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Customer Ratings & Reviews

Your price for this item is $219.99
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 12245 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 12,245 reviews
  • Rated 5 out of 5 stars

    Sony is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound smart controls nice fit light good design deep base

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1Zadny, Awesome! Good to know you're enjoying the excellent sound quality, touch sensor controls, lightweight and comfortable fit, and deep bass of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Great connectivity, sound, and noise cancelling!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've now used these headphones for almost 100 hours and have had them for about 20 days. They sound really good, noise cancelling always works well, and I have had absolutely no problems with connectivity (I usually have a lot of problems with it on bluetooth headphones). I have worn these almost 8 hours every work day since I got them. The only wear that I've seen is a bit of the coating wearing off because of acetone getting on them (pretty expected- I abuse these things). The case they come with is also pretty nice and the battery life is good, I usually have to charge them halfway through the work week.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 3DMK, we're glad you are enjoying our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    favorite headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They have all the features I was looking for and more I didnt consider. 1) great for work - you can be connected to your laptop and phone at the same time 2) the active noise cancellation doesnt give me a headache 3) the passive noise cancellation is great and the headphones are comfy for long periods 4) battery life is superior

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi User144877,

      It brings us great satisfaction to hear you love your Sony WH-1000XM4 headphones! We are especially delighted that they offer all the features you were looking for, including the crucial ability to connect to both your laptop and phone simultaneously for work. Your detailed feedback on the comfort, superior battery life, and the comfortable performance of the active noise cancellation is highly appreciated. Thank you for this excellent 5-star review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best headphones on the market till this day !

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    Best Buy Employee
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect non “ luxurious “ listening headphone that you will find in the market , I didn’t get the latest one ( xm5 ) because they don’t fold but the 4 does and it’s perfect for traveling , on top of that it comes with an adapter to use it in the airplane. They are super comfortable and can be used with glasses and you won’t get tired of them and the noise cancellation is Insane ! I love how quick 5min charging gives you 10hrs of battery life ! And I love how the buttons are touch screen. Best headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamAlxnder,

      Thank you for your amazing 5-star review of the WH-1000XM4 headphones! We're thrilled you find them the best on the market and love the foldable design, comfort, and exceptional noise cancellation. The quick charging and touch sensor controls truly enhance your experience.

      Thank you for choosing Sony!

      Best regards,
      Romeo Sony_US

  • Rated 5 out of 5 stars

    Honest reviews : Beats Studio Pro edition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After wearing a multitude of headphones for well over a decade now, Beats has always been a strong brand. I purchased this with the intent of having a multi purpose headphones for general use. Whether it be at home or at the gym, it’s definitely reliable. When you first put it on, it’s comfortable although after a while you want to give your ears a break from the pressure on your ear. As far as audio quality goes, it’s what you’d expect from a Beats brand headphones. If your device is DOLBY ATMOS compatible, I do recommend turning it on to immerse yourself to the deep and heavy bass it provides with the noise cancellation. Helps you get in the zone! Battery life is standard but love that it is a USB-C recharge as most of my devices (minus my iPhone) use the same. Overall, very worth the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeM,
      Thank you for your time writing this review! We're glad that your investment with your WH1000XM4 are worth it. Nice to know that you are enjoying the unit. We also appreciate and value your feedback as as we work to meet and exceed your expectations. Thanks for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most comfortable headphones out there. The noise canceling does its work to the fullest especially in the loudest situations. They’re also super light compared to other headphones like beats which I like the most. Also nothing is more crazy than the battery power it has because they can last a good week if you keep using them from time to time. I recommend these over any other brands without a doubt 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rollyg,
      Thank you so much for an amazing review! We're really happy that you are enjoying the incredible sound, comfortable fit, light-weight, and long battery life of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Better than Airpods Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Sound Quality: The XM4 headphones deliver exceptional sound quality with a wide soundstage and deep bass. They have a powerful 40mm driver that produces clear and detailed audio. In comparison, the AirPods Max have a good sound quality but are not as dynamic as the XM4. 2. Noise Cancellation: The XM4 headphones have one of the best noise-cancellation features on the market. They can block out almost all external noise, making them perfect for use in noisy environments. The AirPods Max have good noise-cancellation, but it is not as effective as the XM4. 3. Battery Life: The XM4 headphones have a battery life of up to 30 hours, which is significantly longer than the AirPods Max. The AirPods Max have a battery life of up to 20 hours, which is still impressive but not as good as the XM4. 4. Comfort: The XM4 headphones are designed to be comfortable, with soft earpads and a lightweight frame. They can be worn for long periods without causing any discomfort. In comparison, the AirPods Max are heavier and can cause discomfort after prolonged use. 5. Price: The XM4 headphones are significantly cheaper than the AirPods Max, making them a great value for money. The AirPods Max are very expensive, and their high price tag may not be justified by their features. Overall, the XM4 headphones are a better choice than the AirPods Max. They offer superior sound quality, noise-cancellation, battery life, and comfort, all at a lower price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BlakeG,
      You definitely made the right choice! We're really glad your investment with your WH1000XM4 headphones is worth it. Nice to know you are enjoying superior sound quality, noise-cancellation, battery life, and comfort fit of the unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Top-tier wireless noise-cancelling Sony headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the newest model, but still top-tier and excellent noise cancellation. Really nice sound quality with customizable EQ. Battery life is exceptional at about 38 hours. They have touch controls, wear detection and very comfortable as well as light weight. Easy to pair with phone, TV and so on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KNiel,

