Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Did you hear me son?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my son. He enjoys them for playing his video games and listening to music and movies. I think they’re permanently attached!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeanS, we're glad your son is enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Musical Escape
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling works amazingly. I could not hear my wife yelling at me to find a job when I wear these. Terrific product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, thank you so much for the 5 Star review! We are really thrilled to hear you are happy and satisfied with the outstanding noise canceling function of our WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our XM4 and for choosing Sony!
- Romeo
Mr Olivarez
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok%*********************************************************************
I would recommend this to a friend- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, awesome sound quality; able to use easily while working out
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CalvinS,
Perfect! We're glad that you are enjoying the awesome sound quality of our WH1000XM4 headphone while working out. Thank you for choosing Sony! - Marco
Reasonable Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the amount of price for this product this is the best headset you can get
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DatH!
We are thrilled to hear that you feel the WH-1000XM4 headphones are the best you can get for the price. It's fantastic to know that they're providing such a great value for you.
Thanks so much for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Bestbuy the best.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work perfectly and sound great i I love. I love buying my electronics form bestbuy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Staci,
Wow! Thank you for your review and for the 5-star rating! We're glad that you love the sound quality of your new Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Great Sound Quality When They’re Not Cutting Out.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great. I like being able to listen to podcasts while I’m cooking, for example. They also have good battery life. When fully charged, these headphones will likely last 3-4 days before fully running out of power. Unfortunately, these headphones have problems with randomly cutting out and cutting briefly. It happens often enough to impact the listening experience. I don’t know if this is only a problem on PC, but Sony really needs to fix this problem. I’m somewhat satisfied with this product, but, if I need to replace these headphones, I’ll try a different brand. I’m not likely to recommend this product, unless there’s a fix I don’t know about.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, BeezKneez.
We’re glad to hear you’re enjoying the sound quality and impressive battery life of your WH-1000XM4 while cooking and listening to podcasts! However, we are very sorry to hear about the audio cutting out. We understand how frustrating it is when the listening experience is interrupted.
Since you mentioned using them with a PC, this behavior can sometimes be related to Bluetooth driver settings or interference. We’d love to help you find a fix so you can keep enjoying your headphones. Please reach out to our support specialists at https://us.esupport.sony.com/support/s/support-contact so we can walk you through some specific steps or check for a firmware update.
We value your loyalty and want to make sure these remain your go-to headphones!
Thank you for choosing Sony.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life
The Ultimate Headphones!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones a few weeks back and the battery is phenomenal!! Ive charged them once since i have had them so far
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Briana, We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
These are top quality and worth the price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these headphones for nearly a year! I’ve been using them with my desktop computer. Excellent sound quality and easy to use, hands down!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PrasadB,
Perfect! We're glad that you like the sound quality and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good performance, simple set up.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple to set up with excellent sound quality and excellent noise cancellation qualities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello iphonechargercord,
Perfect! It's nice to know that you easily setup your new WH1000XM4 and enjoying the excellent sound quality and superb noise canceling capability of your headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing!! the way you can adjust the volume from the sides is cool, the sound, so cool!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KarlaP,
Great! It's nice to know that you appreciate the design and how you can control the volume on the side of the headphone. We're glad that you like the audio quality as well. Enjoy and thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Happy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well. Cancles out the sounds of the tv when my family is watching tv and im not
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Julie,
Great! Now you can focus on what you are listening or what you are doing thanks to the awesome noise canceling feature of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Comfortable and High Quality but lacks Bass
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazingly comfortable. Noise canceling is really good to the point that I won’t even notice if someone is talking right next to me. Bluetooth works perfect with my iPhone. I bought these to use for recording music and must admit that the bass response isn’t the best. For this reason I took off a star.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ahab85,
Thanks for commenting!
We are so happy to hear you are satisfied with the exceptional noise canceling feature, Bluetooth function, and comfortable fit design of our WH-1000XM4.
We are sorry if the bass sound of these headphones did not live up to your expectations. If you haven't yet, please download the Sony Headphones Connect app as it includes all sorts of tools which can be customized to fine-tune your music. There is even an EQ for bass and treble sound. This will give you more control over your headphones and their performance.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Best headphones for their price range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One the best quilty headphones for the price ive had two of these already.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanV, Thank you for choosing Sony! We are glad to hear that you are happy with your new WH-1000XM4 purchase! Thank you for the 5-star rating! -Carl
- Pros mentioned:Sound quality
Great sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but good quality. Wish they were more comfortable, can't sleep with them on
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Robin,
Thank you for your purchase and for leaving your feedback. This will help us improve our future products. Your input is highly appreciated. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Amazing upgrade from XM2s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the XM2s and needed an upgrade, not sure how Sony made such a good product even better but these are a great replacement/upgrade
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamH,
You made the right choice in upgrading to the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Wow headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive never owned a pair of quality headphones, until now. I am officially kicking myself for not buying these sooner. They are just as good quality as the Sony OLED tvs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Plannedfailure,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
A1 Noise Cancellation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable noise cancellation headphones with top notch sound. Only downfall to me is they make my ears a little warm after only about 30 minutes of use. And thats just me nitpicking at these to give a fair review, lol.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vero, Thank you for this amazing review! We're glad to hear you are enjoying your newest noise-canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Battery life
Nice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones in the market got them 2 years ago and still working and it’s best
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DanielZ,
That's awesome! We're glad that you are still enjoying your favorite music comfortably with our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound qualityCons mentioned:Price
Best of the premium ANC Headphones!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.+ Premium audio signature + Crazy ANC + Good build - Pricey
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pulkit, Great! We're glad that you like the build, audio quality, and noise canceling feature. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin