Customer Ratings & Reviews

These are great. The noise canceling is very good. My coysin was at my ear talking to me and i did not hear him. Sound is good. I got them on sale so the price was affirdable. The batter seems to ladt a long time. I have not had low battery once.

I got these at full price and then almost immediately after purchasing them, then went on sale. Dang it. Oh well, it's fine. These are my first decen pair of over the ear headphones. While I was looking at these, I was debating between the Bose 700's, Sony XM4's, and the Airpod Max's. I went and watched plenty of reviews to come to my decision: spoiler I got the XM4's. I decided on the XM4's due to (mainly) 2-3 things. -sound -price -Quality/extra bits (sorry poor wording) Most of the reviewers I watched compared the Sony's XM4s to the Bose 700's and to not only the reviewer, but to me, the Sony's sounded better than the Bose 700's. The Bose 700's MSRP price is $379.99 vs the Sony's XM4s MSRP price is $349.99, which yes doesn't seem as much in comparison. However, the XM4's sounded better and as the reviewer noted was more comfortable and had extra features than the 700's. Features that were better were: -sound quality (NOT in terms of the mic, the Boses honestly sounded better) -price (the Sony's went down to I think 299 on sale after I got them which was good) -had detachable cable -longer battery life -comfortability The 700's do actually have better mic quality for calls, however that wasn't a feature I was too interested in. The reasons I chose this over the Airpod Max's was essentially due to the cost of the Max's. In a way I just wished I saved up more for them, but I think buying the XM4's was still a good purchase nontheless. I do however, really dislike the noise bleed and the app for these headphones. It is very annoying and even the littlest thing could trigger the headphones to completely stop the music and stop the noise cancellation mode. I *think* these headphones have touch controls, but quite honestly, I don't know how to use them and I've given up. I tried the ear scanning that is available on the headphones which you use with the app, but it wouldn't work(?) Somebody might correct me on this, I'm not sure. I will add that the sound is good and works well. The bluetooth pairs fast and there is a voice to tell you when the battery goes low or needs to be charged. It does use USB type C so that is a definite plus. The sound does have a bit of a punch. It can get loud. Pretty bassy (which is not always a good thing), but I don't *feel* it muddys the sound. (I am no sound expert, this is just how I feel and experienced with these headphones.) I do think it can get to the point it can give you a headache and or make your ears tired and take them off. So please be warry of that. In summary, I think these ARE good headphones for a lot of people. The sound quality is good, the mics are maybe not as on par as the Bose 700's, but I think it's more than just acceptable. I think these are a good alternative to something like the 700's and Airpod Max's in terms of feature to price. Definitely good for on sale price if you can get them. I don't like the app and I don't really use it, however that's an individual thing whether they use it or not. I don't want to rate it as excellent, but I DO feel they are better than just good. so 4.5 stars.

Excellent headphones! Noise cancellation is great, I have been a Bose customer for a few years and enjoyed their QuietComfort headphones. The noise cancellation is honestly the same if not slightly better on these headphones! I love the design and finish of these ones, the case is very sturdy, and the touch controls are great once you get used to them. Hands down the feature that sold me is the ability to cup your hand over the right headphone and temporarily lower your music while turning on transparency/active listening mode so you can hear a quick announcement; I travel a lot so these will be great for my next flight! The battery also lasts super long; the only downside is that the app is a bit confusing/unintuitive but nothing you can't handle with a bit of investigation or a quick google search.

I adore these headphones. I live in a loud neighborhood where my neighbors play music throughout the day in the summer and, occasionally, during all hours of the night. These headphones silence the maddening crowd allowing concentration, relaxation, and sleep. Costly? Yes, but not as expensive as buying a new home. Sound quality is excellent too. My music plays flawlessly and I'm noticing a deeper range. I've paired these to my Android and MacBook without issue. Aesthetically speaking the color and look are beautiful. I love the midnight blue and the materials are well put together. These headphones are exceedingly comfortable too. I occasionally wear these to sleep and I feel fine. I've got a moderate size head and larger than normal ears. No matter. Sony crafted a great solution. Battery life is amazing. I could keep these on 24 hours and avoid all noise from my neighbors. Few things in life are worth the cost. These headphones exceed my expectations in every way. I can't imagine you will be disappointed... Thank you Sony!

Great headphones for my kid in college. Light weight, comfortable and good noise canceling.

Given the build issues of the newer models (failing hinges?) , this one exceeds expectations. Sounds great, with excellent noise cancellation battery life and a useful app with EQ. Comfortable with a great case! Excellent buy on sale!

