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Customer Ratings & Reviews

Your price for this item is $289.99
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 12452 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 263 Showing 5,241-5,260 of 12,452 reviews
  • Rated 5 out of 5 stars

    Sony WH-1000XM4 wireless headphone review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Comfortable. Controls are intuitive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Headphones,

      You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Quality Headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality Headphone Great Sound. A bit pricey for this type of headphone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike71,

      Your investment will definitely be worth with these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    IVY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent true to the brand cancel out all noise and comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ivy2566,

      We're glad that you like the comfort and noise canceling function of the headphones. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these great noise vancellation. Cute color very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smime, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a snug fit and they sound great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Auntie,

      Great! We're glad that you like the fit and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best Headphones out there!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. I recommend it to everyone i know because the quality and durability is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amanda, we're glad you like your new headphones! Thanks for choosing Sony! Enjoy! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and the noise cancelling is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DylanS, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. My wife loved them for Christmas.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyS, we're glad to hear that your wife loves her new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great Quality and Build

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great and top tier headphones that surpass any others for this price range, highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carlos,

      That's awesome! We're glad to hear that you like the sound quality and price point of the We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great fit! Really great with noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mguardadojr,

      We're thrilled to hear your 5-star review of the headphones. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Headphone Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for a Christmas Gift so not used to date. However, these were tried on in the store and my niece and I both thought they were better than the newer Sony model and Bose. We both have Bose headsets and these Sony are equal to at least the Bose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreatAunt, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them has good technology and awesome features, noise cancellation is by far one of the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobJ, Great! We're glad that your wife loves her headphones. Thanks for choosing Sony! -Erin Sony_US

  • Rated 4 out of 5 stars

    Bose better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set of headphones i believe the bose ones to be better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelA,

      We are glad to hear you find the WH-1000XM4 a nice set of headphones, and we recognize that the preference for our models versus Bose is highly subjective, particularly concerning comfort and the exact noise-canceling profile. While many users prefer the Sony sound quality and advanced features like LDAC support and Speak-to-Chat, the Bose models are often lauded for their lightweight comfort and effective cancellation of specific low frequencies. We encourage you to customize your sound signature using the EQ in the Sony | Headphones Connect app to maximize your enjoyment.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Get this generation before it sells out.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is second purchase of the Sony headset. I have gen 2 and bought this for my son as college gift. I personally prefer this design compared to the new version. Compact and lightweight!!! Better calling feature

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HTFan, Perfect! We really love to hear you like the incredible features, especially the excellent audio and lightweight design of our WH-1000XM4! It's good to know you're happy and satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit good and they sound really good and I love them so much

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kc97,

      Awesome! We're glad that you like the fit and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love him comfortable they are and stay on even while I’m running.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesome,

      Good to know that you're enjoying the comfort and fit of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Battery Life. Amazing Sound. 10/10 Would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tristifano, That's awesome! We're thrilled to hear you appreciate the long-lasting battery and amazing sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and we're looking forward to your next purchase!
      -Sam Sony_US

  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i got it to tune loud people in the gym out. I put them on and the sound cancelation puts me in my own work. Very good sound quality and cancelation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicholasK, We're glad that you like the sound and noise canceling function. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Reasonable Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the amount of price for this product this is the best headset you can get

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DatH!
      We are thrilled to hear that you feel the WH-1000XM4 headphones are the best you can get for the price. It's fantastic to know that they're providing such a great value for you.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Amazing divine wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is clear and the bass is amazing. Love the noice cancellation. The custom sound features is awesome. Overall worth the price and you won’t be disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DonnaR,
      Amazing! Thank you for purchasing our WH1000XM4 and for sharing your feedback. We are truly happy that you are pleased with the amazing sound quality, superb noise canceling capability and useful Sony app that you can customize the settings to your liking. Worth every penny! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Enjoy! - Marco Sony_US