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Customer Ratings & Reviews

Your price for this item is $289.99
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 12459 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 12,459 reviews
  • Rated 5 out of 5 stars

    Perfect for Students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great I have been able to study a lot easier and focus better because of these headphones if you are a student you should get these they are perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SarahV,

      Thank you for sharing your positive experience with the WH1000XM4 headphones! We're thrilled to hear that they have helped you study easier and focus better. These headphones offer superior sound quality and noise-cancellation, perfect for students needing focus. With adaptive sound control, touch sensor controls, and 30 hours of battery life, the WH1000XM4 headphones are ideal for any busy schedule. We appreciate your recommendation and are glad to know that they have been a perfect fit for your needs. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Fantastic product for noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic noise cancelling and sound quality. The only small grievance is that, ergonomically, you can definitely feel the pressure and sweat after several hours with them on such as plane rides

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fuzion,

      Thank you for the 5-star rating and we are glad you like the sound quality and noise cancelation of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 5 out of 5 stars

    Sound or no sound, you decide!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound quality of these headphones! They're also perfect for drowning out noise while I'm reading.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianB, Awesome! We're thrilled to hear you love the sound quality and excellent noise cancellation of your Sony WH1000XM4. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Very nice...and the blue doesn't hurt either....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality LDAC, excellent ANC, and utilize the wired connection for a better sound option (saves battery life as well). Got the midnight blue. I had the XM3s and no real difference...except if you need multi-point connections.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanO,
      Thank you for sharing your experience with us. We're glad to hear you are enjoying the amazing sound, excelent noise canceling features, and wired connection with your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally love these headphones they work very well and they’re comfortable to wear unlike other headphones! I seriously recommend them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello kari, We are thrilled to hear that your Sony WH1000XM4 are the best headphones for you and that they work very well with you. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can only hear what you’re listening into! Blocks all the noise around you and that’s what I need!! Pretty cool!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LissaT,
      That's awesome! Thank you for your purchase and for sharing your review. We're glad that our WH1000XM4 did its job in blocking unwanted noises so you can enjoy your favorite music. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Best cell phones on the market.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The noise cancellation on the headphones are great.. they sound fantastic. I love the EQ in the app. Everything about the headphones is premium. I would highly recommend these headphones to everyone... In my opinion, they are definitely worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EJSP,

      We are so glad to hear that you are enjoying your WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.

      Thank you for choosing Sony and enjoy your headphones!
      David Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son he totally loves them. He always wears them to the gym here at home everywhere. Most definitely recommend it to everyone.!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JesusV, That's great! We are happy that you son loves his new Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to his behavior and his location. Using the Sony Headphones Connect app, Ambient Sound Control lets him adjust the volume of background sound and gives him the option to allow voices alone to be heard. Meanwhile, the Equalizer lets him customize sound levels to suit his music. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Does a decent job cancelling noise

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this a couple of years ago to help deal with apartment noise while working from home. The noise cancelling does not provide absolute quiet but reduced the noise enough I could concentrate much better. It's music playing quality is decent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful! We're glad that you are impressed with the noise cancelling feature of the Sony WH1000XM4 Wireless headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them perfect for the gym. Sound is amazing. And love how the part of the ear shifts out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jazie,
      Perfect! It's nice to know that you love our XM4 for having such a wonderful sound quality and design. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they said noise cancelation they really meant it. I absolutely love these headphones and super easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SamanthaC,
      Great! We're glad that you are pleased with the noise canceling capability of our XM4 Headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound qualities, very durable, nice travel case and easy to hook up to any Bluetooth device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyHeadphones,

      Very nice! We're happy to hear that you like the sound quality and durable design of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase. The kid loves them! I tried them on and they sound great and have excellent noise cancelation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mytmax98, nice! You can never go wrong with this purchase. Glad you kids love our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Solid headphones for travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound great. Better than others I've used in the past. Was a Christmas gift and they loved them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarrieD,
      What a nice Christmas present! We're glad that they love their new Sony WH1000XM4 and enjoying the amazing sound quality of the headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco Sony_US

  • Rated 5 out of 5 stars

    Superb sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the fence of getting either the xm4 or the xm5 ultimately the design of the xm4 appeal to me more

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamNguyen,
      Thank you for the 5-star rating! We're delighted to hear you like the superb sound quality and stylish design of your WH1000XM4 headphones. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony xm4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xm4’s is sounds really good ! But if you have the WH-XB900N they will sounds very similar so I’m not sure if it’s really worth the upgrade. But if you can find for a discounted price. You will not regret it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JP226! Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great buy if it’s on sale

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal headphones! The audio is amazing, a lot of features on the headphones and with the app! Great noise cancelling! The only thing is after some time my ears start to ear due to the fit. And I have small ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Player, Awesome! We're glad that you appreciate the sound quality of the WH-1000XM4 Wireless Noise-Canceling Headphones. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Love how good these make silence sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOOOOOOVE these headphones. They are sleek they sound amazing the noise cancelling works so so well def happy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaitlynH, we're glad you love the sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for traveling and gaming! Sound is crisp and mutes all noise around you for a full experience! Love the color, design and quality of sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MAKT,
      Awesome! We're glad you are enjoying your new WH1000XM5 headphones while travelling and using it for gaming. Nice to know you like the crisp sound, design, and noise canceling features of the unit. The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I gifted them to my friend and she never takes them off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your wonderful feedback on the WH-1000XM4, Nettorod! We are truly heartened to hear that you gifted them to your friend and that she loves them so much she "never takes them off."

      We designed the WH-1000XM4 to be the perfect combination of industry-leading noise cancellation, exceptional sound quality, and all-day comfort, and it's rewarding to know that your friend is having such a great experience.

      We appreciate you choosing Sony and for sharing this fantastic story!

      Best regards,

      Gus
      Sony Social Media Team Sony_US