Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- |
- SKU:
- 11047585
Customer reviews
Rating 4.7 out of 5 stars with 12403 reviews
(12,403 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing! Loved it! Also, are very comfotable to wear.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiaL, We are happy to hear that you love your new Sony WH1000XM4 wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent
Rated 5 out of 5 stars
Drop the coin, worth it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped the coin for these to tune out the GF on a late night. They work better than expected. But I digress. I am a late 40s male and hard of hearing. At first I wanted to turn the volume up louder than these headphones would allow. Then I settled in. It's worth the wait. No outside nose from happy miss yappy pants. The music just sounded better. I've had these for almost a year now, and they work soo great that I kicked the GF, her un ambitioned kid and a yapppy dog out of my house. Yet, I still wear these headphones and enjoy the beautiful sound.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dogboystoy, Great choice! We are so glad to hear that you are enjoying your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Rated 4 out of 5 stars
Nice headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones that everyone recommends. I like them, with a pretty design, and they never catch my hair, which most headsets do. The only issue is that they leak sound; other people can hear it pretty loudly from a distance.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phoebe,
It's a true pleasure to hear you find the Sony WH-1000XM4 to be an attractive and popular choice, and we especially appreciate you mentioning the comfortable design that prevents tangling. We understand your point about the audio being audible to others nearby. While the earcups are designed to contain sound, ensuring a proper, secure seal around the ear can sometimes help minimize the distance that sound travels from the headphones.
Thank you for your comprehensive review and for selecting Sony!
Regards,
Dominick
Rated 5 out of 5 stars
Great headphones, and love the blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't sound any different than my old XM3's, but I'm not going to complain about that - still some of the better Bluetooth headphones I've heard. Multipoint alone was worth the upgrade, but the Best Buy exclusive colorway really sets them apart from the tired looking black on copper. The blue's very dark, wouldn't have thought twice if you'd told me it was a Massdrop edition. My XM3's suffered from cracks in the weak point in the headband, supposedly this has been addressed with the new model. Only time will tell. Only real complaint is battery life seems ever so slightly worse than the last gen, but it's still more than a full day of use.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendRated 5 out of 5 stars
My favorite headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite pair of headphones. I own AirPods Pro 2 but these Sony headphones are amazing. Charged them earlier this week and still at 90%.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScotK, Awesome! We are glad to hear that you are happy with your new WH-1000XM4! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Noise cancellation headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation, especially while on a flight. Great sound. Easy to pair. Long battery life and quick recharge. Highly recommend
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JWilson, Thank you for choosing Sony! We are so glad to hear that you are happy with the sound quality, battery life and noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Best Headphones
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is great. Amazing comfort, lightweight and sound quality is unbeatable!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi camilo,
Great! We're glad that you like the noise canceling function, comfort, weight, and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Hard to beat!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just amazing headphones. Can connect them to two devices at once and it will switch between them automatically if one device stops playing and another starts, so they’re great for music/podcasts while working because they switch to my laptop whenever I get a zoom or teams call. They pair incredibly well with my Sony tv, which allows for great quality listening at night without having to disturb the entire apartment complex (or the spouse/significant other!). Got these on sale and can’t recommend enough. The noise cancelling is top notch too, and the Sony headphones connect app allows for incredible personalization of the sound settings.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PearsofWrath, thank you for your detailed review. We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Rated 4 out of 5 stars
Great performance, not as comfortable as I'd like.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've tried a lot of headsets in my day. I used the Bose headsets for a long time, it was not too bad. The Bose headset lasted a long time, but they new Sony ones are way better in terms of performance. Why not give it 5 stars. For one the ear holes are small for my ears and the noise-cancelling could be better. The sound is awesome, but for long flights your ears will hurt a bit and the you will still hear people snoring next to you.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JDiaz, Thanks for sharing your experience with us. While we're glad you are happy with the sound quality, we're quite sad that you are not fully impressed with the noise-canceling feature. With the “Sony | Headphones Connect” app, check the setting of [Ambient Sound Control]. If it is set to [Wind Noise Reduction] or [Ambient Sound], the effect of noise canceling is reduced. Set it to the noise canceling mode. Please check this link for more details:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html?search=noise%20canceling
Hope this helps. Thanks and regards, -Craig
Rated 5 out of 5 stars
Best product for teenagers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is the best product for teenagers the battery life and quality sound is really good.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GuillermoM,
Thank you for the purchase! We're glad to hear that you like the sound quality and battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
UNBELIEVABLE!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic. Just... FANTASTIC!!! The Sony WH-1000XM4 shows just how good a high-end, flagship pair of headphones can sound. Did I say fantastic? FANTASTIC! Get these. No, really, GET THESE!! Or otherwise you will never know what music really sounds like. Now, all I have to do is decide whether to throw away my Powerbeats earbuds, or give them away. I know I will NEVER listen to them again. Not after listening to THESE HEADPHONES. Difference?? Night. And. Day. No wonder these are the top-rated headphones. They are...I really can not explain it, okay. Just BUY them! You will not, definitely NOT regret it. I surely didn't.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FASCINATED,
Thank you for the positive feedback. We are glad you are happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Glad I Upgraded!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise reduction - simple to set up. Love the auto-on function.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, BobS,
Thanks for the review and the 5-stars rating! It is amazing to hear how much you are enjoying your Sony headphones! With their amazing sound quality, long-lasting battery life, and top technology Noise Cancelling feature, we hope you enjoy listening to your favorite tunes!
Thanks for choosing Sony, have a great day!
-DiegoV
Rated 5 out of 5 stars
Fantastic item!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly a great pair of headphones. Love the noise canceling and easy controls without having to blindly find the buttons to push. Would recommend to anyone!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi js52472, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Fantastic sounding headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy and sound fantastic! I would highly recommend it to those who love music and love the quality, fit, and finish. The case comes in handy
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FasterRabbit, Thank you for the great review! We're pleased to hear you like the comfortable fit, built-in quality, and fantastic sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Perfect in every way!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect, I prefer these over the new updated version in my opinion
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DionneM!
Thanks so much for sharing your feedback on the WH-1000XM4 headphones.
We are delighted to hear you prefer these!
This headset really shines with its industry-leading noise cancellation and the 'Speak-to-Chat' feature, which automatically pauses your music when you start talking.
We appreciate your decision to go with Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Outstanding sound quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelation on this headphone is outstanding. That along with the comfort i feel when wearing this makes this best headphone i have ever purchased.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danny, we're glad you like the sound quality and noise canceling feature of our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Great headphones.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones overall. They work great and fit great.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cornell, we're glad you like the overall performance of our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
Sony wh1000x4 headphones review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones 10 out of 10. It connects well and the sound quality is amazing
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChynaT,
We are beyond pleased to hear that you think the Sony WH-1000XM4 headphones are a perfect 10 out of 10! We appreciate you highlighting the reliable connectivity and the amazing sound quality.
Thank you for trusting Sony and enjoy your listening!
Regards,
Dominick
Rated 5 out of 5 stars
wh 1000xm4
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best noise cancelling headphone ever, super battery life ,super recommended
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PedroD, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for headphones and sounds awesome. Go get one.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dreo,
Thank you for your fantastic 5-star review of the Sony WH-1000XM4! We are really happy to hear you found them at a great price and think the sound is awesome. We appreciate you recommending them!
Thank you for choosing Sony and enjoy your music!
Regards,
Dominick


