      Thanks for sharing your experience! It brings us great joy to hear you're enjoying your Sony - WH1000XM4 headphones and we appreciate you highlighting what makes them a top-tier choice, even against newer models. It’s great to know that you're loving the excellent noise cancellation and the customizable sound quality. We designed these headphones to provide a truly immersive and personalized listening experience, and it sounds like we hit the mark. The exceptional battery life, smart features like wear detection and touch controls, and the comfortable, lightweight design are all key features we're proud of, and it's wonderful to know they're working so well for you.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    It’s a Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all it’s a Sony. Sony does two things very well, televisions and noise canceling headphones. I originally purchased the 1000XM3’s, a week later the 1000XM4’s went on sale $30 cheaper than XM3’s. Both are excellent noise canceling, but the XM4 is more flat and neutral sounding, which I prefer. XM3 has a boosted bass response. The noise canceling is the best in the industry and it’s true. With an iPhone the Bluetooth stays connected with no break up all through the house. If you are looking for great sounding, comfortable, light weight, best noise canceling headphones, these are hard to beat. I would recommend highly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonT,

      We're glad that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Great value. Excellent sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones provide excellent sound and spatialization. They are comfortable enough but be aware that they can get warm because they are closed headphones with no cooling air circulation. However since that didn't really bother me personally I did not deduct a star. Pricing was decent and I have had great experience with Sony products in general. Lastly, this is the second pair I purchased. The first was for me and the second for my adult son. We are both very pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, FrequentBuyer!

      We are so pleased to hear how much you and your son are enjoying the WH-1000XM4 headphones. It’s wonderful to know that you are happy with the excellent sound and spatialization. We designed these headphones to provide a premium and immersive audio experience, and it's rewarding to know we have succeeded.

      We also appreciate your honest feedback about the earcups getting warm. We designed them to provide a secure seal for effective noise canceling, and we're glad to hear it didn't impact your overall experience. Your loyalty means a lot, and it’s especially rewarding to hear that you were so satisfied you came back to purchase a second pair for your son.

      Thank you again for your strong recommendation and for being a loyal Sony customer.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    WH1000-XM4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVED these headphones right from the beginning! They are noise canceling and don't give me headaches from the pressure of wearing them or using the noise canceling feature. They also have an optional feature so they can detect when you take them off and automatically pause your music so you don't miss it! If you get the companion app that goes along with them you can customize pretty much everything. You have the option to adjust the noise canceling level, the bass, if you want them to auto adjust to your lifestyle and so much more!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, GoogleS!

      We are so pleased to hear how much you love your WH-1000XM4 headphones. It is incredibly rewarding to know that you find them comfortable for long periods and that the noise-canceling feature works so well for you.

      We're also glad you're taking advantage of the smart features like the automatic pausing and the extensive customization options in the app. We designed these headphones to offer a personalized and seamless listening experience, and it's great to know we've succeeded.

      Thank you again for choosing Sony and for sharing your experience!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Best Bluetooth Headset...again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing set of headphones. Class leading noise cancelling and near audiophile quality audio with the right device. As a previous owner of the XM2's, the XM4's are lighter weight and much more comfortable to wear during the day. As more are working from home and using telecommunications for work, this is quite important and will go a long way. Call quality is also top notch. One downside is the touch controls on the earpiece has been less responsive that previous versions. Often takes multiple inputs for your touches to be recognized. Overall, would recommend these to just about anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DigitalDrew,

      We're glad that you are enjoying the sound quality, comfort, call quality, and noise canceling function of the headphones. It's unfortunate that you are not having a complete experience because of the touch control. These steps may help you when the touch sensor is not responding correctly:

      -The sensor of the touch sensor control panel is built into the flat surface of the right unit. Operate within the range of the sensor.

