Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the phenomenal sound quality, comfort, and impressive battery life. They also appreciate the solid bass, lightweight design, and good fit, along with reliable connectivity. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
SONY ROCKS
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the Ones, after you try on and hear the difference, you can’t use anything other then SONY
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SHOCKING, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl
- Pros mentioned:Sound quality
amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise cancellation is amazing! Worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisB. We're thrilled to hear you've been enjoying your WH1000XM4!. It's wonderful to hear that you found the sound quality and noise cancellation of our product amazing and well worth the money. Thanks for choosing Sony. -Milton.
- Pros mentioned:Bass, Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound very clear and some really great bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChipChopSuey747, Awesome! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony wireless noise cancellation headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product that I have bought… I was ani v to buy the beats but when I heard the quality and the noise cancellation, I fell in love with the Sony ones. Will recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sandra, fabulous! You've certainly made a great choice! We are truly happy to hear that you love your WH1000XM4. Thank you so much for the recommendation and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Comfort, Sound quality
Great buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality! Comfortable! Worth every penny!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Listening, Awesome! We are so happy to hear that you are satisfied with the overall performance and comfort of your new WH-1000XM4 Headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the 5-star rating! Regards, Carl
- Pros mentioned:Sound quality
Sound Purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I subscribe to Consumer Reports. They highly rate these headphones, so I bought them. I am thrilled with the quality. There are more advanced headphones on the market, but I don't think the cost is worth the bells and whistles they provide. If you want quality phones that are easy to use. these are a great deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi runningreadingman, You've made an excellent choice! We're very happy you're enjoying the overall quality and ease of use of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome set of headphones. Great for work and lounging but not the best for working out. They slip off my head a lot and collect a lot of moisture from sweat, even though I wipe them off every time if needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ashlyn,
It is most rewarding to hear that your WH-1000XM4 headphones have been an awesome companion for your work and relaxation! We are glad to know they are enhancing your productivity and downtime with their industry-leading noise cancellation. These headphones are meticulously crafted for premium high-fidelity audio and comfort during casual listening, which makes them perfect for those longer, stationary sessions where you can truly immerse yourself in the sound.
We really appreciate you being part of the Sony family.
Regards,
Dominick
- Pros mentioned:Bass, Sound quality
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loved them-! Great bass and better sound than others!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Turbolili, You chose the best for your son, and we are happy that he loved his new Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! -Vincent
- Pros mentioned:Comfort, Sound quality
Sony WH-1000XM4 wireless headphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Comfortable. Controls are intuitive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
IVY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent true to the brand cancel out all noise and comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ivy2566,
We're glad that you like the comfort and noise canceling function of the headphones. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looking for headphones for my husband. He loves these. They do what they said they would do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cgood, we're glad to know that your husband loves his new headphones. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these great noise vancellation. Cute color very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smime, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
SOund was great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they sound SOOOO good and they fit perfect on my ears!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eric,
We are glad you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Sony noise canceling headphones. 5 ⭐️’s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These noise canceling headphones are really great. The bass response is incredible. I use them in my music studio on keyboards and Bluetooth as well. These are my second pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelT,
Thanks for the feedback and for the 5-star rating! We are truly happy that you are pleased with the audio quality and noise canceling capability of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Rock solid noise cancelling and sound, but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.XM4 has amazing sound and its noise cancelling ability is unparalleled (I own bose 700 (weaker in sound) and B&W PX7 (weaker in noise cancelling)). The Sony iphone app also has a build-in equalizer. I bought this because of the ability to connect to two devices at once. This feature is a little buggy but I manage to get it to work with an iphone and ipad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi flyingBird, you definitely made the right choice with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Make sure to always check the Sony Headphones Connect app for software updates to improve its overall performance. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Battery life, Sound quality
Good product
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Good sound and noise cancellation and great battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose,
You made the right choice! We're glad that you like the sound quality, noise canceling function, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have Great sound and really comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jujubjones,
We are glad you like sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and great fit! Really great with noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mguardadojr,
We're thrilled to hear your 5-star review of the headphones. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Awesome sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love him comfortable they are and stay on even while I’m running.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Awesome,
Good to know that you're enjoying the comfort and fit of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Comfort
Xm3, but 30% better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really recommend reading xm3 reviews and decide: If you would pay 350 for the xm3 even thought those are cheaper, then totally buy the xm4. Xm4: - More comfortable - Usage detection - Like 5% better ANC - Speak to deactivate ANC - Better microphone - Connect to two bluetooth devices
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LFCASTILLOV, We're glad that you appreciate all its upgrades. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph