Customer Ratings & Reviews

I have been using the Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones for the past two years, and they have truly exceeded my expectations. The sound quality is exceptional, delivering rich, immersive audio across a wide range of genres. The noise-canceling feature is nothing short of remarkable, effectively blocking out ambient noise and allowing me to fully immerse myself in my favorite music or podcasts. The comfort of these headphones is unparalleled. The soft, plush ear cups provide a snug fit that remains comfortable even during extended listening sessions. The adjustable headband ensures a perfect fit, and I appreciate the ergonomic design that prevents any discomfort or pressure on my head. Battery life is excellent, easily lasting me through long flights or extended periods of use. The quick charging feature is incredibly convenient, providing several hours of playback with just a short charging time. The Bluetooth connectivity is reliable, and I've never experienced any dropouts or connectivity issues. One of the standout features for me is the intuitive touch controls. I can effortlessly adjust the volume, skip tracks, or answer calls with simple gestures on the ear cups. It adds a level of convenience and ease of use that I truly appreciate. Additionally, the accompanying Sony Headphones Connect app enhances the overall experience. It allows me to personalize the sound settings, adjust the level of noise cancellation, and even optimize the audio based on my environment. The app's interface is user-friendly and offers a range of customization options. Overall, the Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones have been a fantastic investment. They deliver outstanding sound quality, impressive noise cancellation, and unparalleled comfort. With their long battery life, reliable connectivity, and intuitive controls, they have become an indispensable companion for my daily commute, travel, and leisure time. I highly recommend these headphones to anyone seeking a premium audio experience.

These headphones are the greatest set I have ever owned. I sell them at my store with nothing but praise for them. I recommend them over every other leading brand. They kill it in every category. Comfort? you betcha. Lightweight design makes it so you can groove to some funk, head bang to some metal, vibe to some Hip-hop, Dance to some pop, or sway to some country. They do it all. The sound is amazing, Sony clearly has a love for music and they want you to feel it, they want you to hear all the music. The SDEE uses state of the art technology to return compressed music to its natural state. IT IS incredible. Black and Silver for style and class. The hardshell case is unmatched as well, These babies work with a 3.5mm jack as well, without power. So at home or on the go, no matter the connection, Sony has you covered for seamless music appreciation. Bose is great, Beats aren't bad. Sony is the King.

Excellent headphones, as expected. When compared to the WH-1000X-M2, these headphones are a significant step up. They are much lighter, with a nice matte finish. This makes them more comfortable to wear on the ear for longer periods of time. I'm not an audiophile, so the sound quality itself seems comparable, but but the noise cancelling is improved. The ability to connect to two different devices is very convenient. The touch controls can be a bit finnicky. The app is nice for adjusting the sound profile, but there are still some features what I'd call gimmicky (360 audio, etc). The headphones have the ability to pause music automatically when the individual wearing the headphones speaks, but this can be overpowering at time (ie stopping music when laughing). Overall, highly recommend.

Best headphones I've ever owned. 7+ months in and they're holding up absolutely perfectly. The sound quality is amazing. The bass is deep and punchy and loud enough to vibrate my head a little which I love. The treble sounds are extremely crisp and I find myself being able to listen to the same songs I've head 50 times and hear something new and lose myself in the music and amazing soundscapes. They're extremely comfortable, I even wear these when trying to sleep sometimes because the noise cancelation is just that good and they're that comfy. Excellent battery life. No real complaints; these are great hardware for the price point.

I love these. I wasn't looking to spend this much, but if you want all the features AND good reviews it's a slippery slope. I wore them for 20+ hours traveling and they're great. Very comfortable, lighter than expected, they stay on well but you don't feel clamping pressure. The sound quality and noise canceling are very good, provided you have realistic expectations. I would prefer physical buttons over the swipe controls, but they work well enough. Sony does need to include a longer charging cord, but the battery lasts so long it's unlikely you'll want to charge while listening.

This is my first noise cancelling headphones ever, and it is really good. At first I couldn't tell if it was working properly but that's because I didn't fully know what it meant to "noise cancel". Over time after getting used to it, it works so well. While my brother is screaming playing call of duty, I put this on and I can barely hear him. It's incredibly comfortable even with my glasses, the charge lasts days, the charging is fast, it looks great, it's just so nice. Sony really owns the headphone category with this. The only nitpick I can make is the case for some reason, makes you flip it upside down before opening it, because the divider and cable holders are on the top of the case, so if you open it from what looks to be the front, everything can fall out.

Just bought in mid 2025 and still sounds one of the best headphones. Best in class noise cancellation and battery life. I wear it almost all day and no complaints about its comfort too. Would highly recommend this.

TL;DR: I really enjoy these and would recommend them to someone in the market for new headphones. -- ***********USE*********** Study, work, meditation. ***********COMFORT*********** I have a big head. The SONY WH1000XM4 fit great. When I am working at a desk or moving around at work, they fit comfortably and snug enough to make sure they aren't falling off. However, I don't know if these would be great for more strenuous activity--I can't see myself going for a run or doing a workout with these. I've used Audio Technica and Beats in the past. The Audio Technicas fit well and were comfortable, but the padding wore out fairly quickly. The Beats were free from a work event. I don't think I'd ever find myself buying them. They never fit Noise Cancelling: The noise cancelling is a great feature for study, work, or meditation. I am unsure if I've used the ambient sound settings; generally when I'm using these, I'm in a space where ambient sounds are pretty calm [libraries, coffee shops]. -- ***********SOUND QUALITY*********** No complaints. Everything is clear and sounds great. There are equalizers you can use in the SONY CONNECT/Sound Connect. -- ***********CONSTRUCTION*********** Seems to be pretty great as well. I don' throw these around or really abuse them. I use them, clean them up, and pop them back in the case when I'm done. -- ***********BATTERY LIFE*********** No complaints on that front. Admittedly, I haven't been using them as frequently recently. I think since buying them I've had to charge them four or five times. They seem to hold a charge fairly well when not in use. I think there's been one day so far that I've killed them during use--but I'm sure they weren't at a full charge when I started using them. ***********COMPLAINTS************** I find the swipe features [volume, skip, etc] difficult to use. Sometimes if I move my head enough I'll pause or skip songs inadvertently. Not a huge deal because I'm generally listening from my phone. Easy enough to manage things through that. It took me a minute to figure out charging as well. I generally charge these off of my laptop. Has to be open, on, and plugged in. If my computer goes into sleep mode, charging stops. This could entirely be an operator error. I haven't looked into it as it hasn't been to much of a damper on my use. Connectivity was problematic at first, too. I was using an iPhone 10 when I first got these. After downloading [at the time] SONY Connect, I struggled to get the headphones and my phone to connect. Took about thirty minutes and a handful of tries. I've since upgraded to a newer iPhone and downloaded the new app [Sound Connect, available through the App store on iPhone]. I haven't had any issues with connectivity since the updates.

These Noise cancelling headphones are the best. They had been comfortable, the sound is clear, noise cancelling function works excellent and the battery last a long time. All you can expect from a Noise Cancelling wireless headphones.

This headphone is so comfortable, the sound is great too, and noise cancelling, I love it. I am a student and really want to have a good headphone to help me stay focused when I am doing my work, noise is an object to me when I am studying. For the design, I love it too, it has minimalist look, and the color is pretty much not same as the picture, you might don't like the Silver one when you holding it, but for me, it is beautiful even tho not the same as the picture. I don't think this is great for gaming, I am student but I also play video games on the weekend, I play Valorant, and CSGO, honestly this headphone is terrible at gaming. But because like I said, I want one to help me get rid of the noise and bring me the feelings of the sounds (nature sound to focus on the task I am working on) or when I am listening to the music but I don't want to hear any sounds around me. It is very light and foldable so it is easy to bring it with you when you go out somewhere or travel. And I would like to let you know that don't give this 1 star because the Speak-To-Chat, which is stop any sounds on your computer when you speak or the sound of someone, something else. You should turn it off when you know there's sound around you and you'll make the sound. I hope this review is helpful

Super nice and comfortable headphones! Very soundproof and noise cancelling, they do not fall off like others and very convenient in the winter during the cold. Battery lasts very long after one full charge.

Almost completely sound proof. I got these as a gift for my daughter and if i loved them enough myself I was going to buy a pair for myself. I want to statt by saying I was completely blown away and impressed with the noise cancellation these have. Without music you sound like you are underwater and if someone is trying to talk to you not even a foot away you can barely hear a whisper. With music or other sound going forget about hearing anyone. I also loved the bass these gave off. Some other features I loved is the easy way you can control everything right from the ear muffs. It was also very convinient being able to have an app to change settings and access all the features. Lastly, the case keeping everything protected and in one place. Great for traveling or for keeping it safe. BUT the one thing that I personally didnt care for was I felt it didnt go loud enough. Even after I messed with the settings on my phone and on the app the volume was not as loud as my powerbeatspro I have. However, my powerbeatspro did not have any of the other wonderful features aside from the app, that these headphones have. As I mentioned these were for my daughter and she doesnt care too much to have music blasting in her ears and loves them the way they are. I will probably keep looking for something more suited for me.

