Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Sony is the best!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best head phones period! Purchased xm 2, xm4 and xm5 love each one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chuck,
That's fantastic! We are very happy to know that you love the amazing performance of your WH-1000XM2, WH-1000XM4, and WH-1000XM5.
For the WH-1000XM4, intelligent and intuitive, these headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for trusting Sony!
- Romeo
Awesome Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great ! I have enjoyed them very much. To me they reproduce sounds more accurately. They also cancel noise very well. I have been a Sony fan for years!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lesd,
Great! We're glad that you like the sound quality of the headphones and have been a Sony fan for years. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Best headphones I’ve ever owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good noise cancellation. Easily connects to iPhone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DeanE,
Wow! We're glad that you like the noise canceling feature of our WH1000XM4 and how easy it is to connect to your iPhone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent pair of head sets. The sound is amazing, clear and very clean
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClaudiaN, great! We're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
Kids Happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. No Complaints. Kids were very happy. .
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SaraM,
Great! It's nice to know that your kids are enjoying their WH1000XM4 for having a comfortable fit when using. Thank you for choosing Sony! - Marco
Hey em quick!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good for studying and long trips! Also the ANC on these things are best out there!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JackP, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy to select this one after testing 5 other brands.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NadeemK,
Thank you for your purchase and we're glad that you made the right choice in getting our WH1000XM4 over other brands. Enjoy listening to your favorite music and thank you for choosing Sony! - Marco
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these as a gift for my partner. She loves them and uses them regularly to lock out the noise. I can't be more impressed with the cancelation and sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JOver, Awesome gift! Glad to hear that he is happy with the noise canceling and sound quality of the WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound and fit of these headphones. I use them when I am mowing the lawn and would recommend to anyone. Great gift idea.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones,
Thank you for the 5-star rating! We're glad you love the sound and fit of the headphones for your activity. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David
Best all around headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best all around headphones you can buy. It plays good music, good sound for movies while watching via Bluetooth to smart tv and is good on airplanes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Junior,
Great! We're thrilled that you found the perfect headphones for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony doesn’t disappoint
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall happy with the purchase. Sound quality and aesthetic is one that sony doesn’t cheap out on. bit pricy for what you get but they are a pretty good pair of headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whomyyou, Thank you so much for the 5-star rating! Glad to hear that you are happy with the sound quality and overall performance of the WH-1000XM4 Headphones. If you have not already, you may download the Headphones Connect app to access our features which include the equalizer to fine-tune your listening experience.
Regards,
Carl
Mind blown
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling. Stellar audio. Enough said. I will knock a point off for gesture controls. It needs to be better at detection. Hopefully a software update takes care of that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi brakehorse, we're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about the controls is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph
sony hp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are working great, sounds good quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyCamera,
Awesome! Glad to hear your enjoyable experience with the superb sound quality and overall performance of your WH1000XM4 headphones. Thanks for choosing Sony! - Kris
Sony HW1000XM4 headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound barrier from surroundings. Amazing sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OmarS,
Wow! Thank you for sharing your feedback and we are truly delighted to hear that you are pleased with the audio quality and noise canceling capability of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
I hear the difference
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality materials. Easy setup and use. Excellent sound. Superb noise reduction. My frequent uses include in-flight and video conferencing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charged,
Great! We're thrilled that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
What a game changer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding sound. You can really detatch from the rest of the world with these. Noise cancelling is legit!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IvanM, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Quite
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound, nice color,durable and to clean
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ArmeinD,
That's awesome! We're glad that you are satisfied with the sound quality, color, durability and overall quality of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase. Sound quality is super, noise cancelling is fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Konnie, Amazing! We are extremely pleased you are enjoying the superb sound quality and excellent noise cancellation of your WH-1000XM4. We're also glad that you are very satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Jess
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones. Crystal clear sound. Love this!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marty, You've made an excellent choice! Glad you're enjoying the crystal clear sound of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
Disappointed in how long they lasted
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing and it blocks out bass music better than putting in ear plugs. HOWEVER, after a little less than 2 years they started to develop feedback from somewhere. When I put them on the desk and pick them back up I get what sounds like feed back from a mic being too close to a speaker so it's very ear piercing. I've tried unplugging them and plugging back in but that didn't fix it. So I just have to wait till they stop which they eventually do but until recently they never did it. And for the price I paid I would expect them to last at least 5 years or more before having issues. So I will NOT buy them again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Pete, Thank you for the feedback on your experience with your WH1000XM4. While we're glad you like the amazing sound quality and industry leading noise cancellation. we regret to hear about the audio feedback issue that you're having. If the headset does not operate correctly, please initialize the headset. REF: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752746.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
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Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam