Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort
Better than studio beats.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones on the market. Way better than studio beats . Very comfortable to wear for hours on end.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian1982,
Amazing! Thank your for the feedback and we are delighted to hear that you appreciate the audio quality and comfortability of our Sony WH1000XM4. he WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony 1000XM4 Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Headphones. Totally worth it! They are working super well according to my expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jesal,
That's awesome! Thanks for sharing your feedback and it's nice to hear that you like the performance and quality of our WH1000XM4. It is really worth every penny! Thanks for choosing Sony and enjoy! - Marco
- Pros mentioned:Sound quality
THE BEST WIRELESS HEADPHONES OUT THERE!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down, Sony creates the BEST Noise Cancelling headphones on the market at this price point. If you can get these on a sale, or want to find an amazing gift for someone, get these. They will not be let down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wsos, Great! We're glad that you like the noise canceling feature of your new headphones. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Love them
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise canceling technology, bought them as a gift and my brother loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JayP,
What a nice gift! We are thrilled to hear that your brother loves his new Sony WH1000XM4. He will enjoy great sound and awesome noise canceling feature with our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If he hasn't already, please tell him to check our Sony Headphones Connect app which will let him fine-tune his music to his liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Bass
Amazing sound quality and at a great price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and at a great price! I bought these for the black friday sale and I do not regret it. The bass is great for music and for watching movies. Hope these will last me along time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MicahH,
Wow! We are really thrilled to hear that you are happy and satisfied with the exceptional sound quality- especially the bass sound when listening to your music & watching movies, reasonable price, and overall performance of your new WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Some of the best ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best sets of headphones I've ever used.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arsenal, Thanks for the 5-star rating! We're glad you like your new headphones . Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Headphones lover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones was for my son he said the noise cancellation is better than Beats cancellation in overall he said sony are better than beats .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ben3120,
That's very nice to hear! We're glad your son likes the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Excellent Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my teenage son as a birthday present and he’s very happy with it. He said the ear cushions are very soft compared to other ones, the sound and noise cancelling is great. Overall excellent headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones, That's wonderful! We are really pleased to hear that these headphones were a perfect gift for your teenage son and he is enjoying the comfortability, excellent noise cancelling, and sound quality of his new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Wear all day in total comfort. WH-1000XM4 headphones blend sophisticated styling with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your feedback and offering a fantastic rating on the product! -Jess
- Pros mentioned:Sound quality
Best ones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them great quality noise canceling is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaylerM, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the real deal for noise cancellation. Impeccable quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BibekB, we're glad you like the noise canceling feature of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Get them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noice canceling headphones in the market. And now they added the ability to connect to two devices at once. Have it connected to my phone and my work laptop at the same time and it switches on its own. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Msant,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
Uninterrupted hearing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was for my wife and she said she really loves it. She just wished the charging cord was wrong. She will need to buy one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, LarryH,
Thanks for the review and the 5-stars rating! It brings us great joy to hear how much your wife is enjoying her Sony headphone's top-technology features! With up to 30 hours of battery, a modern and comfortable design, amazing Sound quality and Fantastic Noise Cancellation, she'll be able to enjoy listening to her favorite tunes for a prolonged time! You really nailed it with the gift, Larry!
Thanks for choosing Sony, have a great day!
-DiegoV
- Pros mentioned:Battery life
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality. Battery last long. Over all o am satisfied with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, BrendaC! That's very generous of you! We're truly pleased to hear you love your new Sony WH-1000XM4 and this headphone delivers exceptional sound quality and long-lasting battery life. It's good to know that you are very satisfied with your purchase. Thank you so much for your purchase and for the 5-star rating! -Jess
- Pros mentioned:Sound quality
Love them
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! They are big and bulky but they cancel all noise. I use them on a plane and can hear the movie and music perfectly!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Videogal,
Thank you for the 5-star rating and we're glad to hear that you love the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Love them
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! They are big and bulky but they cancel all noise. I use them on a plane and can hear the movie and music perfectly!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Videogal,
Thank you for the 5-star rating and we're glad to hear that you love the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great Sound Quality, worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and noise cancellation features. The build quality is also really good. One feature that can help Sony is the ability to automatically connect to more than 2 devices, just like Apple AirPods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aditya, We're glad to hear that you appreciate the sound quality and noise cancellation features of the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
- Pros mentioned:Sound quality
Hands down!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice built quality headphone. I like the idea switching to ambient sound mode when tap on the cup. The sound quality, noise canceling and comfortable wearing make me enjoy and immerse to music for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ET2018, Great! We're glad that you like the sound quality, noise canceling, and comfort. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Best headphones from sony.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The last time I had a pair of sony headphones was more than 10 years ago and have they come a long way in terms of quality and improvement, if you want some of the best headphones you cannot go wrong with these ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi marston58, we appreciate you being a long-time Sony fan. We're also glad that you like the quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Really good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really great noise cancelling and sound, not in the same page with the microphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Junior,
Thank you for your comment! We’re delighted to hear that you’re enjoying the noise-canceling features and sound quality of your WH-1000XM4 headphones. We sincerely apologize for any difficulties you may have encountered with the microphone. Your feedback is invaluable to us, and we will utilize it to enhance our products.
To ensure optimal performance, please check if the headphone software is updated, if you haven't done so already. You can find the latest updates here:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/downloads
Additionally, here are some steps that might assist with the microphone functionality:
- Reconnect the headset to your source device.
- Ensure that HFP or HSP is selected for the audio profile.
- If your app has microphone sensitivity settings, please check and adjust those as needed.
If the issue continues, we recommend testing the headphones with different audio devices to help identify the problem.
Please note that the Sidetone function allows you to hear your voice through the headset’s microphone. This means you may also hear ambient sounds or the headset's operational sounds, which is normal and not a malfunction.
ref: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752838.html?search=sidetone
If the problem continues or if you need further information or technical support, please do not hesitate to email us at socialsupport@am.sony.com. Kindly include the following details so we can assist you more effectively:
- Name:
- Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you so much for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Sound quality
Best overall!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned my surface 2 headphones because they couldn’t compete with the Sony’s. Sound quality and noise cancellation are unmatched. The only downside is that the app is a little complex in the beginning to learn but overall nice.
I would recommend this to a friend