Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best over the ear noise canceling headphones period. Purchased Bose and HBO and these Sony’s could not compare.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dag222,
You may the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent noise cancelling, which is why we purchased. sound quality not as good as my sennheiser, but still very good. wireless is a big plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi maynard99, You've made an excellent choice! Good to hear you're enjoying the industry-leading noise cancelation, sound quality, and wireless feature of your new WH1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, are these headphones cool! The noise cancelling features are amazing and the sound is exceptional! I highly recommend these headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rinku, Great! Good to know you're enjoying the industry-leading noise canceling feature and exceptional sound quality of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Good sound, annoying headband noise.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like the Sony WH-1000XM4 headphones. I used them daily for a week and here's my take: The sound profile is bass heavy, but this can be adjusted and they sound great. The left ear cup makes a physical cracking noise, probably caused by the movement of the ear cup against the headband. This noise is generated by the slighest head movement. They have a touch interface on the right ear cup that works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechBoy, Thank you for the feedback on your experience with your WH1000XM4. While we're glad you like the touch panel sensor function and sound quality especially when adjusted using built-in EQ of the Sony headphones Connect app, we regret to hear about the crackling noises from the unit. If you hear buzzing, popping, crackling, or vibration noises from your Bluetooth® headphones that sound different than the more common static or distortion sounds caused by environmental interference issues, please contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/service?language=en_US for further assistance.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them I use them when I travel only hear the music not the planes noise
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mikey, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
As usual, Sony blow my mind!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good on every check mark! What is good ? Everything about it. What is bad ? Nothing so far. I will love to see cushions pads for a replacement on Best Buy also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HonestlyReviewer, Good to know that you are enjoying your WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. The cushion pads are replaceable. Should you need assistance in getting the cushion pad, please email us at [email protected].
Thanks for choosing Sony. Erin
Best headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever made, besides my Bose Q35...these headset are lite weight, easy to use..and definitely made for long term daily use...highly recommend.
I would recommend this to a friendAmazing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and amazing noise cancellation. I would recommend these to everyone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Killpulp10, Awesome! We're thrilled to hear you like the great sound quality and noise cancellation of your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam
Awesome Audio
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are TRUE noise-cancelling headphones and very easy toggle back and forth between settings. The sound quality is superb and the phone app is uncomplicated.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Seii, Great! We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Super Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing pair of headphones, super clean, crisp bass
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, great! We're glad you like our industry-leading noise canceling headphones! ~Earl
PhiSon
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions with the product are lacking severely. Once I figured out how the thing works, it is a great product with great features and terrific sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PROO,
Good to know that you are now able to enjoy the amazing features of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
You can refer to our support website for additional resources regarding the headphones:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/manuals
~Ralph
New earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves it! He used it on our trip to Las Vegas and he said the sound was clear. He especially liked the blue color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TVforPearlCity,
Great! We're glad that your husband likes the design and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Super Comfy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product. stills very comfy on the ears which has been a "paint" point with bose (pun intended). i can use this for hours long without any issues!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jakenj,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
All that I hoped they would be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend these headphones, great sound and great noise cancelling....almost too good, didn’t hear my husband calling my name from 2 feet away!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AMFi, We are glad that you are happy with your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Vincent
Yay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product that matches the description!!! Works well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsabelF, we're glad you like your new headphones! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
Definitely recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation, very happy with my headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allan,
That's great! We're glad to hear that you like the noise canceling of the headphones and happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Sony the best
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, I love them, they have great sound both hi and low
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Square,
We appreciate the 5-star rating and we're glad to hear that you love the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Wonderful noise canceling ability to block everything so I can concentrate and focus without having to listen to music!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Randy, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
If you are hesitant buy them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bang for your buck! classic headphones that will be dependable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndreaR,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Quality Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for my 16 year old son and he loves them. They’re very high quality and the noise cancellation is amazing. He’s very pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TexasMom,
We're thrilled that your son is enjoying these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph