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Customer reviews

Rating 4.7 out of 5 stars with 12586 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 353 Showing 7,041-7,060 of 12,586 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy it already, you won’t be disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I got these over the competition. These are amazing. Awesome sound quality compared to other brands. The noise canceling is very nice as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeremy, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    XM4 Best Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best pair of headphones I have ever had, I used to have a pair of Beats Studios and those broke on me and were also pretty heavy. The XM4s have great functionality with their touch pads which make switching songs, and changing the volume feel effortless .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiltonJ,

      You made an excellent choice upgrading to the Sony WH1000XM4! We're glad that you like the touch controls of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Qaulity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones and the battery life is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelA,
      Awesome! We're happy that you like our Sony WH1000XM4 for having a good quality and long battery life. Enjoy and thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    enjoy the serenity

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Folds up nicely, super long battery life and comfortable and effective noise blocking

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JRod,

      That's great! We're glad to hear that you like the comfortable design, noise canceling and battery of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. I purchased for my nephew and he loves his headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HPPrinter,

      That's wonderful to hear! We are so glad that you chose the WH-1000XM4 headphones as a gift and that your nephew loves them. It’s great to know that our products are bringing joy to others. We designed them to deliver an exceptional listening experience, whether for music, movies, or gaming.

      Thanks for choosing Sony, have a marvelous day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy These!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever owned! Better than Beats!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JessicaM, we're glad you like our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones i ever use and i got one for my one of my siblings too they said the same thing i get it 5 stars

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thebestheadphonesever! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Get you a pair you won’t regret it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cost great product. Shut out the world with these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dud1,

      That is fantastic feedback! We're thrilled to hear that the Midnight Blue WH-1000XM4 headphones are providing great value and that the industry-leading noise cancellation is effectively shutting out the world for you. Enjoy your distraction-free listening!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Jerry L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's also some of the best headphones every high Fidelity. Very good noise confident.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryL, amazing! We're glad you like our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality and noise canceling so far. Tried apple and Bose ones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoaoV, Perfect! We're thrilled to hear you're enjoying the excellent sound quality and noise cancelation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headphones I've had

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comforting and I love listening to rock music with them!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JustinCredible,
      Great! It's nice to know that you are enjoying your rock music with our WH1000XM4. Listen for hours without hurting your head or ears, thanks to the comfortable design of our XM4. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got them a week ago, but they are working great so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jfeh,

      Thank you for sharing your experience! We're delighted to hear that you're loving your new Sony WH-1000XM4 headphones after the first week. We designed them to deliver an incredible audio experience and to be a reliable part of your daily routine. We hope you get countless hours of enjoyment out of them. Thanks again for choosing Sony.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, sound quality is awesome, noise cancellation is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Darc, we're glad you like the sound quality of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All I Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality on these headphones are super incredible. I just love the clarity in sound and how easy it is to travel with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheEagle, Awesome! We're glad you're enjoying the excellent sound quality, clarity, and portability of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Adding Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It is the best! I recommend everyone buy this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's perfect, AmsaleB! We're glad that you like your headphones and we appreciate your recommendation. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 3 out of 5 stars

    My Headset had a Dud Battery, Had to Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation definitely some of the best. I ended up returning as the battery could not hold a charge. Would recommend buying if you can get a good deal, like in the $150-200 price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaM,
      Thank you so much for sharing your review. We’re really glad to hear you enjoyed the noise cancellation on the WH1000XM4 and we appreciate your kind words.
      At the same time, we’re sorry to hear about the battery issue that made you return the headphones. Your feedback helps us get better and we hope you’ll consider Sony again in the future.

      We appreciate you giving Sony a chance with this product.
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very nice product with very high quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JuanmanelG,
      Your feedback is highly appreciated! We are delighted to hear that you are pleased with the overall quality of our XM4. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, great noise cancelation, and super easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bose,

      Perfect! We're glad that you are enjoying the sound quality, noise canceling feature, and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most amazing headphones i ever had, sounds amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carlos, nice! We're glad you are enjoying the sound quality of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get the best Noise canceling headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality headphones. I wanted the best and got it. This was on multiple sources the Top headphone around of its kind.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rainmaker, Thanks for leaving us such a great review on the WH-1000XM4! We are really delighted to hear you're satisfied with the excellent noise cancellation and incredible sound quality of your WH-1000XM4 Wireless Noise Cancelling Headphones. It sounds like we hit the mark with the WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for choosing Sony! -Jess Sony_US