      -When you swipe your finger forward/backward or up/down on the touch sensor control panel, the touch sensor control panel may not work correctly depending on the angle at which the headset is worn or the direction your head is facing.
      a. When you swipe your finger forward/backward, make the movements perpendicular to the headband.
      b. When you swipe your finger up/down, make the movements parallel to the headband.

      You may also find this link helpful:
      https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00204192

      Hope this helps. Thanks for sharing your review and for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Phenomenal, only lasted 5 months, Squeal of Death

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about 5 months with issues, but was phenomenal while it did!!! Amazing sound, very comfortable, got on sale for around $260 I believe, so watch for this because it happens from time to time. Now I used these from day one of the purchase till that 5 Month period, and it was daily, pretty much saying they were never shut off. So it was a lot of use, maybe like 10-14 months to someone else since I slept in them too while they were noise cancelling. The Sound Quality was amazing at first, although I noticed that did drop off about 10-15% on Bass, and the volume seemed lessened but not by much - this was in the first month. Although it still sounded great. They do tend to wear very warm and your ears sweat, and they smelled a bit stinky and required baby wipes to clean them often, just a forewarning. Things I didn't care for - the Noise Cancelling only works on certain things. I am a truck driver and sleep with the Noise Cancelling on, so I have a lot to say about this - it blocks out refers for the most part (keeps the lower noise, but the annoying higher pitched noise is gone). Highway noise is removed. Makes it easier to sleep in by far. Before this I used low profile shooters muffs and ear buds. When the squeal of death came about, it started as just an oddity from pushing down into the pillow on my left side and it would squeal while air deflated out around the cushion, but became more sensitive, and then finally whenever my ear was pushed into the muff, and then anything in close proximity to the left ear muff - like my hand going in to cover it. You have to have the Sony App installed on your device to turn off the noise cancelling, and then it works; but you have to do this every time you power cycle these things which gets highly annoying. At this writing they are sitting in a cabinet waiting to get replace under the 1yr Sony warranty before I use my 2yr Best Buy Warranty. Outside of that they worked seamless and flawlessly. I used them on a Surface Laptop, Samsung Galaxy Note 9 and Tab S4. The only attributable flaw I wish they could work on is wearing them around your neck and then popping them onto your head loosens the adjusters left and right, and you have to adjust them each time - it's too loose I find, maybe a few more inch-lbs of tension in the mechanism would keep this at bay, but that was really it. They last about 6-10 hours of playing (depending on volume and if I had the window partially down - which they don't cancel out wind noise very well at all and it takes away from battery life), and I'll be left at 10-20% by morning sleeping in them and using them for that 10 hrs I have off duty. So the full day charge bit is pretty solid. And then I charge them in the morning, which takes like 1-3/4 hrs or so, which I found just about 2 wks before they went south that it fast charges in like a half an hour to a really good 80% or so, but I had enough time to check that more than twice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonV,

      Thanks for sharing your review and experience with the WH1000XM4. It's unfortunate that the unit is no longer working properly. We want to know more about your review and make sure that everything is handled accordingly. Please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Headphones Model Number:
      Case Number:
      Issue:
      Additional Information regarding your experience with your WH1000XM4.

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Great overall!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, great battery life, and comfortable for long periods of time! It’s a little clunky getting them connected with the app but it’s smooth once they are

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AnnaW,

      Thank you for choosing Sony!

