Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the phenomenal sound quality, comfort, and impressive battery life. They also appreciate the solid bass, lightweight design, and good fit, along with reliable connectivity. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Happy buyer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gift to my son. He is pleased with them. Good looking and great quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarthaG, Awesome gift! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Bass
Sony XM5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony XM5 had some amazing bass! I was able to hear everything clear and well :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JordanD, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Love ittt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using it for a month, and in love with it so far. The noise canceling feature work wonderful for me. Best purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mimi, we're glad you love your purchase. Enjoy your new headphones! Thanks for choosing Sony! ~Earl
Best headphones ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. I love how advanced the tech is with this version and the apps that come along with them.
I would recommend this to a friend- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Awesome sound quality and noise cancelling. Appreciated that it came with an adapter for airplanes. Only con is that I wish it could charge and play at the same time. Unfortunately it turns off as soon as you plug in the power.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zebyc,
We are extremely pleased to hear you're enjoying its incredible audio and you like that it came with a plug adaptor for in-flight use to enjoy the in-flight entertainment system. We appreciate your feedback regarding the operations when the unit is charging. Unfortunately, using the headphones while charging is not supported. When the headset is connected to an AC outlet or computer, all operations such as turning on the headset, registering or connecting to Bluetooth devices, and music playback cannot be performed.
The WH-1000XM4 headphones keep you going with up to 30 hours of battery life plus you can get 5 hours worth of charge after just 10 minutes with an optional AC adapter. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Excellent wireless headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pair of headphones for working in a noisy office. Bluetooth functionality is easy to use. Noise cancelling muffles the sound without completely muting everything, making it possible for people to get my attention while still not being distracted by other sounds nearby.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mellinja, that's great! We're thrilled to hear you're enjoying the industry-leading noise canceling feature and easy Bluetooth pairing of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony.
-Sam
- Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to items of similar price, this is a really great option for sound. I have some bose & beats headsets around the same price and I prefer these Sony’s the most.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jpizzle, We are glad to know that you like the sound quality of your new Sony headphones compared to other brands. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Battery life
You will love these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a long time Bose headphones customer, I bought these for my wife a couple of years ago and finally bought these recently. I LOVE them and do not miss my Bose.... great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keith72360, we're glad you love our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Amazing product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these. I was looking for headphones with noise cancelling and these were the perfect fit for me. The pricing is a bit much but I think it’s fair for how amazing they are.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SalvatoreM,
That's nice to hear! We're glad that you found the perfect headphone for you and we're happy that you appreciate the quality and noise canceling feature of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life
Best of the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve tried a few of this style noise cancelling headphones and this one is the best in my opinion! Also has extremely long battery life!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert, we're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Review
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation, great if your trying to close yourself from surrounding noises
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonaldB, Fantastic! We're thrilled to hear that you love the amazing features, excellent noise cancellation, and sound quality of your WH-100XM4. It's wonderful to know that your investment is worth it. Thank you so much for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Sound quality
Sony xm4
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the vest headphones 8ve ever had phenomenal quality for 200 bucks
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Notaudreyhepburn, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Sony Headphone Reigns Supreme
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line Sony headphones eventhough from a prior model year. This is my third I've purchased for family.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpeakersFanatic!
Thanks so much for sharing your review. We are thrilled to hear that this is the third pair of WH-1000XM4 headphones you’ve purchased for your home.
Thank you for being such a loyal part of the Sony family!
Best regards,
Estefany
- Pros mentioned:Sound quality
Not bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great headphones, the noise cancellation is amazing and customizable which is neat. If you want good quality music and bass go ahead and grab you a pair of these but only down side is these really can’t be used for the gym they slide of easily which is the only down side Over all good to just kick back and jam out.
I would recommend this to a friendBrand response from SonyListens
Posted .HiJsnta, Thank you for the positive feedback! We're thrilled you like the amazing noise cancellation, plenty of customization options using the app, excellent sound quality, and overall performance of your Sony WH1000XM4. These headphones are designed for high-quality audio and noise cancellation, and may not be ideal for intense workout in the gym. At Sony, we are always looking to improve our product quality and features. We have noted your input and will be sure to forward this feedback to the appropriate department.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Battery life, Sound quality
Great!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones. Work as they needed to. Works for long time. Impressed. Hate Bose after using this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChinnuBabu, Awesome! We are glad that the headphones work great. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony xm4 headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation used them on the plane and worked great a quick hand over the headphones and was able to hear the flight attendant or the announcements
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UrielR, That's awesome! Thanks for sharing your experience. We are glad that you like the noise canceling and ambient sound feature of your Sony WH1000XM4 wireless noise canceling headphones. Thank you for choosing Sony! Vincent
- Pros mentioned:Comfort
Noice Canceling at its finest
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. They are light and very comfortable. I love midnight blue color. Call quality has been very clear. And music fits my likening (listen to mostly gospel music and watch a lot of YouTube). Have not had any problems with connecting to my Note 20 Ultra.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Wow! We're very happy to hear you love the lightweight and comfortable design, midnight blue color, phone call clarity, amazing sound quality, and seamless connection with your smartphone. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality love them! Would 100% recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandraA,
We're thrilled to hear you're loving the WH1000XM4 headphones! Enjoy every beat, every moment and experience with them. We highly appreciate your recommendation!
Thanks for choosing Sony.
-Aldair
Elite Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones on the market. Much better than the other brands in terms of functionality and overall quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JG334,
Thank you for choosing Sony!
We’re honored to hear that you regard the WH1000XM4 headphones so highly. Your recognition of their functionality and overall quality truly means a lot to us. It’s feedback like yours that inspires us to continue delivering innovative products that enhance your audio experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
Excellent product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, does exactly what it claims. Great noise cancelling, effective in environments like airports or cafes, but still allows you to hear announcements that are being made. Fast charging with USB-C, multipoint functionality makes connecting to 2 different sources a breeze. No major complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dtatran,
We're thrilled to hear your 5-star review of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph