Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the phenomenal sound quality, comfort, and impressive battery life. They also appreciate the solid bass, lightweight design, and good fit, along with reliable connectivity. However, some customers find the touch controls annoying, believe the product is overpriced, and desire more volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Best overall!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned my surface 2 headphones because they couldn’t compete with the Sony’s. Sound quality and noise cancellation are unmatched. The only downside is that the app is a little complex in the beginning to learn but overall nice.
I would recommend this to a friend - Pros mentioned:Sound quality
Better version of the WH-1000MX line
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing as always and has the best noise cancellation on the market. With the WH-1000XM4 it has usb C and for the first time lets you connect to multiple bluetooth devices at once! The sony app also works pretty well on IOS.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Computerguy, That's awesome! We're thrilled to hear that you feel the WH-1000XM4 is the best noise canceling headphones in the market. And good to know you appreciate the sound quality, USB C charging, the ability to connect to multiple devices using the multipoint feature, and the app works well with your iOS device.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I baught 2 sets of these for my wife and daughter and they love them
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, NicholasT!
It’s awesome to hear that you chose the WH-1000XM4 as gifts for your wife and daughter and that they’re both loving them! With that industry-leading noise cancellation and all-day comfort, they really are a perfect gift for the family.
Thanks for choosing Sony!
Best regards,
Gus Sony Social Media Team
- Pros mentioned:Sound quality
sony head phone review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it good, but design is kinda lacking. the sound quality is sony so very minor issues
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanA, we're glad you like the sound quality of our product. We appreciate your feedback regarding the design of your WH1000XM4. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Good Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones. Great surround sound and noise cancellation. Lots of onboard features and shortcuts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NoahS,
That's nice to hear that you appreciate all the great things with our Sony WH1000XM4 like the sound quality, noise cancelcing capability and other awesome features. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony xm4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this headset and never regretted. Noise cancellation is perfect and has touch accessibilities on the right side of the headphones.Pretty good for a good price. Sony did not fail on this
I would recommend this to a friendBrand response from SonyListens
Posted .Hello XboxSeriesS,
Wow! Thank you for the wonderful feedback and we are thrilled to hear that you are pleased with the noise canceling capability and touch sensor feature of our WH1000XM4. Surely, no regret! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Excellent Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my teenage son as a birthday present and he’s very happy with it. He said the ear cushions are very soft compared to other ones, the sound and noise cancelling is great. Overall excellent headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones, That's wonderful! We are really pleased to hear that these headphones were a perfect gift for your teenage son and he is enjoying the comfortability, excellent noise cancelling, and sound quality of his new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Wear all day in total comfort. WH-1000XM4 headphones blend sophisticated styling with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your feedback and offering a fantastic rating on the product! -Jess
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new headphones. I use them when I work out at the club. It was easy to pair up with my phone. Great sound!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Meanguy2020,
That's awesome! Thank you for spending time writing this review. We're glad that you love your new Sony WH1000XM4 and how you appreciate the audio quality and how wasy to pair it with your phone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Best over ear headphones
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Noise cancellation is amazing. Great sound for music or tv. Pair easily with tv for convenience. Deep base compairable to the beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi XxHern13xX, Fantastic! We're very pleased to hear you like the amazing noise cancellation, great sound quality, easy Bluetooth pairing, and powerful bass of your new Sony XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Strong ANC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I travel frequently in flight and this headphones have done amazing job making my travel more comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mike,
Great! We're glad that you found the perfect travel companion headphone. It's nice to know that your are pleased with the quality of our WH1000XM4 especially the comfortable design of the headphone. Enjoy and thank you for choosing Sony! - Marco
Great product.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these fornmy husband for a Christmas present and hebloves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jenn,
We are very glad to hear that your husband loves his new Sony WH-1000XM4 headphones!
It's wonderful to know they made a great Christmas present. We hope he enjoys countless hours of excellent listening quality!
Thank you for trusting Sony!
Regards,
Dominick
- Pros mentioned:Comfort
Beautiful matte midnight blue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. They're comfortable and cute. I love the midnight blue color and the case that comes with them is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesL, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
My go to headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is great. The option for this feature to turn on and off is amazing. Worth every penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ValerieR,
Nice! Thanks for the amazing feedback and we are very happy that you are pleased with the noise canceling capability of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy! - Marco
- Pros mentioned:Sound quality
Sony Noise Canceling Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Bought for my wife to watch TV late at night and her phone. Really reduce outside noises.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RKHalloran,
Great! We're glad that your wife is enjoying her late night TV marathon without worrying the outside noise. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If she hasn't already, please tell her to check our Sony Headphones Connect app which will let her fine-tune her music to her liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Sony WH-1000XM4 Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones you can buy at the moment. The noise cancellation, sound quality, and build make it such an easy pick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosB, Thank you for the positive review! We're so glad you like the excellent noise cancellation, great sound quality, and overall built of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam
- Pros mentioned:Sound quality
Home and travel headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds Great, noise cancelling excellent. Folding with a pouch, great for travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geew, Awesome! We are so glad to hear that you found a great headphone partner for your travels! Thank you so much for choosing Sony! -Carl
Sony xm4 review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good headphones for commuting or just hanging out but I wouldn’t recommend for the gym because they’ll get dirty easily .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiuL,
We're so glad to hear that your Sony headphones are making both your commutes and downtime enjoyable! Thank you so much for your wonderful 5-star rating—it's fantastic knowing their versatility and reliable performance add comfort and quality to your day, wherever you use them.
Thank you for choosing Sony—wishing you a vibrant day!
DiegoV.
- Pros mentioned:Sound quality
Amazing value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. I bought these a few years ago, and my dad just recently tried them out from me and bought his own pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wesabee, amazing! We're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Best headphones from sony.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The last time I had a pair of sony headphones was more than 10 years ago and have they come a long way in terms of quality and improvement, if you want some of the best headphones you cannot go wrong with these ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi marston58, we appreciate you being a long-time Sony fan. We're also glad that you like the quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great Sound Quality, worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and noise cancellation features. The build quality is also really good. One feature that can help Sony is the ability to automatically connect to more than 2 devices, just like Apple AirPods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aditya, We're glad to hear that you appreciate the sound quality and noise cancellation features of the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay