Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- |
- SKU:
- 11047585
Customer reviews
Rating 4.7 out of 5 stars with 12368 reviews
(12,368 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Sleek
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever! Beats apple and any other headphone brands. Very lightweight and convenient!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TianaP,
Wow! Thanks for the feedback and we're glad that you like our WH1000XM4 over other brands. We're happy that you appreciate the design and how convenient to use it. Thanks for choosing Sony! - Marco
Rated 5 out of 5 stars
Very nice and comfortable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this for my work calls and this is an amazing product. I needed something very comfortable that I can use for hours and this headset is exactly what I needed. The noise cancellation is also state of the art.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zohaib, Thank you for this amazing feedback! We're delighted to hear you are enjoying our Wireless Industry Leading Noise Canceling Headphones, especially the great sound quality, excellent noise cancellation, and that they are extremely comfortable for long periods of time. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating and for choosing Sony! -Jess
Rated 5 out of 5 stars
Great device
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s lightweight and the sound is pretty good to have.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi headache, Amazing! We're glad you like the lightweight design and superb sound quality of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Sony - WH-1000XM4 Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You already know. These are some of the best in the buisiness. SOny did not dissapoinrt. Great sound quality. Exceptional noise canceling. An all arount great performer. Very comfortable, but I still give Bose the slight egde in the arean of long-term comfort.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tivo882,
Thank you for such a great review! We're glad that we meet your expectation with the WH-1000XM4. Good to know that you're enjoying the amazing sound quality, comfort and exceptional noise cancelling feature of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate your feedback as it helps to improve the performance and quality of our products and services. Thanks for choosing Sony! Kris
Rated 5 out of 5 stars
Sony XM4
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quality, and great sound quality, bass is very heavy and sound overall very good.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadhusudhanK, Perfect! We really love to hear you like the impressive noise cancelling feature and audio quality, especially the bass sound of WH-1000XM4! It's good to know you're happy and satisfied with your purchase. By downloading the Sony Headphones Connect app, it lets you adjust your bass levels and gives you sound quality presets. There is even an EQ in there—which can be customized to fine-tune your music to your liking. You can edit the volume of the CLEAR BASS. Increasing the CLEAR BASS setting value allows your headphones to reproduce dynamic deep bass without distortion, even at a high volume. Thank you for your purchase and for giving the product a perfect rating! -Jess
Rated 5 out of 5 stars
Hands down my favorite pair of headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been pleased in every single way by the performance of this headphones, I’ve had both the M1 and M2 versions in the past and I got to say this one is just at good or even better in every quality as those. I also some beats solo and studio headphones and these are far superior compared to beats. This thing has one of the best Active noise canceling in any headphones out there. Even though they are expensive they go on sale quite often and there are plenty of good opportunities to buy them in a good deal. One thing I did find that has gone down compared to the previous models is the unboxing experience, and how it feels. The older model felt premium, the cups had some texture and look unique. The complete smooth plastic feel is something I don’t like too much. That aside this is still a great buy and would recommend anyone looking amazing noise canceling headphones.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chaw,
We're thrilled to hear your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the design is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
Rated 5 out of 5 stars
Pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the headphone. They fit perfectly and wear them for long time. You can easily forget you have them on. They control ambient sound very well and do good job even while doing the lawn. They mange lawn mower sound to some level.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Coolstuff, That's great! We're glad to hear that you are happy with the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
Rated 5 out of 5 stars
Great headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation with these headphones. Very good sound quality. A great value.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BryanO,
Thank you for your review! We are really happy to hear that the WH-1000XM4 headphones are delivering excellent noise cancellation and great sound quality.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
Rated 5 out of 5 stars
Great Quality Wireless Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great; noise cancellation works wonderfully. I use them to watch TV. This is my second pair!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your positive feedback on the WH1000XM4, Marge! We feel privileged to know that you're enjoying the great sound quality and the effective noise cancellation of your headphones. It's wonderful to know that you're using them for watching TV and that this is already your second pair. It's our pleasure to provide products that meet your expectations and enhance your experience. Thank you for choosing Sony!
