Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones once you put them on and turn on the noise canceling feature you can disconnect from the outside world
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katrina, Perfect! We really love to hear you like the impressive noise cancelling feature of our WH-1000XM4 Noise Canceling Headphones! It's good to know you're happy and satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase and for giving the product a perfect rating! -Jess
Excellent headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the older model (WH-1000XM2) which were great, but these are even better! Definitely worth the upgrade if you have an older model and a MUST HAVE if you don't have noise cancelling headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Henry,
Great! We're glad that you are happy with the upgrade. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the custom EQ on these headphones. They sound absolutely amazing and i love to use them before bed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ian10,
We appreciate the 5-star rating and we're glad to hear that you love the custom equalizer and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was deciding between this and XM5, I'm glad I went with this instead. I love it so far!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raushan, You've made an excellent choice! We're glad you're satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Great Sound Quality, worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and noise cancellation features. The build quality is also really good. One feature that can help Sony is the ability to automatically connect to more than 2 devices, just like Apple AirPods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aditya, We're glad to hear that you appreciate the sound quality and noise cancellation features of the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
Alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked it but I mean theres the only difference from other headphone is the NC thats it every other sony headphones sounds the same when you fix the sound in the app so just buy the cheapest
I would recommend this to a friendGet them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noice canceling headphones in the market. And now they added the ability to connect to two devices at once. Have it connected to my phone and my work laptop at the same time and it switches on its own. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Msant,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best noise-cancelling headphones. They do a better job than classic earbuds, and bring a better sound quality. State of the art headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bigdaddy, Awesome! We're very happy to know you're enjoying the amazing sound quality and noise cancellation of your new Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Perfect for workout
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these, i cant complain. I enjoy my gym time with them on. They stay in place when working out unless you move hard.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Teri, Great! We're pleased to hear that you like the overall features of the WH-1000XM4 headphones and that it is helping you stay fit in the gym. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for your feedback and offering a fantastic rating on the product! -Jess
The best headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know a lot of people choose Bose, but Sony in my mind is really at the top when it comes to over the ear ANC powered Headphones. These headphones are the best I've used period. Buy them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Atown, Awesome! Glad to hear that you are happy with your your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
They are awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones and they sound amazing once you get a decent EQ settings. Also, the tech features and stuff you can do with the app is pretty awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mudshock,
Great! We're glad that you like the sound quality and dedicated app (Sony Headphones Connect) of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best headphones from sony.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The last time I had a pair of sony headphones was more than 10 years ago and have they come a long way in terms of quality and improvement, if you want some of the best headphones you cannot go wrong with these ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi marston58, we appreciate you being a long-time Sony fan. We're also glad that you like the quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are absolutely amazing. I love them so much, like so so much. I take them to school and the gym. They don’t fall off my head. Best thing I’ve ever purchased
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Osicat3737,
Awesome! We're glad that you are enjoying the fit of the WH1000XM4. It's also great that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great headphones if looking for noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are so great. They are so noise cancelling when playing music and the controls on the side are great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ally,
Fantastic! You've made a great choice! We are truly delighted to know your satisfaction with the incredible noise canceling function, user-friendly controls, and superb performance of the WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Wow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the years, I’ve had a number of noise canceling headphones break. Bought these for a recent trip and I’m amazed at how good they are.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidS, Awesome! We are glad to hear that you are happy with the noise cancelling and sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Have not used them yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used them yet. Have not used them yet. Have not used them yet. Have not used them yet.
I would recommend this to a friendPerfect for traveling and office
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones. Compact, easy to store in a backpack, amazing noise canceling, great for the office.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GuillermoM,
That's great! We're glad to hear that you like the noise canceling of the headphones for your office and traveling experience. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Noiseless heaven
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have ever had, has been about a year since I’ve had them and they are still sounding elite!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi milicc,
Awesome! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
C'mon Sony - the microphone needs attention
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great! But the microphone is no good. I will be returning.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, NnekaC. We're delighted to hear that you love the sound quality of your WH-1000XM4 headphones, as we designed them to deliver an exceptional listening experience.
However, we are very sorry to hear that the microphone is not working well for you, and we sincerely apologize for this inconvenience. This is not the experience we aim to deliver, and we want to help.
The WH-1000XM4 features multiple microphones designed for clear voice calls and effective noise cancellation. There may be a setting or a quick fix that can improve the microphone performance. We recommend checking your connected device's settings to ensure the correct input microphone (the WH-1000XM4) is selected for your calls.
We understand your decision to return the product, but if you would like assistance with troubleshooting before you do, please feel free to reach out to our support team. We're here to help you get the most out of your headphones.
Thank you for being a Sony customer.
Best regards,
Gus, Sony Social Media Team.
Excellent Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with these. Excellent sound, no annoying hissing or “fuzz” when noise canceling is on and the ability to have a conversation with someone next to you by easily pausing content with voice or hand touch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eevee, We are glad to hear that you are very happy with your new Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. -Vincent