Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Top knoch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality! The noice cancelation on point
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShawnP,
That's awesome! We are very happy that you are pleased with the audio quality and noise canceling feature of our Sony WH1000XM. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco
Good battery life and easy connectivity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and long lasting battery life. No ear pain even after using for couple of hours continuously
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Vara1989! We're glad you are enjoying your new Sony headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Great sound quality with ease of pairing.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy to pair. The only downside would be the choice of materials as it is feels very light and fragile. The padding on the ear cups are comfy but I feel that they are difficult to keep clean without wearing the material out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hwangatron3000,
We're glad that you like the sound quality of headphones and had an easy time pairing them with your source device. Your feedback about the design and hardware is greatly appreciated. We hope you continue to enjoy these amazing headphones.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
One of the best wireless headphones used.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best wireless headphones used. They provide a good level of noise-cancellation, making them a great choice for commuting and studying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Linda, That's great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
FANTASTIC!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best, do not go to Bose, do not get the M3's, get these, they are significantly improved, particularly within the noise cancellation department.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaestroOrange, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
The best of the best from Sony
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time using them they are great but when you play with the Equalizer they are amazing! The Noise-Canceling is god tier!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kevin,
Amazing! We're thrilled that you are enjoying the sound quality, equalizer, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Good Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones. Noise cancelling isn't perfect, but decent enough
I would recommend this to a friendBrand response from SonyListens
Posted .Hello jmk1,
Thank you so much for your feedback! We're glad to hear that you find the WH1000XM4 headphones to be good. We value your comments regarding the effectiveness of the noise cancellation feature.
To ensure you get the best performance, we recommend adjusting the settings in the "Sony | Headphones Connect" app. For an optimal experience, please set the [Ambient Sound Control] to [Noise Canceling] mode. Keep in mind that if you have Adaptive Sound Control enabled, it could impact the noise-canceling effectiveness, so you may want to consider modifying that setting as well.
For detailed instructions, please refer to the following link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html.
Thank you for choosing Sony!
Best regards,
-Fred
Great, actually outstanding.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, probably the best for the money. Adjust EQ for best sound, lifeless without doing. Once dialed in, superb. Speak to chat feature rocks..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Consumer, thank you so much for the 5-stars rating! We are really thrilled to hear you are happy and satisfied with the outstanding sound quality and amazing features of our WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
meh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good and nice. fantastic!!! amazing! love! awesome BatChest!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mxnl,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphone i loved ... i love shopping at best buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ValerieM,
We're thrilled to hear that you're loving your WH-1000XM4 headphones and had a great shopping experience at Best Buy. We’re always happy to know our products make a difference for our customers. Enjoy your music, and thank you for choosing Sony!
Best regards,
-Fred
Comfortable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great comfort! I can go hours on end without feeling discomfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fausto, That's great! We're thrilled to hear you like the comfortable fit of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Best in the business
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are active noise cancellation kings. You cannot get anything better than this. The companion application is very intuitive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sanket,Glad to hear that you are enjoying your new WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Very Happy with my Sony WH-1000XM4 Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing, and the features are excellent and very useful especially in this price range. This is a very high quality audio product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andy, Glad to hear that you are happy with the sound quality and features of your new WH-1000XM4 headphones! If you have not already, you may download the Headphones Connect app to access our features which include the equalizer to fine-tune your listening experience.
Regards,
Carl
Massive head pain, otherwise ok
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a Beats Solo Pro, these were a massive disappointment. It hurt the top of my head after 1 hour and gave me a headache from it. The noise cancelling is better by a small amount, and the sound quality was decent after some EQ’ing (out of the box is way too bassy and muddy). Even after EQ was not much better than the Pro as is. The ear pads are fairly comfy, and the technical upgrades are admirable, but for me the lack of comfort was horrible. Tried a couple more sessions but returned after 1 day. I’ll either wait for the Bose 700 to go on sale or try out the AirPods Studio when they come out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, good to know that you like the upgrades we made particularly the noise canceling function of the headphones. It's unfortunate that you had to return it because of the fit and comfort. Sony takes all feedback seriously. Rest assured that this will help us improve the quality and performance of our products. Thanks for sharing your review and we hope you consider Sony in your future purchase. ~Ralph
Great headphones for travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling works very well and the sound quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GG1120, Perfect! We're very happy to hear you like the amazing noise cancellation and sound quality of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Phenomenal AirPods Max alternative.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly premium sound. A good alternative to Apple AirPods max, wonderful, build quality and sound. 
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamC, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling, amazing sound quality i use it every day for the gym!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RachadaS,
Perfect! We're glad that you are enjoying the noise canceling function and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to replace my headphones. After researching, these Sony’s had excellent reviews. They sound great and do a wonderful job with noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bertysqueen1,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Need to buy!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones!!! I have the XM5 as well and still prefer the XM4 the sound, the microphone are the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason,
Great! We're glad that you like the sound quality and mic function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Must Have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not an audiophile but I enjoy good sound, I do have around 15 Headphones and IEMs, the XM3 did not make the cut, but these definitely do. They are a must have.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shinraorg, good to know that you like the amazing sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. You can use the equalizer of the Sony Headphones Connect app to adjust the sound quality to tailor-fit your needs. Thanks for choosing Sony. ~Ralph