Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- |
- SKU:
- 11047585
Customer reviews
Rating 4.7 out of 5 stars with 12453 reviews
(12,453 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Nice color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. They are easy to set up and use. They connect to my TV automatically when I turn them on, unlike my previous set where I had to connect through settings every time. The sound is really good. I got these on sale for $279 and they are worth it. The midnight blue sold at Best Buy make them really stylish.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LGfridge, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Great Investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, with multiple options on how you would like to enjoy music. Many compliments on the silver color. A little big to carry around for everyday use. Overall, a great choice for people who love listening to music.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Can’t go wrong!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are next level, I wasn’t a particular fan of getting over ear headphones but you can’t argue that more space means better drivers and better sound. The noise canceling and sound quality coming from these headphones are really great and the included carrying case and aux/ flight adapter really top this pair off.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Superior headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beats by Dre has always been my go-to brand for headphones, but Sony headphones are far superior. These are the best headphones I've ever owned.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GermanM,
You made the right choice with the Sony WH1000XM4! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Quality headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality headphones. Comfortable and easy to use.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MusicJunkie,
Good to know that you like the amazing features of the headphones particularly its comfort and user-friendly functions. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Rated 4 out of 5 stars
Value for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best use for gym and in office. Noise cancellation was good
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpiesJ, thanks for taking the time to share your experience with the Sony - WH1000XM4. This pair of headphones blend our advanced noise canceling with, exceptional sound quality and a range of smart features for an unrivaled listening experience wherever you go. We hope you continue enjoying the product, thanks for choosing Sony. Regards, - Dominick
Rated 5 out of 5 stars
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used Bose 700 for over a year and now using Sony WH-1000XM4, mobile app of Sony is much mature, and it has lots of preset modes. Call quality of Bose is unbeatable, if your prime purpose of headphones is listening to music then I recommend go for Sony, I am sure that you won't regret.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gr8sai,
Thanks for sharing your 5-star review and experience with the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Good Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied with purchase ! Noise canceling feature fulfilled my expectation when using them at a local coffee shop. I could barely hear any outside noises. Also, the feature of using Bluetooth on 2 devices is convenient for those taking calls while multi-tasking on a laptop or other electronic device. The only con I can think of is the material used for the ear phones. If using for several hours, it does get slightly sweaty and hot.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blue, Awesome! Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product quality is the most important factor in determining whether a product is good or bad. This is really good the noise cancellation is very good.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Silla,
Wow! It's nice to know that you are satisfied with the quality and performance of our WH1000XM4 especially with the noise canceling feature of the headphone. Thank you for choosing Sony! - Marco
Rated 4 out of 5 stars
Great if they fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about these is great. The one issue is user dependent - which is that the ear cups might bother your ears after a while. If they do, maybe the new version is a better choice. If they don’t, lucky you. The price to quality here now is excellent.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, we're glad you like our product! Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Worth the pricr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive got a large head, these fit pretty comfortably still. The wireless feature jlis really nice too! I often forget to charge its so its amazing that i can use it with out constantly having charge it. Sound cancelations literally brings you you another dimension. Its almost spooky how good the function is.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drammaticah,
We're glad that you like the comfort, wireless capability, battery life, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Sony WH Head Phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise prevention gadget. I needed one for a long time.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamuelR,
We are truly heartened to learn that the Sony WH-1000XM4 has provided the good noise prevention solution you've been seeking! We understand the importance of having reliable noise cancellation, especially for long-term use. We hope these headphones continue to serve you well. Thank you for your feedback and for choosing Sony!
Regards,
Dominick
Rated 5 out of 5 stars
Sturdy, great sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy, great noise cancelling headphones my son uses for the gym. The earbuds fall out of his ear while working out and he has lost a couple. This ones do not fall and are very sturdy with great sound.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick, Awesome! We are glad to hear you like the excellent noise canceling feature on your WH-1000XM4 headphones. These headphones have great cushioning and adjustability. This will help the headphones stay on your head while working out. These will work great for you while working out “Non-Hardcore”. That being said, these headphones are not specifically designed for sports activities and it doesn't have an IPX rating since it's not waterproof. I recommend you practice caution when using the unit while you are sweaty or when working out with these headphones so they don’t fall or become damaged during your exercise.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Best headphones I’ve ever used!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound fantastic! The noise canceling is top quality. I am a truck driver. At night when my truck is idling, I put on reduce wind noise which is the notch before full noise canceling and I can’t hear my truck so it works great. Listen to the new album by Silk Sonic while wearing these.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi T4L2012,
Awesome! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Outstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding purchase, these have been the standard for a few years and perform as well as the newer XM-5 without a few of the bells and whistles. But at 1/2 the price.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave,
That's great! We're glad to hear that you like the performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Amazing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I ever had. Very light weight and amazing sound system. Highly recommend
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelineV, Awesome! We're very happy to hear you like the lightweight design and amazing sound quality of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. Perfect fit. Noise cancelling is really good.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sherall, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl
Rated 5 out of 5 stars
Best ANC Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried the XM3s and loved them but ended up returning them because they couldn't connect to my laptop and my phone at the same time. The XM4s fixed that. Comfortable, best audio, easy to use. Slightly disappointed with the microsoft teams and zoom quality as it doesn't use the stereo codec but that could also be my fault.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BuddyGuy,
Thank you for haring your feedback with the WH1000XM4. We're glad to know that you like the noise canceling, comfortable fit, sound quality, ease of use, and multipoint connection of the headphones. It's unfortunately that you've experience issues with the XM3 but glad that the XM4 fixed it. For using Bluetooth headphones for video calls on a computer: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch710n/articles/00250089. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Thanks for sharing your review and for choosing Sony! - Kris
Rated 4 out of 5 stars
Too big for my head
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the noise canceling would help solve my working from home issue. It helps some. I wish I could control the headphones through my computer. I have to be connected to my computer for zoom. It takes time to stop connect to my phone, unconnect my phone and then reconnect my computer.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noneya, Thanks for the feedback. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Craig
Rated 5 out of 5 stars
Pricey, but so worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listen, if you are considering purchasing anything in this range, just do it. Blows away Beats.. I had the XM3's but returned them after trying the XM4. Better fit, microphones, and ability to connect to (2) bluetooth devices simultaneously. I use them for my iphone & Mac simultaneously, meaning i can easily switch back & forth. HTH
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Renz,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph


















