Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound ,my daughter love them. Likes them better than the Beats.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sound,
That's awesome! We are truly happy that your daughter loves her Sony WH1000XM4 for its sound quality. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If she hasn't already, please tell her to check our Sony Headphones Connect app which will let her fine-tune her music to her liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony doesn’t disappoint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall happy with the purchase. Sound quality and aesthetic is one that sony doesn’t cheap out on. bit pricy for what you get but they are a pretty good pair of headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whomyyou, Thank you so much for the 5-star rating! Glad to hear that you are happy with the sound quality and overall performance of the WH-1000XM4 Headphones. If you have not already, you may download the Headphones Connect app to access our features which include the equalizer to fine-tune your listening experience.
Regards,
Carl
- Pros mentioned:Sound quality
Better Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, crisp sounds will buy again. Gym use. Easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JPSevilla, we're glad you like your purchase! Enjoy your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones and quality!! and easy to navigate with the app!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello stargaze,
Awesome! We are truly delighted that you are amazed with the audio quality of our WH1000XM4 and were able to utilized the Sony app to your desired preferences. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Best Headphones ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, beyond my expectations. I will buy another one
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TanNguyen,
That's great! We are delighted to hear that you are pleased with the sound quality and our WH1000XM4 exceeded your expectations. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Can't wait for your next awesome review. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect, great sound and controls only problem for me is how easily they fall off. Not super snug, I wouldn’t recommend for an active person, great for watching a movie.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SageM, We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
I wear a lot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product, which I wear a lot. I feel it is becoming one of my organs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lena,
Awesome! We're happy to hear that you love the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are excellent headphones I love them I highly recommend them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MiguelRodriguez,
Awesome! Thank you for your recommendation and we are very happy to hear your satisfaction on the performance of our WH1000XM4. You can now listen to your favorite music without any distractions. Enjoy! Thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
Worth a try!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds was great. My personal issue was how they looked when wearing. Kinda looked like big earmuffs. Other than that they're great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lili77,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality of the headphones. Your feedback about the design is greatly appreciated.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good for neurodivergent people with sensory issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound cancellation is great and helps a lot with my misophonia and sensory issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HassetA, we're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sony XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 very good for the gym the price may be high but you get everything you pay for
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyC, we're glad you like our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Bose better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice set of headphones i believe the bose ones to be better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelA,
We are glad to hear you find the WH-1000XM4 a nice set of headphones, and we recognize that the preference for our models versus Bose is highly subjective, particularly concerning comfort and the exact noise-canceling profile. While many users prefer the Sony sound quality and advanced features like LDAC support and Speak-to-Chat, the Bose models are often lauded for their lightweight comfort and effective cancellation of specific low frequencies. We encourage you to customize your sound signature using the EQ in the Sony | Headphones Connect app to maximize your enjoyment.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift for my partner. She loves them and uses them regularly to lock out the noise. I can't be more impressed with the cancelation and sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JOver, Awesome gift! Glad to hear that he is happy with the noise canceling and sound quality of the WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
- Pros mentioned:Sound quality
Great Product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Sony WH1000XM4. Great sound quality and noise canceling. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BusyPenguin, We are glad to hear that you are happy with your two WH-1000XM4s! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
goof buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.crisp and quality sound I use it everyday took a bit to get used to on my head all the time but still was amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ipadowner, Awesome! We are glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best all around headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best all around headphones you can buy. It plays good music, good sound for movies while watching via Bluetooth to smart tv and is good on airplanes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Junior,
Great! We're thrilled that you found the perfect headphones for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. I’ve had them for years and they still work great!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your kind words, NolaB!
It's a true pleasure to hear you consider the WH-1000XM4 amazing headphones. We are so glad to know that after years of use, they are still delivering the quality audio with LDAC and incredible Active Noise Cancelling you've come to expect. We hope your experience continues to be nothing but pleasant listening sessions.
If you ever need assistance, our support team is always happy to help with any questions you may have.
Thank you again for being part of the Sony family!
- Pros mentioned:Sound quality
Good Sometimes but not all the time.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had these headphones for a couple days with hours of listening but returned them. The noise canceling feature was amazing when it worked. My AC was almost completely silenced and noises while running errands were much quieter, making my audio content much more engrossing. If you’re a bass head, you will be underwhelmed but if you like a nice balance of highs, mids, and a decent amount of low frequencies, you’ll like these. Unfortunately the pair I bought started to develop a slight hissing noise. It sounded like wind in a microphone or the faint sound of a waterfall in the distance. The hissing sound would take me out of the experience of my music or podcast. Whenever there was a pause in a conversation or a fade out of music, I would start to notice the hiss. I thought switching between devices would be easy but it was cumbersome. Switching from an iPad to an iPhone took some effort, having to restart the app or switch off Bluetooth on one device. The app isn’t properly designed for the iPad either so you’ll either have thick black borders or a stretched UI meant for phones. I will reconsider purchasing these headphones again since I hear so much praise for Sony’s noise canceling tech but I will wait a few months. By then I hope manufacturing, software, and firmware is refined to avoid this problem. Best Buy has been great and I will continue shopping here for years.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TurtleScarf, we're glad that you like the noise canceling function of the headphones. It's unfortunate that you had to return these headphones because of the hissing sound. Resetting and initializing the headset might have resolved this issue. The multipoint function ( Connecting the headset to 2 devices simultaneously) must be turned on using the Sony Headphones Connect app.
We appreciate this honest review. Rest assured that this feedback would help us improve the quality and performance of our products. We hope you consider Sony in your future purchase.
~Ralph
- Pros mentioned:Sound quality
SO GOOD
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is impeccable and the noise cancelling is perfect!! I would recommend these for first time headphone users!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi seasontee,
Awesome! We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great product!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have quality sound look and feel great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Aidan, We are thrilled to know that you like the sound quality of your Sony wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent