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Customer Ratings & Reviews

Your price for this item is $289.99
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 12471 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 365 Showing 7,281-7,300 of 12,471 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. The noise cancelation is great. I like the features and gestures on these. They charge fast and the app is easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 6ix5ive, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Thanks for sharing your review! Jay Sony_US

  • Rated 5 out of 5 stars

    Ms. C

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I purchased it for my son and couldn’t be happier. He likes it so much and I even recommend it to a friend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CassandreV, We're delighted to hear you and your son are loving them! It’s awesome that he’s enjoying the sound and comfort, and we really appreciate you recommending them to a friend. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones they are loud the noise canceling works well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErickG, we're glad you are enjoying our product! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Music to my ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grade sound also when charge long period of great sounds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JohnA,
      That's great! Hearing your satisfaction brings us joy! We're glad that you like the sound quality and battery life of your new Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Honey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Bought them for my grandsons for Christmas and they love them. They keep thanking me and telling me how much they love them, even better than their iPod pros.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Honey,

      We're thrilled that these headphones were a perfect gift for your grandsons. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    The BEST hands down. Especially for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright I have owned a lot of headphones and these by far are to most technically advanced and clearest/best sounding ANC over the ear headphones I have ever used.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheTURKS, Great! We're glad that you are enjoying the sound quality and noise canceling feature of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Very good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the quality and the way you wearing and carrier

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matiz1058, Thank you for this amazing review of your WH-1000XM4. We're glad you love the exceptional comfort, excellent sound quality, and lightweight design of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complains here.... excellent product... I am able to use it at the gym, airplane or in the train.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Place,

      Amazing! We're thrilled that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Wireless Noise-Canceling Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Bose pair but could not handle the bass, returned them for the Sony headphones and we have a winner. These are fantastic!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyHeadphones,

      Great! You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Got a second pair as a gift!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great. They are a little hard to get used to, but overall they are awesome. I got a pair for my boyfriend because he loved mine so much

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dakpope, Great! We're glad that you like the sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Best Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this, best Headphone ever I use in my life!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Soyo, Thanks for sharing your feedback. We are thrilled to hear that you love your new Sony wireless noise canceling headphones and they are the best headphones you ever use in your life. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the H.ear on 2 headphones before this and this headset blows those out of the water. The noise canceling is insane and the feature set is great. Definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AerialXpert,

      We're glad that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product highly recommended you wont regreat it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JhoyA,

      We're thrilled you find the WH-1000XM4 headphones an amazing product and highly recommend them. We're confident that anyone who tries them will agree with you! Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son...he said they are the best. Pair with ease. Great noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YentO,

      You made the right choice! We're glad that your son is enjoying the connectivity and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Nice headphones with one improvement needed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. One improvement would be to make the ear cups a little deeper. My left ear lobe just barely touches inside. I don’t have this problem with Bose headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nathan, Thank you for the 5-star rating! We have taken note of your feedback and we are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Family favorite!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones- showed them to my parents, who are both in their 60’s, and now they want a pair too! Excellent quality and premium sound - very happy i got them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Indykka, we're glad you and your family like our product. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I like the most about this product is the noise canceling feature I like the way that I can still talk to people and hear what’s going on without having to touch my headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cc99, Good to know that you are enjoying your WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. I used them everyday when I go to the gym or do homework

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YennyferR,
      That's good to hear! We're glad that you enjoy using your new Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones whether if it's a gym session or doing your homework. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Enjoy! - Marco Sony_US

  • Rated 5 out of 5 stars

    King of Wireless Noise Canceling Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard these were the king of wireless noise canceling headphones and I think they live up to that name. Cancels out a lot of noise and great improvements to the XM3's.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jeremyx,

      Great! We're glad that you are enjoying the upgrades we made on the WH1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item i really recommend this headphones thanks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HasanA,
      Great! Thank you for your recommendation and we're glad that you like your Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco Sony_US