Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as gift for my wife. She has loved every second she’s has worn these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cavin,
Very nice! We're glad to hear that your wife loves the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
The BEST
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are literally the best. 10 out of 10 recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kylie,
Wow! Thanks for your feedback and for your recommendation! We are truly happy that you like the performance of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Forever Customer Returns
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made sure to upgrade to the newest set, and wow! The noise cancellation and 360 Audio experience blows me out of the water! Love these headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CaptainInsaneO,
Awesome! We're glad to hear your satisfaction and enjoyable experience with your new headphones. Nice to hear you love the noise canceling features and 360 Audio of the unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.Looking forward to your continued support and thank you for trusting Sony! - Kris
- Pros mentioned:Sound quality
Great in sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Sony headset as I broke the XM3. It is good in sound quality but not that good in hardware, the earcup was broken after an year of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LakshmiA,
Thank you for the review and we're glad to hear that you like the sound quality of the headphones. We're sorry to hear what happened with the earcup of your headphones. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Sound quality
Very good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is so good, it makes me wanna headbang so hard but cant because the headset is gonna go flying. Thats the only negative side.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paupau,
We're glad that you like the sound quality of the headphones. Your feedback about the fit is greatly appreciated. Make sure to adjust the headband of the headphones for optimum fit and comfort.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony does it again!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best noise-cancelling headphones out there! Definitely worth the buy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnB, we're glad you like our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Awesome sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a birthday gift and wow the sound is fantastic!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MomOfFive,
Great! This is definitely a good birthday gift! We're glad that you are pleased with the sound quality of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Perfect when flying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift for a friend. User travels often so this headset with the noise-cancelling feature worked perfectly on the plane.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leslie,
You made the right choice! We're glad that your friend is enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great for noise cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great and the noise cancelling is exactly what I needed. My only issue is that they do hurt my ears after a couple hours. Also, I wish that instead of tapping the sides to change the settings, it was a button because it's easy to accidentally change settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Saturn1998, Thank you so much for the 4-star rating! We are so glad to hear that you are happy with the noise cancelling and overall performance of the headphones! You may be experiencing a symptom called listener fatigue. That is where your eardrums work hard to manage the volume that flows through your ear canal. The louder the volume, the bigger the strain on your eardrums, which then causes the feeling of fatigue.Try lowering the volume or take a break from wearing them for a while. Thank you so much for choosing Sony! -Carl
Increible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Asombrosos increíbles me encantan súper recomendado
I would recommend this to a friendBrand response from SonyListens
Posted .Hola VeronicaG,
Gracias por darnos esta increible calificacion de 5 estrellas.
Estamos mas que felices de saber que estas disfrutando tus audifonos WH1000XM4, y agredecemos que super recomiendes ese producto—esta es justo la experience que esperamos para nuestros compradores!
Gracias por elegir Sony!
Saludos,
Jenn | Sony North America.
- Pros mentioned:Comfort
Five Star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I wanted. Still learning to navigate, but Comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Good day, LynnL!
That's awesome! We're truly happy that you found the right headphone for you. We're delighted to hear that you like your new Sony WH1000XM4 and it's comfortable to use. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Theyre really comfy and good noice canceling and good sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nando,
Perfect! It's nice to hear that you are pleased with the audio quality, comfortability and noise canceling capability of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Best wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless headphones I have owned hands down. The sound quality is amazing. The app is kinda annoying. The connecting two devices is convenient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matthew,
We're glad that you like the sound quality and multipoint function of the headphones. Your feedback about the app is greatly appreciated. We hope you continue to enjoy these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Thank you Sony !
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First noise cancelling headphones I bought I wa amazed and I’m sure most out there will too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, We're glad that you are happy with your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancellation1, exceptional sound quality, and smart listening that adjusts to your behaviour and your location. Thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase. Sound quality is super, noise cancelling is fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Konnie, Amazing! We are extremely pleased you are enjoying the superb sound quality and excellent noise cancellation of your WH-1000XM4. We're also glad that you are very satisfied with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Gary
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality sound. Noise canceling addition is awesome. Think the battery life could be longer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyEarphones, We are happy that you like the sound quality and noise canceling feature of your Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Vincent
- Pros mentioned:Sound quality
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones , work good , sound good , and are easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jorden,
Awesome! Thanks for your purchase and we're very happy that you are pleased with the sound quality, performance of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
good noise cancelling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought 2, one for me and one for my brother. i dont use noise cancelling so im not sure but my brother loves the noise cancelling for studying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi grace, Wow! We're very pleased to hear that you and your brother are enjoying the industry-leading noise canceling feature of the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
husband loves
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got these for my husband and he loves them! high quality sound and freedom of movement - no hearing the cord bang against things. let's him work in peace and zone out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cami367,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
pretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s aight, I use it. It’s pretty good for me but like what else can I say? Something.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Ryan,
Thank you for choosing Sony!
We're excited to hear that your WH1000XM4 headphones have been serving you well and that you’re enjoying their performance in your daily use. Your straightforward feedback is appreciated, and it’s great to know the headphones are a good match for your preferences. Thank you for sharing your experience with us.
Best regards,
-Fred