      We're excited to hear that you're enjoying the good sound, impressive battery life, and lasting comfort of the WH1000XM4 headphones. Your feedback about the app connection process is truly appreciated—it helps us understand where we can make things even better. Thank you for sharing your experience and for choosing our headphones to accompany you for long listening sessions.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    New & Improved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Great noise cancelling Great sound quality Bluetooth multipoint is super convenient Multiple Bluetooth codecs supported (SBC, AAC, LDAC) Bluetooth 5.0 Battery life is great Comfortable and has hinges for folding Auto-pauses when you take them off Cons: Price is still expensive. If you have the money and want a top-tier pair of headphones for modern life, the Sony WH-1000XM4 are the way to go. The combination of high quality Bluetooth codecs, great sound, improved noise cancelling, good battery life, and smart features like autopause and Bluetooth multipoint makes these the best all-around option for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zack, your investment will definitely be worth it. We're glad that you're enjoying the amazing feature of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Quality of wh1000xm4 headphone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound as well as the battery have been great, I bought since May, 22 and still using it right now so there are no any problem like the battery life or the cancellation mode are reduced. Besides this, weight is one of the most Im quite interested in it, thin, concise. The last thing, the hug of headphones does not make my head feel heavy, even though I do not feel one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, Thank you for this amazing review of your WH-1000XM4. We're glad you love the exceptional comfort, excellent sound quality, and lightweight design of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these headphones for a few months now, and I'm thoroughly impressed. The sound quality is exceptional, with clear highs, balanced mids, and deep bass. The noise-canceling feature works wonders, blocking out background noise and allowing me to fully immerse myself in my music or podcasts. The build quality is solid, and they feel comfortable even during extended listening sessions. The battery life is outstanding, lasting for several days on a single charge. Pairing them with my devices was effortless, and the controls are intuitive and easy to use. Overall, these headphones have exceeded my expectations in every way. Whether you're a casual listener or an audiophile, I highly recommend them for their superb performance and value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, GouthamB! Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    yes yes yesssss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to pay a pretty penny for these bad boys but they are well worth the financial commitment. i found having this quality makes such a difference in my day to day mindset. i tried them at a display at best buy a while back and couldn't stop thinking about them so i finally bought them. ordered them to be picked up. they were ready so fast and when i went in everyone was friendly and it was a quick painless experience. now that i have had them for almost a month and use them daily i can truly say these are the best headphones i have ever had and i still look forward to wearing them when i am away from them. the noise cancelling on another level of technology and the simplicity to turn off that function or go to ambient sound makes it so convenient to snap back into reality. i truly love the customizable options to skip, pause, volume, etc. i had some other sony's that had the same function but these are soo comfortable, straightforward and the battery life lasts forever I've only charged them once and the battery wasn't even low I was just doing it out of habit. if you are thinking about it, do it. my only regret is not getting them sooner.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi annie,

      Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like the noise canceling and customizable option of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really good for the money and what they feature. Although $350 is a lot for a pair of headphones it is impressive how much tech and features Sony has been able to put in these headphones and keeping the price reasonable and competitive with other headphones on the market that cost more and deliver less features. Noise cancelling on these headphones are good, I haven't taken these headphones and an airplane yet, but I did use them in cars and all car noises and radio have been blocked out by these headphones, however when I used these headphones inside my home without playing music and someone would talk to me you can hear a bit of them. These headphones are made from a premium plastic which keep the headphones lightweight, but also quite durable. I can easily wear these headphones for 4+ hours and not get any ear fatigue. The sound from these headphones are incredible, using the normal sound profile these headphones came with deliver great sound and overall well balanced. You can install the headphones app on your smartphone and customize the EQ if you so wish. Battery Life is also great, I have been able to mange around 30 hours with these headphones while using noise cancelling, also to note I usually keep the volume around 70-80%. The features these headphones come with are great even though at times you may never use such features. The biggest feature I do like about these headphones is being able to connect to devices to this single pair of headphones, So I can listen to music on my computer and pick up call on my smartphone. However switching from device to device has a one second pause.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SimonK,

      We appreciate your 5-star review of these amazing headphones. We're thrilled that you are enjoying its overall performance. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones. I'm no audiophile, but I love the sound and the noise cancelling is great. The over-ear is extremely comfortable. I've worn them for 6+ hours for the last month or so and have loved them. They hold a solid charge, I maybe charge them once or twice a week. Being able to connect to two devices at once is also a huge bonus because I can easily swap from my phone to my laptop. Only negatives is that sometimes the band at the top weighs down on my head so I need to shift it around. Also, if you are someone who easily gets carsick/vertigo, you might have to adjust to such strong noise cancelling. At first I would feel nauseous but after about a week, I didn't have any other issues with nausea. You can turn the noise cancelling off in the Sony app if it's an issue so you can ease yourself in to using the ANC all the time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi whennajitlow,

      Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality, comfort, battery life, and multipoint function of the headphones. Your feedback about the weight and noise canceling function is greatly appreciated. Thank you for choosing Sony!

      -Ralph Sony_US