Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Buy theses!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, feels great on the ears and great build quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidR,
Thank you for the purchase! We're happy to hear that you like the build and sound quality of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Good for music bad for calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best for music and i feel little uncomfortable after wearing for an hour...!! Same feeling with bose.. overall i like sony’s sound quality and extra bass compared to fake sounding bose.. bose is better for calls.. sony needs to improve a lot in call quality... people hear external noise more when i’m in calls.!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crk86, we're glad you like the sound quality of our product. We're sorry to hear that you have issues with your SONY unit. You may adjust the slider on the headphones to achieve desirable comfort.
Check the audio settings of the Bluetooth device to make sure the sound is output from the headset during a call. Use the Bluetooth device to re-establish the connection. Select HFP or HSP for the profile. Depending on the surrounding environment, wind noise may increase when the Ambient Sound Mode is turned on. In that case, cancel the voice focus with the “Sony | Headphones Connect” app. If the wind noise is still significant, turn off the Ambient Sound Mode.
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Pricey but good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good head phones! My only hiccup is using my iPhone to download music. Other than that, it takes a few days to adjust to the settings. The headphones can listen up to around 24 hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zigster,
We're glad that you are enjoying the amazing features of the headphones like the battery life and user-friendly settings. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Excellent headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was totally happy with its sound quality and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Hamid,
Great! We are very excited to hear that you are well satisfied with the audio quality and noise canceling capability of your new WH1000XM4. Thank you for choosing Sony! - Marco
Great Noise-Cancelling Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a nee pair of noise-cancelling headphones and came across these in the store. Tested them in the store and was not disappointed when I got them home. Work great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeepGuy530, You've made an excellent choice! We're very happy to hear you're satisfied with the industry-leading noise cancelaiton feature of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
love love love
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the noise cancelling is amazing! i can barely hear people talking or the cars or anything. helps me stay in my own little word
I would recommend this to a friendBrand response from SonyListens
Posted .Hi linxxvi, Awesome! We are glad to hear that you are enjoying the noise canceling of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My cousin loves it. It works amazing, good design for noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThimannhiT, wow! Good to hear that your cousin loves our product! Thanks for choosing Sony! ~Earl
Nice sound but Bluetooth connectivity issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this during thanksgiving, assuming this was a good product. However this model has serious connectivity issues. It does not automatically connect to your paired Bluetooth device (at least my headphone) and you need to reset the headphone every time before connecting which is pain. Quite disappointed but I am sure Sony will fix it in future.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AshwiniM,
We're so sorry to hear you’re having such a frustrating experience with your WH-1000XM4s.
We definitely want to get this fixed for you so you can actually enjoy your music. Please try these steps to see if they clear up that connection glitch:
-Make sure to check the Sony | Sound Connect app for any available firmware updates.
-Go into your device’s Bluetooth settings and "Forget" the headphones. Then, do the same on any other devices they might be paired to.
-Try a initialization. Find detailed instructions here: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752746.html
If those steps don't stop the issue, please reach out to our Support Team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony and letting us know about this issue.
Warm regards,
Estefany
Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, you really cant hear other people when listening to music
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeoR,
That's great! We're glad to hear that you like the noise canceling of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Perfect gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is fantastic! Has a case and noise cancellation is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous, Great! We're delighted to hear that you like the noise canceling function and overall quality of your headphones. Thank you for choosing Sony. Erin
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. The noise cancelation is great for work and travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SimonD, nice! We're glad you like the noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Supreme headphones.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Kinda pricey but worth it. I just wait for it to go on sale at Best Buy and purchased it. It’s so good that I bought my wife one. Very comfortable as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benin,
We're thrilled to hear that you are enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Excellent Quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model of Sony headphones are excellent quality with great sound and precision. I definitely plan to buy more Sony products in the future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EXCELLENTE, Thank you for the wonderful feedback! Great to know you like the excellent quality and great sound of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have a Crisp sound and are also great noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NikkiN, We are happy that you like the sound quality and noise canceling feature of your new Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
Fast
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good christmas gift for my girlfriend she is going to love these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Isaiah,
Perfect gift for a perfect girlfriend! Your girlfriend will surely love this one! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Super nice!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice and comfortable headphones!! It's also compact and good for traveling or anywhere.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShanT,
That's great! We're happy to hear that you like the comfortable and compact design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend. Put them on, play some music, grab a book...everything else disappears and it’s just you and this story. Also, love listening to audiobooks with them. I literally use them daily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mary,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
I would buy again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I’ve ever bought. The noise cancellation is no joke I can’t hear anything when I have them on. I like the different colors that they come in. A little pricey but well made.
I would recommend this to a friendBetter than AirPod pro max
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones out there. I tried the AirPod pro max, but in my opinion, these sound better. The AirPods are more comfortable, but not another $200 better. If you’re looking at both brands, get these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TeeJay,
You made the right choice with these Sony Headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
Fathers Day Gift
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bough this for my husband for fathers day he loves it so much. The noise cancelling works fantastically.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brianna,
This is definitely a great father's day gift for your husband! We are glad he loves his new headphones. The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Kris