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Customer Ratings & Reviews

Your price for this item is $289.99
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 12459 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 12,459 reviews
  • Rated 5 out of 5 stars

    Great sounds, 50% of the bass I crave

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, super clear, I like a little more bass, but I like big subwoofers and Skullcandy crushers. Soooo..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello lilspoon,
      Nice! We're glad that you appreciate the sound quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I’ve gotten these i’ve used them everyday. The noise cancellation feature in these is the best that i’ve tried

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MarvinL,
      Awesome! Thank you for your purchase and we are very happy that you are enjoying your Sony WH1000XM4 and its noise canceling feature. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Beats

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the Beats Studio pros and the Beats Studio 3 wireless

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi james20, You've made an awesome choice! We're glad you like your new Sony WH1000XM4. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought a couple of pairs of these as gifts for friends and they love them as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Smauldin,

      Thank you for choosing Sony!

      It brings us great joy to hear that you’ve chosen the WH1000XM4 headphones as gifts and that your friends are loving them too. Thank you for sharing your positive experience with us!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    amazing headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm revieing this almost 2 years after my purchase and I STILL love them! I also bought the Sony ear buds. these are lightweight and keep a charge a long time. I use them with my iOS devices as well as Peloton bike

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimFlorida, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best headphones on the market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was between these and the Bose 700 and these definitely take the cake. Noise canceling is amazing and the on ear detection is great. Tons of little things as well such as auto turn off whenever you put them in the case or if they are off of your ears for 15 minutes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bph1209, you definitely made the right choice with these headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.

      To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, sound is amazing. Would definitely recommend to others. So happy with this purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeeannB, we're glad to hear that you are happy with your purchase! Enjoy your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Dont want your wife nagging at you? Buy this!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are great. I no longer hear my wife nagging at me all the time. Just put these babies on and boom, instant silence added with whatever noise is connected to the bluetooth streaming. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barrytigas,

      Awesome! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best Headphones !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to get these headphones compared to the airpod maxes and they did not disappoint! They’re cheaper and the sound quality is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AaliyahL, Thanks for the 5-star rating! We're glad that you are happy with your XM4 Wireless earphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the gym, just buy some covers for the leather

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kays,

      Thank you for the 5-star review! We're so happy to hear that your WH1000XM4 headphones are perfect for the gym. The comfort and fit are definitely key features, and your suggestion about using covers is a great tip for extending the life of the earcups. A fantastic feature of these headphones that makes them perfect for any environment, including a busy gym, is the Adaptive Sound Control, which automatically adjusts the noise cancellation and ambient sound settings based on your location and activity, so you can focus on your workout without distraction.

      Thanks for choosing Sony, have an excellent workout day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great pick

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones for the gym or overall working out!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianC, Awesome! We are glad to hear that you found the perfect headphones for your needs! Thank you so much for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    great 'phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these sound great, are easy to operate and the noise cancelling is pretty amazing. waited a while for these to come out, and glad I did. Highly recommended. I've had trouble with Sony headphone's leather coating flaking off, so I'll have to see how these do over time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi fluidgroove, good to know that your patience was worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones with good noise cancellation. I wear these almost everyday and when going to the gym.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KRobinson, nice! Glad to hear that you are enjoying our product! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Been in the lookout for 2 years to have a good over the ear headphones for professional and Personal use. Sony gave it all, right budget, Awesome Sound quality, Design, and No doubt the Noise cancellation is great. The icing comes with the color Blue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adit, Thank you for the 5-star rating! Glad to hear that you are enjoying our WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Sony xm4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this headset and never regretted. Noise cancellation is perfect and has touch accessibilities on the right side of the headphones.Pretty good for a good price. Sony did not fail on this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello XboxSeriesS,
      Wow! Thank you for the wonderful feedback and we are thrilled to hear that you are pleased with the noise canceling capability and touch sensor feature of our WH1000XM4. Surely, no regret! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great ... but better be at this price :)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Just a different experience now with these headphones. The user experience is a bit clunky when learning how to connect them and I wish I could have connected to PS5 w/o an adapter but these things are phenomenal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarcoSantana,

      Thanks for sharing your review and experience with the WH1000XM4. We understand where you are coming from. Help guides and manuals are available on our support website:

      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/manuals

      We cannot guarantee that it will work flawlessly with a PS5. We recommend using headphones that are designed for game consoles such as our PlayStation headsets for optimum performance. In addition, you can connect these headphones to most televisions over Bluetooth so you can get the audio from your PlayStation.

      Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Joshua S

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound amazing and work really well. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joshua, perfect! We're extremely pleased to know that you're satisfied with the amazing sound quality and exceptional performance of these headphones. Thank you so much for recommending our WH-1000XM4 and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use excellent quality! The battery life is impressive and always reliable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GriceldaP, we're glad you like the ease of use and battery of our product. Enjoy your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Excellent noise canceling headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling and sound quality of these headphones is superb. The microphone also works very well. Need a pair of headphones for zooms or gmeets? These work great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there! Thank you for the 5-star rating! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, clear and great software to set them up. Not as loud as I would like but they always connect well with my Galaxy S22+

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonT, thanks for choosing and purchasing our product. We're glad you are enjoying our industry-leading noise cancelling headphones. We understand your feedback regarding the volume level of your Sony unit. Please follow this link to isolate the issue:

      https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752812.html?search=volume%20level

      If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl Sony_US