They are nearly perfect headphones. Extremely lightweight and good build with quality material. Airpod max might be metal and feel sturdy but they are heavier and create neck strain. The only thing missing from these are replaceable ear pads like the airpods. Considering they wear a lot it would be nice to replace them after a couple of years. Also sell fabric ones because leather is great only for a while and they do make your ears sweat and damp. That is my only gripe, they sound great, amazing anc, very compact, software updates get rid of bugs, very comfy, and they are arguably the best headphones out there. Factor in the price and this has to be the most underrated deal rn

The Sony WH-1000XM4 in Midnight Blue offers stellar sound quality, class-leading noise cancellation, and impressive 30-hour battery life. Its comfortable fit makes it ideal for long use, while smart features like Speak-to-Chat and adaptive sound control add convenience. A premium choice for audiophiles and travelers, blending performance, style, and functionality.

These headphones are one of the— if not the most comfortable headphones i’ve ever worn. The cushion on the ears makes it feel as if you’re not even wearing them. The headphones do really well with noise cancellation, in fact, you can control its listening modes through the app that you download during set up. The battery life is amazing. I can go without charging these for multiple days sometimes, but it does depend on the listening mode and the length of use between usages. Using these headphones without break will get you about 7 hours of listening time WITH noise cancellation on. Overall, the purchase was highly worth it and I find myself using them quite often!

Muddy, dirty bass out of the box. Can be fixed by downloading the Sony Headphones app, going to equalizer and tuning Clear Bass up at least 1 or 2 notches. The other frequency bands can be tailored to your liking as well. For further tuning, I recommend the Wavelet app which has a Sony XM4 preset but also allows custom tuning for the lower Hz bands. Feature wise, these headphones are great. Love the multipoint connection between 2 sources. I switch between PC and phone seamlessly with almost no lag/sync issues. The ANC is fine, you won't be sealed off from the outside, it just reduces outside noise coming in by a bit. Coolest feature is cupping the right cup for Ambient Sound in case someone's trying to talk to you. Shows how noisy your environment can really be, too. The touch controls are kind of sensitive, raising audio oftentimes pauses a track. You can't customize the touch controls but they are standard, swipe up/down for volume, swipe left/right for next/previous and double tap to pause. Haven't tested microphone enough for quality, for some reason it actually doesn't pick up in Discord, Teams or my voice recorder app, probably only phone calls. The lightweight and compact form factor is a plus especially with the convenient carrying case. Personally, I think this a good buy at a sale price (got it for $278). Wireless headphones will always have compromises, at least in audio quality. These are by no means perfect but still quite good, after tweaking. My only regret is that I knew coming in that these don't support passive audio via USB-C, only charging, and I didn't think it'd be a big deal but, when using it on PC, it would be convenient to connect and charge and be able to listen simultaneously. Regardless, a 30+ hour battery life and 10 minute quick charge for 5 hours makes this a trivial matter. Overall, solid headphones, they sound great with songs with string instruments, electronic/synth, even rock/metal, some hip-hop/R&B songs have weird bass production and honestly, it's hit or miss, some sound better with the bass raised more but then the mids are muted. Like I said, compromises.

This product is great. The noise canceling is amazing. I would recommend to anyone that loves to feel comfort to there ears. They are very light and they do not feel tight on ears. They are very durable.

Comfortable and affordable headphones. They’re definitely wireless headphones I’d recommend and even got a friend to buy them and he also loves them I love that you can make a custom setting and adjust the sound of the headphones with the app as well. Love that they also come with a carrying case and accessories and if they’re dead you can resort to using them wired with the adapter it comes with and they’ll work without having to charge them and I don’t really see a lot of wireless headphones with this feature. It’s perfect for travel and easy to use and to connect and the battery life, short charge time, and the sound quality make it worth the price.

These headphones are excellent. They are very good with noise cancellation and the quality of music is amazing. You can also adjust the volume using swiping motions on the right ear muff. You can also pause/play music, as well as answering/hanging up the phone. I don't think headphones can get any better than this. Although I bought them when they were $348, and they are now on sale for $228, I do not regret the purchase. These are the most comfortable on the market and definitely top AirPods Max. Great to wear while working out, and fit snug, also adjustable for various sizes. Battery lasts me 2-3 days with 5+hours of use each day. Definitely would recommend to someone who has been conflicted with buying a pair of headphones! Have a great day:)!

