Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality and the exceptional comfort these headphones provide during extended use. Users also frequently praise the impressive battery life, lightweight design, and solid bass performance. While the overall experience is highly positive, some users have expressed minor frustrations regarding the sensitivity of the touch controls and the limited maximum volume. Additionally, a small segment of customers feels that the product is priced higher than they would prefer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Feature packed amazing set of headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancellation. Can't hear anything with music and ANC turned on. With just ANC on, I can still hear loud noises but much more suppressed. Easy to use 2 devices without having to forget and re-connect. Amazing battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Matt,
We appreciate the positive feedback regarding the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality, Weight
Very comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was suprised at how lightweight the headset is, and not bulky at all. The sound is great and if you use the accompanying app you can customize the touch shortcuts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deni,
Great! We're thrilled that you like the weight, design, sound quality, dedicated app (Sony Headphones Connect), and touch controls of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound on those. Super comfortable and great quality. Truly lives up to the Sony name.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonT, Awesome! We are glad to hear that you are enjoying the sound quality and comfort of your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best Headphones Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! The noise cancellation feature works great. Even if you don't want to listen to music, just having the noise-cancellation feature on is amazing for blocking out outside noise. The only thing is that the sound does leak if you are in a very quiet area if the volume is around 75% full volume. These work great for working out, however, if I'm doing pilates or yoga, they tend to slip. Totally recommend buying them. I bought them during the time that amazon had their prime sale, so I was able to get them cheaper!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AshleyG,
Awesome! Thank you for sharing your feedback on our Sony WH1000XM4. We are very happy that you are pleased with the noise canceling feature of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco
- Pros mentioned:Battery life, Sound quality
Sony headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound dampening quality. I use it for more than just listening to music. The battery lasts days at a time, literally. 10/10 would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaylorA, amazing! We're glad you like the sound quality and battery of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the headphone. They fit perfectly and wear them for long time. You can easily forget you have them on. They control ambient sound very well and do good job even while doing the lawn. They mange lawn mower sound to some level.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Coolstuff, That's great! We're glad to hear that you are happy with the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
- Pros mentioned:Comfort, Sound quality
Excellent noise canceling and other features.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and effective. The chat and ambient features surpass my older Bose Quiet Comfort headphones and the sound is excellent. The touch is cool, but mechanical volume control would be better. Good value when on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hobart,
You made the right choice with the Sony WH1000XM4! Your feedback about having physical volume controls is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sony WH1000 NC Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable fit, works and sounds great, travels well... This'll be my second purchase, since my first was a gift from 4 yrs ago and still works reliably.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ambibian, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best Sony Headphones!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The XM4’s will forever be the best Sony headphones! As someone who loves clear audio and good bass, every time I need a new pair of headphones, (due to my clumsiness) I tend to come back to these.
I would recommend this to a friend- Pros mentioned:Comfort, Sound quality
Better than the Xm5
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this over the Xm5 because it folds up. Easier to store. Good sound quality. Noise canceling top notch. Comfortable to wear long periods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaysonG, Thank you for purchasing the Sony WH1000XM4! We're very pleased to hear you like the fold up design, great sound quality, top notch noise cancellation, and comfortable fit of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Comfort, Sound quality
Super comfortable and the sound is just chefs kiss
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable and love them. Sound quality is amazing . I’m able to talk on the phone with no issues. I believe it’s worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SavannahH,
Great! Surely no regret! We're glad that you love your new Sony WH1000XM4 for its comfort and audio quality. We're happy as well that you were able to use the headphone for taking calls with no issues. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Top notch wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic noise reduction capabilities and very comfortable to wear for long periods of time. The sound quality is quite good out of the box, but can be tailored to your preference using the available phone application.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HDHappy, Awesome! Glad to hear that you are happy with the noise canceling and comfort of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
The perfect headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphone quality is amazing and there are so many options and settings available on the app. The UI on the app is very easy to use as well making it quick to switch modes. I work in a factory where we can listen to music and these headphones are always on me and they help so that I don’t have to hear all the loud noise around me with the noise cancelling mode. Great product!! My brother put me onto these headphones:)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmelyB, Thank you for sharing your wonderful experience with your WH1000XM4! We're very happ to hear you like the amazing quality, variety of presets and custom features using the Sony | Headphones Connect App that tailors sound to your personal preference, and top-notch noise canceling feature of your new Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Noise-Cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best noise cancelling headphone for the price. Staff was super helpful whil making my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hmoxx!
Thanks so much for sharing your feedback on the WH-1000XM4 headphones.
We are immensely pleased to hear that you feel these are the best noise canceling headphones for the price.
These headphones are designed for pure listening pleasure, featuring our exceptional HD Noise Cancelling Processor QN1 and advanced audio quality that makes a real difference. Plus, with up to 30 hours of battery life, they're perfect for long trips or just getting through your workday.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Best ANC I've tried
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great for everyday use. they have the best noise cancelation I've ever tried.i also love that you can use LDAC with these headphones for better quality. The battery life is nice and long even with ANC and LDAC turned on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benjamin, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very high quality, good noise canceling, great fit
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amayah,
That's great to hear! We're delighted you're experiencing the high quality, effective noise canceling, and comfortable fit of your WH-1000XM4 headphones.
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Comfort, Sound quality
Very comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great! Great sound quality and very comfortable. Although I do not know how to connect them to my laptop via Bluetooth. I guess I should read the manual. I highly recommend these. They are a bit pricey but you are paying for quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AR2744, Thank you for the 5-star rating! We are glad to hear that you are happy with the amazing sound quality of the headphones and top tier comfort that it provides. For connecting the headphones to your laptop you may check this help guide. https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752744.html. Thank you again for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
No brainer
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Sound- great! Comfort - great! Size - great Noise cancellation - great App- meh but ... Dual Bluetooth - dope AF Love these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Avery, we're glad you love our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Comfort, Sound quality
Sony WF-1000XMF4
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound and quality of the headphones, super nice and comfy! Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Liliana, That's great! We're very happy to hear you love the sound quality and excellent fit of your Sony WH1000XM4. Your recommendation means a lot to us! Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Sony WH-1000XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding noise cancelling. The ambient mode allows operation with normal amounts of ambient sounds. The voice mode indication allows easy determination of power on/off, ambient and noise cancelling. Very comfortable to wear. Overall very satisfied.
I would recommend this to a friend