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Customer Ratings & Reviews

Your price for this item is $289.99
The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 12469 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 334 Showing 6,661-6,680 of 12,469 reviews
  • Rated 5 out of 5 stars

    Great headphones!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father in law. It is harder for him to distinguish speaking in movies and this helps with isolation of the voices. He also enjoys his music, so the high res is a great buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mood, This is a great gift idea! We're very happy to hear your father-in-law is enjoying his new Sony headphones, especially when watching movies. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Best headphones on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good headset for the price. Not too cheap not too expensive, the bluetooth world perfectly as well as the noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matthew, Awesome! We are glad to hear that you are happy with the noise canceling of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Long battery life . I recommend this to everyone .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bigdaddybutch,
      That's awesome! Your recommendation is highly appreciated and we are glad that you like our WH1000XM4 especially its long battery life. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    SOUND PERFECT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. Really serves the purpose. It is expensive in my opinion. If you really need it, it is worth buying it. Will recommend it to future buyers/users.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bhey, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Comfortable even for hours while gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lizzy,
      Awesome! It's nice to hear that our son is enjoying the comfortability of his Sony WH1000XM4. He enjoys playing his games with it for long period of time. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ive ever purchased. The sound quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gavin,

      Perfect! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best noise canceling headphones!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best noise canceling headphones I have ever owned!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Monstermom,
      Awesome! We're delighted to hear that you found the best noise canceling headphones that perfectly matches your needs and expectations. We always strive to deliver the best quality with our products. Thanks for purchasing our WH1000XM4 and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Quick Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are f@%k!ng amazing! I highly recommend this product. I was bummed that I had to take a break from 'em so they can charge. The Sony XM4 is (arguably) the ANC king (atm). Pick 'em up if you can.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MovieLord98, Awesome! We are glad to hear that you are happy with the headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME SOUND, however it is annoying if you lean to the right and the right ear side where you can tap for controls accidentaly touches you and youre in middle of a call and hangs up….

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi yeyomac, Awesome! We're glad that you are loving the sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS HEADPHONES, REALLY CONFORTABLE, If you dont what to get this is what you need...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NoemiR, wow! We're glad you love our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Great for noise canceling but a little heavy.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband as a gift and he really liked them, he loves the noise canceling function and the speaker to use when answering calls. The only thing he would change would be the weight, he says they feel a little heavy when he uses them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sandee,

      You made the right choice! We're glad that your husband likes the noise canceling and calling function of the headphones. Your review about the weight is also greatly appreciated.

      Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Great noise cancelling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using them for a week, and all I can say is that the sound quality is great and the noise canceling is the best (airpods pro are great but fall behind this headphones). The only con is that after some time they hurt the ears and cause sort of a headache. Check if they fit your ears, otherwise it could be a painful experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luigi87, we're glad that you like the sound quality and noise canceling function of the headphones. Make sure to adjust the headband of WH1000XM4 for superior comfort and fit.

      We appreciate your feedback. This will certainly help us improve the quality and performance of our products. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Love My Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the gold standard of noise cancelling headphones in the industry currently.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AliH, We are happy to hear that you love your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Really good headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have lasted me a long time. I still use them years later.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Noah,

      That's incredible to hear! We're so pleased your WH-1000XM4 headphones have provided you with such long-lasting enjoyment and excellent performance for years. We design our products for durability and lasting quality, and your feedback truly reinforces that commitment. Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Great Sound and Durable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones are worth the miney, i got them on sale so they were a steal, but if u have the opportunity to get the newer one do it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Akram! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My music is spot on and the outside noise is gone!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dirich, we're glad you like our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Amaizing Headphones!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the price, upgraded from the Beats Studio’s and these are way higher quality in product and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ST3RB3N, You've made an excellent choice! We're glad you're enjoying the overall quality and amazing sound of your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    XM4s are worth the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these for months now and they are amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EthanPerez, thank you so much for your fantastic review! We're very glad to hear that the Sony - WH1000XM4 headphones have been serving you well over the past few months. They're designed to deliver an exceptional listening experience with industry-leading noise cancellation, crystal-clear audio, and smart features like Adaptive Sound Control and Speak-to-Chat. We truly appreciate you being part of the Sony family! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony xm5000 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset. Pricey but you get exactly what you pay for!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielL,
      Great! Thanks for leaving your awesome feedback. We're glad that you are satisfied with the audio quality and performance of our WH1000XM4 as well as its amazing features. It's really worth every penny! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 daughters love the design and it's perfect it really works as expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Chris,
      Perfect! Thank you for your purchase and we're glad that your daughters are happy with the design and features of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If they haven't already, please tell them to check our Sony Headphones Connect app which will let them fine-tune their music to their liking! Thank you for choosing Sony! - Marco Sony_US