The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 6,502 reviews
Rated 5 out of 5 stars
Sony headset
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony headset is very nice quality. The sound is amazing and the noise canceling is the best I’ve ever experienced. I would recommend these if over the ear is what you like.
We are so pleased to hear that you find the quality of your WH-1000XM4 headphones to be very nice. It's rewarding to know that you are enjoying the amazing sound and that you feel the noise canceling is the best you have ever experienced. We designed these headphones to provide a premium and immersive listening experience, and it's great to know we've succeeded.
Thank you again for your strong recommendation and for choosing Sony.
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
I love them
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely LOVE these. Ive owned the for 5 months now. The noise cancelling is about a 4.5 out of 5. If you have music or something playing that 4.5 is taken to a 5 cause you can't hear anything outside then unless you switch it to ambiet noise. If you have noisy roommates, etc., you will love these. Sound quality is around a 4.7 for me. Best headphones ive ever owned. You have to download a free app for your phone to use them. There, you can change the tone of the sound in several different ways. These are the best. If your looking for peace around you, pick them up. They charge quickly. Padding is A+++ and extremely comfortable to wear for hours. Be patient if your having issues setting them up. Included is a charging cable and very nice hardshell carrying case.
Hi TheGhostRyder, Awesome! We're happy to know that you love your new WH1000XM4 headphones. Great you like the noise canceling feature, sound quality, fast charging, and comfortable fit of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
Great headphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great headphones, sound exactly like the apple headphones just for $200 cheaper, very worth it.
We couldn't be happier to hear that you love your Sony WH-1000XM4 headphones! It's fantastic to know that you are getting the premium sound quality you expect and find them to be such a worthwhile investment. Thank you for the 5-star review and for choosing Sony to be part of your listening experience!
Best regards, Dominick
Rated 5 out of 5 stars
Great headphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love these headphones. I wear them for long periods with glasses and they don’t bother me much. Noise cancelling and awareness features are excellent.
We're truly heartened to learn that you love your Sony headphones and that they're comfortable to wear for long periods—even with glasses. Thank you for your fantastic 5-star review! It's wonderful you highlighted both the noise cancelling and awareness features, which are designed to help make every listening moment immersive and effortless.
Thank you for choosing Sony—wishing you a truly enjoyable day! DiegoV.
Rated 5 out of 5 stars
Silence feels golden
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great item for those who wish to enjoy their favorite medium without the background noises. Use it on the go and lets me listen to music and books in comfort.
Thanks for sharing! We're thrilled to hear you're enjoying your WH-1000XM4 headphones. It's awesome to know they let you listen to music and audiobooks comfortably, no matter where you are.
Thanks for choosing Sony!
Sincerely, Jenn | Sony North America.
Rated 5 out of 5 stars
Best choice ever
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm in the scientific field and I need complete isolation from distractions when reading.
I tried to update my headphones to something noise canceling and comfortable and bought the Apple headphones. Tried them for a while, but they were not as expected. I triwd these ones and well, i would say they arenjust perfect.
They are way cheaper and they deliver excellent sound. Theres an app you can download to set the headphones the way you want it.
They come with a wire to connect to your headphones and I have used it when I want to watch something on the plane movies' catalog, so I have good sound and noise canceling while watching the plane's movies.
Overall, they simple, nice, lifht weight and deliver great sound, besides come with a case that it's very useful when I'm traveling.
Hi patadeperro, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! Thank you so much for choosing Sony! -Carl
Rated 5 out of 5 stars
GET IT!
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They say you get what you paid for, and every dollar spent on this headset was worth it friend! It is top-tier for everyday life, the noise cancellation is unmatched! You see lips moving and that’s how you know the person standing in front of you is talking. This Sony WH-1000XM4 is the way to go if you’ve been contemplating and debating friend. The combination of high-quality Bluetooth codecs, great sound, improved noise canceling, amazing battery life, and smart features like auto pause and Bluetooth multipoint allowing you to connect to two devices at once is a feature you didn’t know you were missing in your life until you have it. What sealed the purchase for me was the ear cup padding (it’s giving vegan) translate that how you desire. My previous headset pressed against my earlobes and gave me a headache after an hour. These Sony ear cup paddings surround the ear kinda like a newborn pillow lounger! I don’t like to leave reviews (ever) but I’ll spend hours reading reviews on a product I’m debating on. This is me paying it forward for all the reviewers that have helped me with past purchases.
