Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- |
- SKU:
- 11047585
Customer reviews
Rating 4.7 out of 5 stars with 12451 reviews
(12,451 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Product review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product works great with the app. Got it in great condition and can survive the outdoors
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SolomonA,
Thank you for choosing Sony!
We're excited to hear that your new WH1000XM4 headphones are working great and that you're enjoying all the features available through the app. It's wonderful to know they arrived in great condition and are able to survive the outdoors, exceeding your expectations.
Best regards,
-Fred
Rated 5 out of 5 stars
Don’t Sleep On These
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! These are so underrated. The Sony headphones are excellent without all of the flash. While they’re expensive, the investment in this product is more in sound and tech vs. the look. I’ve owned Beats and these are hands down much better than any headphones I’ve ever listened to.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmackStL,
Thank you for the 5-star rating and we're glad you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Refreshed model of version 3.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones on the market. Very comfortable and premium designed.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi eduardo,
Great! We're glad that you are enjoying the comfort and design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Bluetooth headphones on the market. Really nice fit, excellent sound quality.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JT24,
Awesome! We're glad that you found the perfect headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Rated 5 out of 5 stars
Wouldn’t pay full price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and great sound. Great but if on sale for 100$ off
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew,
Thank you the 5-star rating! We're glad to hear you like the great sound and comfortable fit with your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
Best over the ear head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best i have brought Best over the ear head phones till now.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Santhi, Thank you for your feedback! We are glad to hear that you are happy with the overall performance of the WH1000XM4! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
superrrrrr great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.noise cancellation is great and the audio quality sounds amazin
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stevie,
Thank you for this excellent feedback! We feel privileged to know that you're enjoying the great noise cancellation and stunning audio quality. Achieving that perfect blend of powerful silence and pristine sound is exactly what the WH-1000XM4 is engineered to do.
Thanks for trusting Sony and enjoy your listening experience!
Best regards,
Dominick
Rated 5 out of 5 stars
Fantastic Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones, very lightweight, great sounding, excellent noise canceling.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendRated 5 out of 5 stars
Most incredible headphones made
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality sound and comfort make these the best Bluetooth headphones on the market
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi V3NOM, good to know that you're enjoying the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Rated 5 out of 5 stars
Fire sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These the best head phones i’ve ever gotten def cop
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristianA, Thank you for sharing your amazing experience with your new Sony WH1000XM4! We're glad to hear that this headphones have lived up to your expectations. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Awesome headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own the WH1000XM2 and I love it. This one is even better. So many great features. I love that you can use the app to customize the sound. Worth every penny. I’m super happy with it. I got the blue one and the color is pretty. It’s almost black.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Canonprinter, Thank you for upgrading to your new Sony WH1000XM4! We're glad you appreciate the app customizations and the newest features of this headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Rated 4 out of 5 stars
Great Noise Cancelling headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good noise cancellation and comfortable on the ear. The battery life could have been a little better!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Victor, Awesome! We're glad you like the industry-leading noise cancellation and comfortable fit of your Sony WH-1000XM4. We also appreciate your feedback about the battery life. To ensure optimal battery performance, please follow the steps on this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP1000466396.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Rated 5 out of 5 stars
Sony earphone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony earphones is very light and block all the sound around you! Very nice
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 2046,
Great! We're glad that you like the weight and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson love the headphones. One of the best for music.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi vicky, Fantastic! You've made an excellent choice, and we're thrilled to know that your grandson is enjoying his WH-1000XM4. Thank you for choosing Sony! - Romeo
Rated 5 out of 5 stars
Sony XM4's
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are probably the best over the ear noise cancelling headphones you can buy right now. If you're on a budget and don't want to waste an extra $100 for the XM-5's then these are great.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bryan, we're glad you like our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Great Christmas gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones for my sister for Christmas she wanted them for a while and she tells me they work great and design wise pretty good wish they kept it on the xm5 but both are great head sets
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Enderrot, awesome! We're glad you hear that! Hope your sister is enjoying her new headphones! Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
Best Noise Canceling Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing. The noise canceling is great. I can work in quiet, even while my Grandson watches TV and/or plays switch.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanneG,
We appreciate you taking the time to share your experience with the SA-RS3S speakers. It's wonderful to hear that the new sound is so much better and that the clarity has been a great benefit for you both.
We are very sorry for the pairing difficulties you faced and for the confusion with the included instructions. We understand how frustrating that can be. We're happy to hear you found a helpful online guide and were able to get everything working. Please know that our support team is available from Monday to Friday 9am - 9pm ET and weekends 10am - 8pm ET. May you need further assistance you can reach out to us at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks again for your review, and for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Rated 5 out of 5 stars
As good as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the packaging to the actual headphones and accessories all feel premium. The sound of the actual headphones are the best in class for Bluetooth in my opinion. Only knock would be it feels like it could break east if not folded carefully.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ricky, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Sony for the win
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had an expensive pair of Bose headphones that lasted me year, but they eventually gave out and I needed another pair but I wanted something different, so I tried these and I’m impressed! I will have to say they are way better than my Bose headphones! The sound is superb and the noise cancelling is so good! Worth every dollar spent!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steelfold,
We regret to hear about what happened to your previous headphones. You made the right choice in upgrading to the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Great Headset for Office/Work Life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little expensive but you get what you pay for. Great sound quality and theyre really comfortable. I really enjoy working in them.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BradW,
You made the right choice! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph


















