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Customer Ratings & Reviews

Your price for this item is $289.99
The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 12469 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 328 Showing 6,541-6,560 of 12,469 reviews
  • Rated 5 out of 5 stars

    Sony WH-1000XM4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've every pachased. The noise cancelling is out of this world, and the ability to be connected to 2 devices makes it a no brainer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RLPJR, thank you so much for the 5 Star review!

      We are extremely pleased to hear you are satisfied with the incredible noise canceling function, multipoint connection feature, and super performance of WH-1000XM4.

      The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    quality sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality sound, and nice packaging. The wifi control was awesome too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello abc123,
      Thay's nice! We're happy to hear that you like the sound quality and carrying case of our XM4. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Excellent Noise cancellation feature

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is m go to headset for all purpose. Its noise cancellation quality is outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SubhojitD,
      Great! Thanks for trusting our product and we are very thrilled to hear that you are pleased with the noise canceling feature of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Try these Sony headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Sony always makes high quality products so give them a try!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kaizen,
      Nice! Thank you for yor recommendation and for your trust. We are truly happy to hear your satisfaction on the quality of our WH1000XM4. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice connects with ease noise cancellation is great sound quality it peak I love these for my everyday use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeremiah,

      Thank you for the purchase! We're glad to hear that you love the noise canceling and sound quality of the headphones for your everyday use. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift to my grandson. He is a college student and absolutely loves it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LHardy,
      What a nice Christmas present! We're sure your grandson will enjoy this one. Great sound quality, awesome noise canceling capability and other amazing features for our WH1000XM4. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life savers- noise on airplane gives me a headache - this makes the flight so much more bearable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Troll, great! we're glad you are enjoying our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Saving My Sanity On A Daily Basis!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these to drown out annoying co-workers! They have performed that job well! They sound so good that even my older lower quality mp3's sound wonderful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, You've made an excellent choice! We're glad you're enjoying the industry-leading noise canceling feature and amazing sound quality of your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Excellent for flying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    16hr flight with charge to spare im told there was a wailing toddler behind us the entire trip.....I never heard it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kingajg, We are glad that your new Sony wireless noise canceling headphones worked well during your 16-hr flight. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed at the quality of sound that came from these headphones. The noise cancellation was also amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesR, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Best headphones on the market

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best of the best. Used these on a 5 hour flight and the noise canceling was a life saver. Sounds quality is great and they have great construction

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonah,

      Awesome! We're thrilled that you are enjoying the noise canceling function, sound quality, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Must have for frequent fliers wanting quiet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent all around. I have to fly a lot for work and these are awesome to be able to block out all noise around me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KDG1, Awesome! We are so glad to hear that you are happy with the noise canceling and overall performance of your new WH-1000XM4! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and ease of use is amazing! If you use them as a phone or conference headset they are just OK. For listening to music or watching movies I think they are superior to the Bose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi soulsurfer7676,

      You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had noise cancelling and I think this headphones are very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Pbruno,
      Perfect! We're happy that you can now listen to your music and concentrate without any unwanted noise, thanks to the awesome noise canceling capability o our WH1000XM4. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Would recommend if looking for noice cancellation and ambiance sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marsmit,

      Thank you for the 5-star rating! We're glad to hear that you like the noise canceling and quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    A Must Grab

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically pleasing, fits perfectly around my head, and the cushions are very soft. Noise cancelling is amazing for loud environments, its a must grab.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Brian, We are glad you now have a perfect pair of headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Very nice headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones. The Black Friday price was just right. I have the WH-10000XM3 but I was ready to move on. They feel great. Syncing to two devices is a big plus for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rascal, Great purchase! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    XM4 Best Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pair of headphones I have ever had, I used to have a pair of Beats Studios and those broke on me and were also pretty heavy. The XM4s have great functionality with their touch pads which make switching songs, and changing the volume feel effortless .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiltonJ,

      You made an excellent choice upgrading to the Sony WH1000XM4! We're glad that you like the touch controls of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphone the best i ever heard for the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MorrisB,
      Thank you for purchasing our WH1000XM4 and for sharing your feedback with us. We're glad that you like our XM4. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sound Quality Matters

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a movie and music enthusiast these headphones help make the experience an enjoyable one. Love to hear crisp sounds that you would not be able to pick up on in the standard sound systems / T.V.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 99roses,

      Awesome! We're thrilled that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US