Hi Dekobe24, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
Rated 4 out of 5 stars
Great headphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing headphones at this price range.
There a little warm around the ears. I think I would have preferred bigger and a different material padding around the ears.
Sound is grate.
We're so pleased to hear that you think the WH-1000XM4 headphones offer amazing sound quality, especially for their price range. That’s a wonderful validation of our audio engineering efforts!
We also appreciate your honest feedback regarding the comfort, specifically noting the warmth and suggesting a preference for larger ear padding and different material. Comfort is key to long listening sessions, and we understand how important it is to find the perfect fit. We will certainly pass along your detailed comments about the earcup design and materials to our product development team for future consideration.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Love them!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased these headphones a couple of months ago. I was actually intending to purchase a different pair of Sony over-ear headphones, but I'm so happy that I went with these! The sound quality is phenomenal. The padding on them is very comfortable, and the headphones sit well on my head. I love that you can really enjoy an immersive sound experience. It's great that you can adjust the EQ to your liking through the app.
The battery is much better than any other headphones I've owned. They charge quickly and the battery isn't draining when the headphones are off.
Connectivity is quick and seamless. It's also great that they come with wires, so you can easily connect them to airplanes without having to purchase anything extra.
The case holds everything nicely and provides some decent padding to protect the headphones.
Hey YogiLady, perfect! You've certainly made a great choice! We're extremely pleased to know that you're very happy with your WH-1000XM4 and you're satisfied with its amazing sound quality, very comfortable fit design, customizable settings through the Sony | Headphones Connect app, long-lasting battery life, exceptional features, and superb performance. Thank you so much for sharing your excellent experience with our product and for choosing the best brand, Sony! - Romeo
Rated 5 out of 5 stars
Great Headphones!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Work great! Super reliable and durable for my wife. She uses them all day
We couldn't be happier to hear this wonderful feedback! The durability and super reliable performance you describe, especially for all-day use, are exactly what we strive for with the WH-1000XM4. It is truly wonderful to know they are working great for your wife. Thank you for this fantastic 5-star review and for choosing Sony!
Regards, Dominick
Rated 5 out of 5 stars
Super comfy and amazing audio
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not too heavy, feels comfy and the audio quality is really good. Battery life is a little underwhelming though.
We are so pleased to hear that you find your WH-1000XM4 headphones to be comfortable and that you're enjoying the great audio quality. We designed them to be lightweight and comfortable for extended listening sessions, so it's rewarding to know we got that right.
We also appreciate your honest comments about the battery life. Your feedback is valuable, and we will be sure to share it with our product development team for future improvements.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Definitely worth it!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was wanting to buy these headphones for a while and I’m so happy I did. They are so amazing and I love the way they look especially the rose gold accents. The sound quality is also amazing I listen to a lot of metal/oldies and my favorite songs sound wayyyy better now. The battery life on them are also great they last quite a long time. It’s also super easy to connect and disconnect them. I mostly use these when I’m painting or cleaning so I have no issues with it slipping off my head. One of the biggest concern I have was if they hurt your ears and I’m happy to see that I can wear them for basically a whole day straight and not have any ear fatigue. Overall 100% recommend! ( my dog seems so like them too)
Hi RosalindaZ, You've made a great choice! Thank you so much for taking the time to leave us a review of your new Sony WH1000XM4. We're so happy to hear you love the rose gold accents, amazing sound quality, excellent battery life, easy Bluetooth pairing, and comfortable fit of your WH1000XM4. We appreciate the recommendation and thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
Excellent headphones
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you aren’t planning on spending 500 dollars on a pair of Airpods max this is the best option available.
Pros:
-Easy controls in-app on Android or iPhone.
-Wired option. (Aux)
-All-day battery.
-GREAT bass and mid-tones.
-Solid build quality.
-Comfortable during standard use.
-Noise canceling is way better than any other headphones I’ve used (better than ANY airpods).
Cons:
-Treble is slightly lacking compared to bass (still sound amazing).
-Touch controls are difficult and iffy.
-A little chunky(if you like to lay down while using headphone they’re pretty uncomfortable).
-Transparency mode SUCKS compared to airpods pros but on their own its fine enough not to bother me.
I love using these headphones, the only reason I didn’t leave five stars was because of the transparency mode.
