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Customer Ratings & Reviews

Your price for this item is $289.99
The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 12469 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 331 Showing 6,601-6,620 of 12,469 reviews
  • Rated 5 out of 5 stars

    Headphones as gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Gift and recipient really loved the way they function and sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryan, we're glad you love the function and sound quality of our product! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    sony xm4 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. So helpful for studying and they look really cute!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mimi,

      Perfect! We're thrilled that you like the design and performance of these amazing headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Ana maxing investment for music lovers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clear , for small studio envrument i recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IrfanRabbani, we're glad you like our product! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. Noise canceling and great sound. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelissaG, Thank you for sharing your wonderful review of your WH-1000XM4! We're delighted to hear you are enjoying the incredible sound quality and exceptional noise canceling feature of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Decent headphones and a great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I prefer the Bose QC line, these are very good headphones. Comfortable and easy to use. I do not use the Sony app, just the EQ on my iPhone. Can't beat the sale price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mnbond007,

      You made the right choice with the Sony WH1000XM4! We're glad that you like the comfort and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a noise canceling headphones and was not disappointed with the results. As of this time I am still getting the hang of it but I think it is easy enough to use once you start using it for extended periods of time. It is expensive for headphones but the quality is worth it and should last a long time to justify the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony MX4s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and the portability of these make them the choice for me for work and music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexanderM, we're glad you like the sound quality of our product. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!! More than happy, price was very competitive. Very good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorC,
      Nothing makes us happier than hearing about happy customers! Thanks for the awesome feedback. We always strive to deliver the best quality with our products. Nice to hear you like your WH1000XM4 headphones. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Awesome Noise Cancellation headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are really good for noise cancellation and the sound quality is good too. I just can’t use it for prolonged hours in gym so just be careful with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danny, We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the money. Amazing sound quality and noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EsmeraldaD,
      Nice! We're truly happy to hear your satisfaction on the sound quality and noise canceling feature of our WH1000XM4. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second of this series of noise cancelling over-the-ear headphones. Great sound quality. excellent finish. very easy tactile controls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tango,

      Great! We're glad that you like the noise canceling function, sound quality, design, and controls of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Noise cancelling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise-cancelling headphones I ever had. When my parent are watching a movie and put on the loudspeaker I can hear the noise right next to my room. But these headphones cancel all of the noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vinney, thank you for the 5-star rating! We're glad to hear you're enjoying the excellent noise canceling feature of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing and really comfortable, i am so glad to buy this model

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SeyedehmasoumehS,

      That's great! We're glad to hear that you like the comfortable design of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Amazing ANC - Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, with every gen Sony out do themselves, hands down the best active noise cancellation on any headphone, sounds really good too. Good quality, folds nicely and the case is great for traveling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi poutingmonkey, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Makes my job so much easier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the noise-cancelling on these. I work in a very loud office and am able to put these on to block out the distractions and focus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiCa,

      Amazing! We're thrilled that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    My favorite headphone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best headphone I’ve ever used. Interactivity and connectivity to different devices sold me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MI007, Perfect! We're thrilled to hear that you're enjoying your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and love the color as not just the standard headphone black.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonK, we're glad you love the sound quality and color of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Excellent Sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for over an year, No complaints Sounds quality was as awesome as it was

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pranith,
      Wow! That's nice to hear that you are enjoying the awesome sound quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones have great sound. The software that comes with them is decent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Kaeleth,
      Nice! Thanks for the feedback and we're glad that you like the sound quality and the Sony app for the headphone. Thanks for choosing Sony! Enjoy! - Marco Sony_US

  • Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones. 2 years later they're still the best headphones I've purchased. Sony nailed this. I've bought these for 2 others as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 6ix5ive,

      Thank you for that wonderful feedback. We're glad you love your Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      Regards,
      David Sony_US