Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Sony wh-1000xm5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound. Good fit. Great bass and awesome battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BillyMa,
Thank you for choosing Sony!
It brings us great joy to hear that your WH1000XM4 headphones are delivering excellent sound, a comfortable fit, great bass, and impressive battery life. Your positive experience encourages us to continue providing quality products that enhance your listening moments. Thank you for sharing your thoughts!
Best regards,
-Fred
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome upgrade! Clear and Nice sound, strong base and good sound blocking system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MaraG,
Good decision to upgrade your headphone! It's nice to know that you are satisfied with your new WH1000XM4 and you are pleased with the audio quality and performance of it. Thank you for choosing Sony! - Marco
High Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros:Love how powerful the low frequency active noise cancellation (upstairs stomping),sturdy,sleek,simple user interface,excellent sound,big spacious earcups.The best low freq noise cancelling headphone out there (triumphs over bose qc ultras). Better than XM5 model for now because the human is still in control of the noise cancellation (XM4) Cons: can get hot quickly if worn for a long time in a hot area.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello satisfied,
Great! Thank you for the honest review and we are delighted to hear your satisfaction on the sound quality, noise canceling capability and overall design of our WH1000XM4. Thank you for choosing Sony! - Marco
amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.f you are looking for noise cancelation at its best, don't look elsewhere and buy this immediately. Of all the comments that have been said about being not enough this, not able to do that, I think they are all untrue or either an unlucky manufacturing defect. Launch products are not perfect from the start, it's bound to happen. The only thing I do not use are the microphones for making calls, so you can check online and see for yourself about that aspect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi beto,
You made the right choice! We're glad that you are enjoying the noise canceling function of the headphones. These headphones are also great for phone calls. Thanks to Precise Voice Pickup Technology, which combines five built-in microphones with advanced audio signal processing, WH-1000XM4 delivers clearer voice quality to the other person on the phone.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I ever purchased. The sound quality is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, H25431,
Thanks for the comment and the 5-star rating review! We are delighted to hear that you are enjoying the fantastic audio quality from your Sony Headphones, and we are sure their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
Great Performance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and battery life. I like the ease of use and noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drgarym,
Awesome! We're thrilled that you like the sound quality, battery life, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-Ralph
Amazing sound!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, they work great at noise canceling and excellent sound. They are very comfortable and have many features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 2020Purchaser,
Great! We're glad that you like the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i truly think they are better than Bose. Easy to paid very comfortable soft ear cups. Noise canceling is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason! Awesome! Glad to hear that you are happy with the comfort and noise-canceling of your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Great fit
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the style,sound and how comfortable they are to use for a long period
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VegetaCousin, Awesome! We are so glad to hear that you are happy with the design, comfort and sound quality of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
D
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Ambient noise is better than beats. Only one issue to use 360 needs a subscription.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dannon,
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you're enjoying the Sony XM4 Headphones, particularly their exceptional ambient noise-canceling capabilities. We understand that the subscription requirement for 360 Reality Audio may be a concern for some users. We genuinely appreciate your support and hope you continue to enjoy your headphones! Thank you for choosing Sony. -Maria
Amazing!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and comfortable with great noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi air24, Perfect! We're thrilled to hear you're enjoying the amazing sound, comfortable fit, and top-notch noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a replacement for my Sony XM2 headphones, but they fell way short of that benchmark. I bought the XM2 version probably 5 years ago, and they completely changed my relationship with music and headphones. They are on at least 2 hours a day. I thought I'd never buy anything other than sony after that, those headphones are still as good as they were when i got them (I mostly upgraded so i could give them to my daughter, and I just wanted a nice new set). The sound from them is absolutely perfect, and every note comes through. The XM4s aren't complete garbage to be fair, they're just not good enough to replace what Sony was making 5 years ago (or whenever the XM2s were put out). These felt cheap, were uncomfortable, and subtle elements from some of my favorite music just wasn't coming through. I returned them after a week. I genuinely loved my XM2 headphones, and was sad to have to find a different solution outside of Sony.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelP, We are sorry to hear that the WH-1000XM4 did not meet all of your expectations and had to return the headphones. This is not the experience that we would like you to have with our premium products and we hope that you consider Sony again in your future purchases.
Regards,
Carl
College vibe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase these as a gift for my college daughter and she said it was the best gift ever. She’s able to use them outside on campus and they do keep the noise out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NOTGOOD1, You've made an excellent choice! We're very happy to hear that your daughter loves her new Sony WH1000XM4 headphones. Thanks for choosing Sony! -Sam
So good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these headphones! The sounds, comforts, and feel are all so natural!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benjamin, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Lives up to the hype!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds Great! Easy to Use! Very Comfortable! Nice customization.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cathy77379,
We appreciate the 5-star rating and we're glad you like the sound quality and comfortability of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight. Great sound. Great ANC. They live up and exceed the hype. I find reasons now just to use them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShoeMoe, we're glad you like the noise canceling feature of our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Best gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I could buy, I gifted this to my sister and she loved it. She uses it everyday for her active work and at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for this wonderful review, MarkH!
We are absolutely thrilled to hear that the WH-1000XM4 headphones were the best headphones you could buy and such a hit as a gift for your sister! It’s fantastic to know she loves them and uses them daily for both her active work and at the gym. We designed these headphones to be incredibly versatile, offering industry-leading Noise Cancellation and exceptional comfort for use in any setting.
Thank you again for choosing Sony to bring great sound to her day!
Best regards, Gus, Sony Social Media Team
Great NC heaphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I have ever used. The noise canceling feature is great and the case and the way it it stored saves space compared to to same style headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spideyspartan, Awesome! We are so glad to hear that you are happy with the noise canceling and overall performance of your WH-1000XM4! Thank you for choosing Sony! -Carl
Total tech Rocks!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hassle-free product return, courteous staff excellent customer service!
I would recommend this to a friendLove these! My own personal concert hall!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing, active noise canceling is terrific, and the features are tough to beat. Recharge quickly and the battery life is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cjm1957,
Great! Good to know that you're enjoying the amazing features of the headphones like the sound quality, battery life, and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph