Customer Ratings & Reviews

Hi Marc, We're glad to hear you feel that the noise cancelation, comfortable fit, and excellent sound quality WH1000XM4 is worth its price! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam

Hi ICM25734, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay

Hi KSoares, Awesome! We are so glad to hear that you are happy with your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl

Hi Tima, thanks for choosing and purchasing our product. We're glad you like the sound quality and design of the WH1000XM4. Hope your wife is enjoying it too. Have a nice day! ~Earl

Hi jeffoz,

We're thrilled you're enjoying your WH-1000XM4 Noise-Cancelling Headphones.

It sounds like you've discovered two of their best qualities: the great bass sound and the very comfortable fit. We've engineered them for long listening sessions with both powerful audio and superior comfort, so it's rewarding to know we hit the mark for you.

Happy listening!

Best regards,
Eliab

Hi DeLeon,

Great! Your loyalty is greatly appreciated. We're glad that you're enjoying these headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.

To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.

~Ralph

Hi Samb9293, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl

Hi lherbyf1, upgrading to this model will definitely be worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph

Hi jlaugh,

Thank you for the purchase! We're glad to hear that you like the comfortable design and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to her behavior and her location. Using the Sony Headphones Connect app, Ambient Sound Control lets her adjust the volume of background sound and gives her the option to allow voices alone to be heard. Meanwhile, the Equalizer lets her customize sound levels to suit her music. Thank you for choosing Sony!

-David

Hi wood291,

Great! We're glad that you are enjoying the weight, comfort, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

-Ralph

Hi Tito,

We're glad that switching to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

~Ralph

Hello Barraza,
That's awesome! We're glad that you were able to enjoy the awesome sound quality and noise canceling capability of our WH1000XM4 while at work and it helps you protect your ears. If you are having issues with the speak to chat feature, you can turn it off thru the Sony app. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco

Hi Sammie,
Thanks for sharing your feedback with us. It is fantastic to know that the WH-1000XM4 headphones have become one of your favorite purchases!

It's great to hear they're making your travels more comfortable. The industry-leading noise cancellation and comfortable earcups were designed to provide a premium listening experience, no matter where you are.

Thank you for choosing Sony!
Best regards,
Estefany

Hi RayH, Amazing! We're thrilled to hear you like the great sound quality and long battery life of your Sony WH1000XM4. We appreciate the recommendation! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam

That's awesome, Cwood! It's really nice to know you're satisfied with your purchase! We're thrilled to hear you are enjoying the excellent noise cancellation and you're extremely comfortable with these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your feedback and offering a fantastic rating on the product! -Craig

Hi CarolS,

We are absolutely thrilled to hear that everyone loves the WH-1000XM4 headphones! It's fantastic that you are all enjoying the amazing sound and the great performance of the Wi-Fi connection.

Thanks for choosing Sony. Best regards, Eliab

Hi Yousif, we're glad you are enjoying our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl

Hi Alex, We are so glad to hear that you are enjoying the amazing sound quality, industry leading noise canceling, and comfort of your new WH-1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl

Hi Rochester, Great! Glad to hear that you are happy with the sound quality, bass and design of the WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and for your recommendation! -Carl

Hello iSlayer04,

Thank you for choosing Sony!

We're thrilled to hear that you've been enjoying your WH-1000XM4 headphones for almost a year. It’s fantastic to know that their quality has exceeded your expectations and that you've had no issues. Your experience motivates us to continue delivering high-quality products.

Best regards,
-Fred