressed with the noise canceling capability and sound quality of your new XM4 as well as the comfort of wearing it. Enjoy and thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones around. The noise cancellation is perfect and I can keep them on for hours and they do not hurt my head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Aaron,
      Awesome! We are very happy that you appreciate the noise canceling feature of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great quality product. Very confortable on the ears and the battery life is amazing. Have them for almost a week using them every day and have not recharged them once yet. The noise cancellation is awesome. I definitely recommend this product. It is worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sports,

      Great! We're glad that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! They have the best noise canceling in the industry, they're light, comfortable, have a long battery life, and sound great! My only complaint it the color is different than the picture, they're more gray than the picture or name implies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bobtherealgamer, thank you so much for the 5 Star rating! We are truly happy to hear you love your new WH-1000XM4! We are also pleased to hear you are satisfied with the industry-leading noise canceling function, comfortable & lightweight design, long-lasting battery life, and fantastic sound quality of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.

      We will have your feedback about the color noted as we always strive to make this a better experience.

      Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Very good sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality of sound and comfortable very low weight worth of money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SmitT, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Too good to be true!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best pair of wireless headphones I've purchased in this lifetime. Bass is superb, sound is crisp and clear, noise cancellation technology is insane. I'd recommend to anyone whos looking for their next pair of wireless headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GhadSpeed,

      Awesome! We're glad that you found the perfect headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling, very light had to question myself if it was in the case or not a couple times

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JunMing,
      Great! Thank you for leaving your feedback and we are delighted to hear that you love the noise canceling feature and lightweight design of our WH1000XM4. Thank you for choosing Sony! - Marco Sony_US