Hi DylanB, we're glad you are enjoying your new headphones! We appreciate your feedback regarding the treble, touch controls and comfort and Quick Attention Mode of your Sony unit. You can find this link helpful in your issue with the Ambient mode or Transparency mode as you may call it:
If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
For Andriod Phones there is no other Choice!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So...Headphones are what you're looking for? Well, if you have an Android Phone, there really isn't anything to talk about. I don't care what you put up against this Xm4...they all fall. Sound quality is unmatched by anything I have heard in earphones or headphones by all the top brands like Sennheiser, Bose, Master and dynamics, and others. The comfort is better or at the very least equal to anything you have tried. The battery life is better than anything ever made for headphones period. Headphones have Multiple Device support unlike the majority of the headphones and earphones out there. The unit reads your text messages for goodness sake. They are lightweight and feel amazing in the hands or on your head. The Volume power is among the very best I've heard too. And finally at the price of under $300 you can't tell me you can find better.
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Rated 5 out of 5 stars
Best headphones ever
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This reviewer received promo considerations or sweepstakes entry for writing a review.
THE best headphones I ever received! Very good customer service aswell!
We couldn't be happier to hear that you regard the WH1000XM4 headphones as the best you’ve ever received and had a positive experience with Best Buy’s customer service. Thank you for sharing your feedback!
Best regards, -Fred
Rated 5 out of 5 stars
Great headphones
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These headphones are great. The sound and noise canceling make for a great listening experience. I recommend this product to anyone who wants a great product.
Thank you so much for your positive feedback, RogerA! We're delighted to hear that you're enjoying the exceptional sound quality and industry-leading noise canceling of the WH-1000XM4. We've designed these headphones to deliver an immersive listening experience, whether you're at home, commuting, or traveling. Your recommendation means a lot to us, and we're glad to know the product is living up to your expectations.
Thanks again for sharing your experience and for choosing Sony!
Best regards, Gus Sony Social Media Team
Rated 5 out of 5 stars
Highly Recommend
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice headphones. Bought them primarily for use while flying but works well with my smart TV also. I use them at night when my wife is sleeping.
It’s fantastic to know that you’re enjoying your WH1000XM4 headphones! We're glad to hear they enhance your flying experience and work seamlessly with your smart TV. It's great that you can use them comfortably at night while your wife is sleeping. Thank you for sharing your positive experience with us!
Best regards, -Fred
Rated 5 out of 5 stars
These are the BEST headphones ever.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are the BEST headphones ever. The noise cancelling is top notch, I work a lot at coffee shops and there usually very noisy but the headphones practically block all the noise. It also has an option to stop the noise cancelling feature whenever you speak to hear better.
And they do not hurt my ears, only when i use them for long hours at a time. Overall i recommend them highly if you want some nice noise cancelling headphones that aren't super expensive like the apple headphones.
Hi Angelina, we're glad you are enjoying our industry-leading noise canceling headphones. Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
By far best headphones
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best gift I could ever give myself! I did a lot of research on headphones to see which one I should buy & I’m glad I went with these! The noise cancelling on these headphones are hands down the best there is & the main winner to these! Once the noise cancelling comes on, it’s like you’re in your own concert or lil world. Love that it has the feature of when you start speaking to someone it will automatically pause & uses its microphone to listen to the background so that you don’t have to waste time pausing or taking off the headphones. Not to mention the feature of cupping on to one side of the earphone & it will pause your music so you can’t listen in around you! Can’t forget it comes with a small compact carrying case to store them & all the accessories such as the charger & awesome attachment to use on an airplane!
Hello Katy, What a nice present you got there! You made the right choice and we are happy that you are audio quality and performance of our XM4, especially the noise canceling feature of it. Also, we're glad that you were able to utilize the Speak to Chat feature and enjoy listening to your music while talking to someone. Thanks for the awesome review and thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Sony
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love these headphones so much. I’ve been on the hunt for a good pair of headphones and these ones are the best. and the noise canceling is just perfect. Only problem I would say I have with it is the battery life. It’s DECENT. But again, these are my first pair of actual headphones ever so I’m not sure how others are in the market when it comes to battery life
Hi StacyN, Thank you for the 5-star rating! We're thrilled to hear that you love the noise-canceling feature and overall performance. Regarding your concern about the battery life, it's important to note that the usage time can vary depending on the settings and how the headphones are used. For instance, turning off features like DSEE HX Auto or the Equalizer setting in the Sony | Headphones Connect app can help conserve battery life. For more details, please refer to this link: https://www.sony.com/electronics/support/articles/00265295