Gus
Rated 5 out of 5 stars
BEST HEADPHONES EVERRRRR!!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Woooow These headphones blew me away! I love the app that comes with it too. You can easily put in your preference and customize the sound. They are also very comfortable and light.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TysheikaF, Awesome! We are glad to hear that you are enjoying your WH-1000XM4 Headphones! It's good to know you're utilizing the different customizations and built-in equalizer on the Sony Headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess
Rated 5 out of 5 stars
Sounds great, some quirky features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have excellent quality sound with great battery life. They do shut off when you lay down if the automatic shut off is activated. Simple fix but kind of a weird feature. The blue LED light blink randomly. Unsure how to stop that from happening.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AFootLongWeggie,
We're glad that you like the sound quality and battery life of the headphones. Your feedback about the wearing detection is greatly appreciated. The wearing detection may not work properly when wearing the headset while lying down or with your face up. Wear the headset correctly while facing forward, or press the (power) button briefly. Please refer to this link for more information:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html
Hope this helps. Thanks for sharing your review and for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Almost great, but showing its age
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and comfort are great, but the outdated Bluetooth really showed. If you’re not planning on wearing in crowded places or using multipoint much it’s still a great option.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidT,
Thanks for taking the time to share your experience. We're thrilled to hear how much you're enjoying the XM4s! We appreciate your feedback on the Bluetooth as it helps us improve in future products.
Thanks for choosing Sony.
-Eliab
Rated 5 out of 5 stars
Best over the ear headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality and awesome the noise cancellation is god tear ,comfortable and stylish
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JorgeG,
That's perfect! Thank you for the feedback. We are truly happy to hear your satisfaction with the overall quality and performance of our XM4 headphone. Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Comfortable and quality headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and comfortable unlike beats that I replaced with this
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi leoyw, we're glad you like the comfort and sound quality of our product! Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
Top-notch noice-canceling headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones - beautiful sound, very effective noise cancellation, comfortable to wear.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OPM11,
Wow! That's nice to hear that you are satisfied with the audio quality, superb noise canceling capability and comfortable design of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
Rated 5 out of 5 stars
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Great Bass! Runs a little hot on the ears, but over all really great headphones
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gian,
Thank you for your feedback! We are happy to hear you are enjoying the sound and bass. To help with the warmth during long listening sessions, we recommend taking brief breaks to let your ears breathe.
Thanks for choosing Sony.
Best regards, Eliab
Rated 5 out of 5 stars
A nice upgrade
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had a pair of headphones for 3-4 years. After my last pair of Sony headphones broke & played out I just stuck with in-ears. But I really did miss them so I purchased these at a nice sale. The sound is great and the noise canceling does what I need it to. The volume is great as well. Even on low I still can’t hear much unless it’s something really loud in the background. The only thing I’d suggest is immediately changing the settings on the app for the noise canceling. Out the box, the feature that turns noise canceling off and lowers the volume when ppl approach you to talk or whatever is super sensitive. Thought I got a defective pair since the sound kept cutting out every time I breathed, blinked, or thought about breathing or blinking lol.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DannyB, Thank you for the 5-star rating! We're very happy to hear you give the WH-1000XM4 headphones a try and it did not let you down. It's good to know you're enjoying all the improvements we made on these headphones and you are satisfied with the top-notch sound quality, excellent noise cancellation, and overall features of our industry-leading, Noise Canceling headphones WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess
Rated 5 out of 5 stars
headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it’s really good! The sound quality is great and the battery lasts really long
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SadieG,
We’re thrilled to hear that you are enjoying the great sound quality and impressive battery life of your new headphones! It’s wonderful to know they are meeting your expectations. Thanks for choosing Sony.
Best regards, Eliab
Rated 5 out of 5 stars
Best ANC I've tried
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great for everyday use. they have the best noise cancelation I've ever tried.i also love that you can use LDAC with these headphones for better quality. The battery life is nice and long even with ANC and LDAC turned on.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benjamin, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Sony anc headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound quality. Battery lasts a bit shorter than advertised with anc.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Margaret,
Thank you for choosing Sony!
We're elated to hear that you enjoy the fantastic sound quality of the WH1000XM4 headphones. We appreciate your feedback about the battery life with ANC, and we're grateful for your trust in our product to enhance your audio experience.
Best regards,
-Fred


