I just bought these headphones. They were rated quite highly and were well researched prior to my purchase. I love the noise cancelling. I feel like my ears go on a much needed vacation in noise cancelling mode. I would love to be able to afford the 360 Reality subscription as these headphones really shine. I have never had such an immersive experience with a headphone. I wish I could connect them wirelessly to my Tv, but apparently I have to buy yet another device if I want to do that. For now, using the audio jack to connect to the xbox remote. For me, I cannot use the ear but most people may use as my ears sweat so much, I get something like swimmers ear, even for short periods, so I prefer the over the ear headphones, otherwise, cost wise, there are probably more cost-efficient earbuds. I also researched Bose Quiet Comfort and Beats prior to purchase. Beats received really great reviews but can be super tight fitting, which with glasses was not going to to work for me. The Sony headphone are super comfortable, but with wear don't seem as snug. I also get nervous everytime I fold them back in the case as I am worried about breaking, but they fold and they take up less space, just read first before using. I do love the intuitive controls on the side of the headphones, and thought I liked the feature to stop the music while someone talks, but mine recently started stopping noise cancellation when I started talking or singing with the music. I wanted to do chores in the kitchen and sing in the morning. I'm not sure if there is a way to stop this and use it when I want. (I am new to these and probably still have more learning.) I love this device for audio books! I can listen to a whole book and not listen to my husband sitting right next to me watching his very loud sports channel. (I'm not saying ignore your spouses, just that I can enjoy silent companionship doing something I love, and husband can do what he loves, in the same room, and no fights ensue about turning the volume down or changing the channel. We have one tv and sitting area, which attests to the superior sound and technical specifications that went into the development of this product.) As to book reading, I have several books with French settings that contained many words I did not know, and having the audio pronounce the words in my ears was so effective. These would be great for foreign language learners! I kind of want to start learning one now that I have something so like this to do it with. These headphones make it so much easier to focus. As a critique, I do wish the charging cord were not so short, as it makes it difficult to find a safe place to charge as it has to be so close to an outlet, which depending on where your outlets are in your home may make things easy for animals or small children to get. (Literally, earphones are practically on the floor while using cord to charge.)I have neither children or pets, but be advised have a place in mind or be prepared to buy a longer cord, assuming I can find one compatible, which given the price point, would have been nice. That said, the battery life on these are amazing. I am living off one charge and bought these almost a month ago. I use them hours at a time on the weekend, listening to books, music, or just "nothing." For me, having had to stay at home for over a year, like many, working from home in a close space, these headphones were the best , staycation, vacation money can buy. I can't wait to see what more they can do.

Great sound quality. Comfortable fit even with glasses. Great battery life.

Excellent quality. It is truly sound proof and material is very sturdy, in addition there are a lot of options for covers on Amazon if you want to go the extra mile to protect product while at the gym. Product also shares the same charger as Iphone users (USB C), so very convenient. Battery last long and ear muffs are comfortable on the ear/head.

Bought these to replace my Beats, so far they’ve been great. The battery easily lasts the week and I use them daily. They’re comfortable to wear and don’t feel very tight around the ears (like the Beats did). Noise-cancelling works so great I don’t even need to put music on sometimes. All that said, I don’t like how they stay connected to the last device they were connected to as I switch between my phone and mac often. The volume adjustment or the pause function by touch seem to lag. I really like the voice when you’ve been connected. They are a bit pricy but I still think they’re worth it.

I've been looking for a pair of bluetooth headphones for work and running, and after seeing these on sale I got them. Battery lasts a long time. The noise cancelling feature is maybe my favorite part about them. I can still hear if someone needs to grab my attention, but it blocks out all of the other noises I dont want to hear. Music and audiobooks sound great. I recommend.

The Sony WH-1000XM4 Wireless Noise-Cancelling Headphones offer outstanding sound quality, with rich bass, clear mids, and crisp highs. The noise cancellation is exceptional, effectively blocking out unwanted background noise. They're incredibly comfortable for long listening sessions and feature impressive battery life, lasting up to 30 hours on a full charge. With intuitive touch controls, seamless device switching, and a premium build, these headphones are a top choice for anyone seeking high-quality audio and noise-cancellation in one sleek package.

Great sound quality and very comfortable. Holds battery charge for a long time to.

These are definitely a fine set of headphones. Having previously owned a white pair that I literally ran into the ground I was looking for a replacement pair. Fortunately for me the came on sale with an additional $70 discount as a Best Buy Member coupled to an additional $10 reward to get a set of these for around $130 was a given for the quality of sound that you get on these cans. I did listen to the MX5 and 6 and cannot discern a significant increase in sound quality. I also own Sennheiser Momentum 3 and Momentum 4 which are great sounding but are substantially heavier than the Sony’s which is great when when I do my yard work. Hopefully I wont run these to the ground as well as they aren’t my exclusive use …… as an addendum they do have better noise cancellation that the Sennheisers should that be your deciding factor.