Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 12368 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 12,368 reviews
  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses headphones where awesome. My daughter loves them. I would recommend theses.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MargaretL,

      We are very glad to hear that your daughter is loving her new headphones! It brings us a lot of joy to know they’ve made such a great impression, and we truly appreciate your kind recommendation to others.

      Thank you for making Sony part of your family’s daily listening.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Amazing sound and comfort

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried so many brands of kver the ear headphones and these are my favorite. They have great comfort and amazing sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RocketCity, awesome! We're glad you are enjoying the comfort and sound quality of our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Review of Sony Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and the sound is so impressive! I bought this for my boyfriend as an anniversary gift and he loves it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Daniela!
      Thanks so much for your feedback. We are thrilled to hear that the WH-1000XM4 is making such a great impression. We're glad your boyfriend is enjoying them!

      We're genuinely thankful you decided on Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Zoom Calls + Good Base + Multi-device Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, perfect bass, good for Zoom calls with in-built 5-microphone system, and nice noise-cancellation. The noise cancellation can be adjusted in the app if you want to still be able to listen to ambient noise. Overall, very satisfied with the product!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisB, Perfect! We're really glad to hear you're happy and satisfied with the features, amazing sound quality, and overall performance of our new industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony earphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound definitely recommend to anybody thats looking for good quality and sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoaquinB,

      We’re thrilled that you’re enjoying the exceptional sound of your WH-1000XM4 headphones! It’s great to know you’d recommend them for their audio quality and industry-leading noise cancellation. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great noise-cancelling headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed new headphones. He researched headphones and came across this Sony wireless headphones. He liked its sleek design and the noise cancelling feature. He received this headphones for Christmas and was a happy boy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BBcustomer, We are glad to hear your son is happy with his new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to his behavior and his location. Using the Sony Headphones Connect app, Ambient Sound Control lets him adjust the volume of background sound and gives him the option to allow voices alone to be heard. Meanwhile, the Equalizer lets him customize sound levels to suit his music. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Excellent upgrade

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the twos and figured it was time to upgrade to the fours and although aesthetically there may not be much difference besides color options the sound is really great & being able to connect to two devices helps as well. Dry confrtoable and light in weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones Rules!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product over all others! Great design. Awesome noise cancelling feature. Crisp and clear sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello IdreesM,
      Great! Thanks for purchasing our WH1000XM4 and we are truly delighted to hear your satisfaction on the sound quality, design and noise canceling capability of our XM4. We're glad you chose us over other brands. Enjoy and stay safe! - Marco Sony_US

  • Rated 5 out of 5 stars

    What I needed for school in a busy household.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling are a must in my household of gamers. Even if I am not listening to a lecture, the noise cancelling headset amazed me when I did not hear my boys playing and laughing together. also the headphones are comfortable on and around the ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BacktoSchoolMom, That's great! Good to know that this is what you're looking for in a Wireless noise-canceling headphones. And, we're glad to hear you like the comfortable fit and noise canceling feature of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    love them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these headphones! they do a great job at canceling noise without taking away your hearing entirely like airpods! and super comfortable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello eenie, We are glad that you love your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Best headphones on the market

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super high quality audio and noise cancellation for a reasonable price. Better then the other brands and is light on your head so its very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luke, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    My Favorite Head-Phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These feel more sturdier than my beats love how they feel around my ears and how quickly They Connect to my devices and tune out the surrounding the noises

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBstrauther, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Excellent sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the xb910, and the sound wasn’t quite to my liking, even after going through all the sound settings. I returned them and purchased the xm4, and was instantly pleased with the sound. And even more so after going through and setting up my sound preference. Super happy with the sound quality. It doesn’t get super loud as some have mentioned, but that’s probably not a bad thing, as it may save our hearing. And it looks a lot better than the xb910’s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello xtlk,
      Perfect! Looks like you found the perfect headphone for you. We're so glad that you are pleased with the audio quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    No brainer upgrade from XM2

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noticeable improvement in the noise cancelling over the XM2 model. Also like the quicker charging AND the fact that they feel the same but are nearly an ounce lighter than the XM2. Definitely worth the upgrade. Probably wouldn't upgrade from the XM3 though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaveMiLB,

      Awesome! We're thrilled that upgrading to these headphones was worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Best wireless NC headphones 2020

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is crazy good and they sound good for what they are, not up to the level of Sony's audiophile grade headphones but they still sound pretty clean and are enjoyable to listen to. They're pretty comfortable aswell and have a good battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeatonHowe,

      You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Perfect Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my daughter for Christmas, she loves them. Noise canceling ia great, not heavy either.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Tinj! We're happy to hear that your daughter loves them. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best noise canceling that I have ever had. They are comfortable to wear for extended time and sound great. The app to control them could use some improvement. My Beats Studio 3 headphones work more seamlessly with iPhone but aren’t as comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill, we're glad that you're enjoying the comfort and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.

      Your feedback about the app is greatly appreciated. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, the sound quality is great and it is very durable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kelvin,

      It brings us great satisfaction to hear that you are loving your WH-1000XM4 headphones! We take great pride in combining premium sound quality with a durable build, so it is wonderful to know they are holding up well for you.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony WH-1000XM4 Headphones are better than Bose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Bose noise cancelling headphones with this Sony headphones and I do not regret it to this day! They are so comfortable and it is true noise cancelling. Easy to set up and operate. Connection to what I'm using them for is fast.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ragcog,

      You made the right choice in upgrading to the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 I highly recommend this headset very good for pvp games

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the 10/10 review, AlexG!

      We are thrilled to hear that the WH-1000XM4 is hitting the mark for your gaming sessions! It’s awesome to know they are giving you the edge you need in PVP games—having that immersive sound and industry-leading noise canceling really helps you lock in and hear every detail.

      We're glad the headset is delivering the comfort and performance you need for those high-stakes matches. Thank you for the high recommendation and for being part of the Sony family!

      Best regards, Gus, Sony Social Media Team sony-global