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Customer Ratings & Reviews

Your price for this item is $289.99
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 12467 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 12,467 reviews
  • Rated 5 out of 5 stars

    Good noise cancelling, great customization!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with these. While a bit prices the sound is excellent, pleased with the noise cancelling and customization of sound is great. I also like how the headphone senses when you are speaking or someone is speaking to you and changes modes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Iggy, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    better than its reviews

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was curious about getting this but end up it was a good headset to take with me while i was at gym. sound and isolation is perfect for my need.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi STCC,

      You made the right choice! We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daily drivers and help keep me focused in a loud work environment. Drowns out nearly all distracting noise and sound quality is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, Davel! We're thrilled that you are happy with your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! -Craig Sony_US

  • Rated 5 out of 5 stars

    very nice headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headphones i've ever had too be very honest. good noise cancelling though it does slip whenever i go to the gym but overall a good buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lummm, we're glad you like the noise canceling feature and the fit of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    John

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second x4 I've purchased from Best buy.Just as pleased. Best overall sound for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnW, Thanks for purchasing another WH-1000XM4. It sounds like we hit the mark with the WH-1000XM4. We're also thrilled to hear that you feel the WH-1000XM4 the best sounding headphones that you've owned. As a music loving company, sound quality is our top priority. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a gift for our teenage son. He raves about the sound quality and LOVES them! You absolutely get what you pay for with these headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MegS, Awesome! We are so glad to hear that you are happy with your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    absolutely perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these, they're perfect for studying + the gym. noise cancelling so good, i've been scared by my father multiple times already.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SydneyS,

      Thank you for the purchase! We're glad to hear that you love the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Buy these:)

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it! If you’re still debating, here’s your sign to buy them:)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RineJ,

      You made the right choice! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be obsessed with Beats. I had the Solo 2 & 3 and Studios 2 & 3. However, I tested these Sony recently and I am never going back to buy any new Beats ever again! These headphones are much better and I think these are the best at the moment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DreNose4U,

      You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Best anc headphones for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones at any price. I wear these on BART and at the office for Zoom calls. Great audio quality and build. I really like the silver which looks more like tan. Amazing Black Friday price was a no brainer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ekahuna, That's great! We're very happy to hear you're enjoying the amazing audio quality, overall built, silver color, industry-leading noise canceling feauture, and good to know you had an amazing black friday deal for these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date, these headphones are working great! Good purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NancyT,

      Thank you for choosing Sony!

      It brings us great joy to hear that you're enjoying your WH1000XM4 headphones! Thank you for sharing your positive experience with us. We appreciate your support and hope you continue to love your purchase!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good, controls take a bit to get used to. Liked that it came with an aux cord even though its wireless

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Yazmin, We are thrilled to know that you like the sound quality of your Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony WH-1000XM4 Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones you can buy at the moment. The noise cancellation, sound quality, and build make it such an easy pick.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosB, Thank you for the positive review! We're so glad you like the excellent noise cancellation, great sound quality, and overall built of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, quality sound. The adaptive noise control can be annoying when switching on and off.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bobby,
      That's nice to hear that you are satisfied with the sound quality of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    My husbands kind off Sony headphones are the best.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great bought for husband but find myself stealing them. Love the great sound and the fact that you cant hear anything. I have the Studio beats my granddaughter's bought me, these are so much better, way better in fact.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Actsholy, thank you for the awesome feedback! We're very happy to hear you're enjoying the great sound quality and exceptional noise cancelation of the WH-1000XM4.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones I would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VincentV,

      Thank you for your review! We're so glad to hear that you love your WH-1000XM4 headphones and would recommend them. Your positive feedback is greatly appreciated!

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great to listen lectures. I find the noise cancelling very helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AliceP,
      Great! It's nice to hear that you can listen to your lectures without any distractions, thanks to the awesome noise canceling feature of our XM4. Thank you for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so amazing. The noise cancelling is insane.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user567960,

      You made the right choice! We're glad that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Super comfy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super soft and comfortable. Would definitely recommend these for people who have sensitivity to headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolM,

      Great! We're glad that you like the comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Can't beat these headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing the sound quality is second to none and the noise canceling is by far the best I've ever heard I would truly recommend these headphones to anyone that's looking for some nice headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Doughboy,

      Awesome! We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US