Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great value if grab one during holiday discount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it over Thanksgiving (Black Friday) for 229. Great value. Love the sound and noise isolation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoffeeLover, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Amazing Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are still one of the best headphones on the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandoP, we're glad you like our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Its super sound proof. Great quality overall
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lizzy, we're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Love it!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Headphones ever!!! I would recommend this to everyone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi estin,
That's great! Thank you for reaching out to us today. We're always happy to hear from you. We're glad you like your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
-David
Cobra SC-400D
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: excellent video quality with 4k front display. 1080p rear. It is easily adjustable and easily installed. Touch screen with many features. Cons: Alexa does not work most of the time with Spotify or any voice commands as it loses singnal consistency.
I would recommend this to a friendGreat bargain over AirPods
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound very similar to the apple AirPods Max which cost twice the price. This is a great value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayS, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sound is great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great! I like it that i can adjust the equalizer. Noise canceling is also good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuy,
Great! We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Quality Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation was superb. Love the Headphones, the sound quality is very good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tess, Awesome! We are glad to hear that you are happy with the sound quality and noise cancelling of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
King of Noise cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony wh1000x-m3 are the best NC headphones from its release. The only concern users had is multiple device support. Sony wh1000x-m4 have been included with multiple device support and it works great.
I would recommend this to a friendI love this headphone.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and the noise cancellation is superb, Sony is really in the game with this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonos,
Awesome! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Such a vibe with these headphones!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I in no way, shape or form am someone who is an expert on audio products, but coming from someone who was looking for (1) comfort & (2) good audio quality for music, these headphones are beautiful. The audio is incredible, not only with music but also with videos and speech, and I love the audio customizability in its app. The audio would be reason enough for me to purchase these, but the noise cancelling for me (once again, not a professional) is insane: the best way I can describe it is making the world as silent as a quiet day with snow on the ground where the snow dampens all of the sound. The call quality for the person on the other line is also surprisingly clear as well. And finally: they look beautiful (I got the off-white color), the comfort of the ear pads is amazing, and the adjustability makes them fit perfectly on anyone who has tried them on. Absolutely, would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelineKay, Awesome! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Would reccomend!! Very stylish!! You
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones really nice quality and shipped fast!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LucasP, we're glad you like your new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Top over ear headphone.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top over ear headphone. I like them better wired but wireless is good too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelM, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Best
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best in class. Best top technology stuff. Really helpful for daily use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jay1, Amazing! We're very happy to know you're enjoying your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ive ever bought, perfect for plane rides with sensitive ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeMama, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
BUY THEM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE these! I kept seeing them on TikTok and looked into them and I'm so happy I did, I wanted new headphones for the gym and the touch controls on em come in handy! Definitely better than holding down a button. Def recommend oh and I got these instead of the new ones cause I like that these can fold.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ValerieG, We are thrilled to hear that you absolutely love your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
love them
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.realmente great headphones, the best i’ve got ever
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GabrielC,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony Does NOT cover physical defects. Only a year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10 months to save for a headset that lasts me barely 12. Headset goes on head, off head, on desk holder if I'm home, in case if I'm traveling. Repeat this for about a year and this is exactly the extent to which my headset was "abused". Sony apparently doesn't cover physical damage in its warranty (I don't mean "accidental damage"). Given that the plastic rotator in one headset just gave up one day, which caused the headset in that side to detach, since I guess it wasn't as snug anymore. I headed down over to Sony Support. I never threw dropped or dropkicked the thing so I figured I could AMA for a defect because it doesn't make sense that an expensive headset would just combust with normal handling after only 12 months. Nope. Good luck. US warranty law is so lax that they do the bare minimum, and as a result, I guess it makes sense to make products that have a chance to last barely more than or about. A 350$ (400$ after tax) headset. And it doesn't even come with basic physical support. Especially on the area of the headset that probably receives the most stretch and pull given the small size and thinness of that internal part. This is probably one of the most common breaking points for any type of headset. For a year? I'd expect this quality out of a 30$-50$ headset. LucidSound offered to repair my headset ($200) that I purchased way after the basic warranty, when I owned one of their headsets. So long as it wasn't accident damage and was just a product issue, I sent a couple of photos to verify it wasn't anything accidental, got on the phone, and had my problems solved in hours-- if even. A 400 dollar headset should last more than a year (YEARS). And for those who are outliers and don't because manufacturing means there's always some % of defective products that aren't up to standard-- they should be covered because that's not the norm and not on the user.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello BardicDiceRoller,
Thank for choosing Sony.
We truly apologize for the inconvenience caused by the broken hinge on your WH1000XM4 headphones. Unfortunately, our warranty primarily covers manufacturing defects and does not extend to physical damage, such as breaks or accidental incidents. However, we have partnered with our parts supplier, Encompass, to provide an affordable repair option for the WH-1000XM4 model. You can contact them using the following information:
Phone: 1-866-835-1146
Email: service@encompass.com
Hours of Operation: Monday - Friday: 8:00 AM - 6:00 PM EST
We appreciate your feedback and will share it with our SONY team. Your insights are important for our improvement. Thank you!
Best regards,
-Fred
Lovvvvveeee
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and bass slaps. Use them on a domestic flight, pretty great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Curtisfsu, Excellent! We're glad you love the amazing quality and punchy bass of your Sony XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Sounds great, reasonably priced
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality for the price! Would definitely recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nostrander12, That's awesome! We are glad that you like the quality of your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.Thank you for trusting Sony! Vincent