Excellent sound quality. Comfortable over the ear. Long lasting battery with fast charging capabilities

I have never been able to wear noise-cancelling headphones with active noise cancellation (ANC) on without getting a headache until these. I tried the XM3s in store last year and got a headache just wearing them for a few minutes. I bought the XM4s assuming I would eventually return them because of side effects of ANC, but thought I would give them a try because of so many good reviews. I'm glad I did. When I first paired the headphones with my phone I put on some music, opened the tutorial in the app, and learned how to cycle through the noise-cancelling modes. I wanted to go right into ANC mode to see if it was indeed improved (as I'd seen in reviews) or if it would start bothering me right away. That's when I realized the headphones were already in ANC mode and that the side effects I experienced on other headphones (starts as a weird pressure, almost like your ears need to pop, and a temporary ringing, eventually leading to a headache) were not there. With the XM3s I noticed the pressure feeling immediately. With these it hasn't happened while using them for almost two weeks, with listening sessions of up to 45 minutes straight. I wanted to focus on ANC-induced headaches in this review because I know others suffer with the same issues from ANC headphones. If you have experienced similar side effects from other headphones I'd recommend giving these a try. Otherwise they are comfortable (I have a big head!), sound really good, are easy to use, have phenomenal battery life (I'm still on the initial charge), and a sturdy case that keeps them well protected. I highly recommend these headphones.

I got the Sony WH-1000XM4 on sale and couldn’t be happier! The noise-cancelling technology is impressive, the sound quality is excellent, and the comfort is top-notch. Definitely one of the best deals out there — amazing value for the price!

I got these for Christmas, yay me! I wanted some better noise canceling headphones and these were on sale, so I said YES. I chose the silver color, which is like a neutral gray color instead of black so I could see things on the headphones better. Almost all of my electronics are black and it's getting harder and harder for me to see the tiny details on them, so I chose the lighter color. I also like to be able to find them easily, and when everything is black, things get lost in the black hole. The headphones themselves are great. I read the instructions, but I also looked to videos online about how to use them more to their potential. I can't say I use all of the neat little tricks but I did learn a lot more about them. I love the flat oval zipped case these headphones are stored in. I am taking these on a trip next week and I'm sure they will pack nicely in my personal item bag. The case also has a strap if I want to clip it to my bag. Everything you need to operate these headphones comes in the case, the charging cord, airplane plug if it's compatible with the plane, and an aux cord if needed. The battery life is really great on these. I can listen to hours of music and podcasts while wearing these, plus they are comfortable on my ears and top of my head.

Trying to find the best headphones for you is hard. I ended up returning and here’s why. Sound Quality - 5 stars Loudness - 4 stars Build Quality - 5 Usability - 4 stars Comfort - 5 stars Compatibility - 2 stars Noise Canceling - 5 stars Noise Isolation - 3 stars The sound quality is great but I can’t help but wish they were louder with more punch. After trying the Sony WH-XB900N these weren’t that far off. The comfort, noise isolation, usability was about the same and I really didn’t feel a 200 difference in quality. The main reason for returning is for compatibility and usability . I am both an Apple and a Windows User. These headphones will not work in Gaming Apps for some odd reason. So compatibility wise for me at least they suck. Also I have to mention as an Apple user these headphones don’t automagically pair to all my devices. That didn’t make my decision necessarily but it a noteworthy mention. I didn’t mind having to pair them but when they started choosing when they were going to work well the price you pay for the headset doesn’t seem justified. The noise canceling was great but the isolation could be better as I could still hear the TV in another room and the vacuum cleaner running in another room. Albeit less then normal and at a tolerable level it was still distracting while working for home. Noise still bleeds in from heads which kinda make the noise canceling less effective. Usability wise I hate the touch controls. If I’m stretching, grabbing at some while laying down my arms some times would accidentally touch the heads which depending on where they touched changed the song and or adjusted volume I ended going with the Beats Solo Pros because they where just as good in the sound department and better than the XB900. Noise Canceling is slightly worse but not that far off and in some instances I feel it may win out cause the isolation may be better IMO. The headphones work with everything in Windows and as a plus I do not have to re-pair with my Apple devices. I would definitely recommend trying these but for me there a no go.

Great noise canceling and abilities with ambient noise. Comfortable and good battery life. Nice case and accessories too! Won’t connect to my Samsung tv. But tv is a little pesky.

1. Comfortable 2. NC is fantastical. I have a loud fan and someone who snores constantly. It's pin quiet when turned on, 3. Great sound. It's the bass most are looking for...pronounced and punchy. 4. Love dual pairing for cell phone calls while connected to the laptop. 5. Legit on battery claims. 6. Great quality presentation of product and case. 7. Simple to use. 8. Price but worth it. Watch for sales.