Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Simply good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Headphones yet again from Sony. Used XM3 in the past. They listened to all the customer requests and delivered a quality product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThisGUY, Thank you for upgrading to your new WH1000XM4! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Good choice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I ever buy the noise cancellation is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZaikiB, we're glad you like our product! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
Sony XM4
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony XM4 is a Very Nice headset! noice cancelling is excellent!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barokbok69, Awesome! We are so glad to hear that you are enjoying the noise canceling of your new headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best purchase on Black Friday.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value on Black Friday sale, definitely worth the price. I like the color and its noise-canceling feature is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alan,
You made the right choice! We're glad that you like the design and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Soundless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for the wife so that she could work from home. She loves them and they do an excellent job at blocking out noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Koncepsis,
Great! We're glad that your wife is enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great... on sale
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't think they are worth it over the XM3's unless you find these on super sale. But price aside, they are amazing headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alexesosa,
You made the right choice with the WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Really good headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it, the sounds is great and quality is as expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielC, we're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY. ~Earl
sony xm4
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones would 100% recommend feel very premium
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexisR, Thank you for the 5-star rating! We're very happy to hear you appreciate the premium quality of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Better than airports max in all segments
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was confused about which headphones to choose between airport max and this Sony I don't regret my choice Sound is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raven1377,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Better than boss
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality headphones. Definitely a lot sleeker looking than my old Bose QC35s. I’d say the sound and noise canceling is quite a bit better as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi zacv20,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
Representative
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, but the headphones are a little big for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RubyS, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! Thank you so much for choosing Sony! -Carl
Work perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work really well. I put a brown noise on to block out loud neighbors and they work great!! Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sweetpea, We are so glad to hear that you are happy with your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Great gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heard good reviews and recommended by friend. Purchased for gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience, NRNR! It is most rewarding to hear that the great reviews and recommendations from a friend led you to choose the WH-1000XM4 as a gift.
We are so pleased to know that our products' reputation for quality and performance inspired your confidence. The WH-1000XM4, with its industry-leading noise canceling and premium sound, is a fantastic choice, and we hope the recipient of your thoughtful gift loves them as much as our customers do.
Thank you again for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Excellent Sony Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones. Sound is super rich and filters out all the outside noise around me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi edhennigan, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling works perfectly and the sound is AMAZING. I was between this and the AirPods Max and I’m so glad I went with these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DancingWithToads,
You made the right choice with the Sony WH1000XM4! We're glad that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Good but expensive
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit expensive but suprisingly good headphones. If you have the money, they're worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NotBad, Great! We're glad to hear you feel that the Sony WH1000XM4 is worth its price. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Great for music, terrible for phone calls
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was amazing. Loved the app and equalizer. Phone calls on the other hand were very opposite. Had so many problems with people hearing me clearly. Got a lot of echoing complaints and there’s this high crackling that comes every time you speak. I tried everything and it turns out it’s some kind of feature that’s not fixed yet that’s stems back to the m3’s. This was a deal breaker for me as I would like to at least have the option to talk on the phone with them. Phone calls were not acceptable and until they fix this, will stay at 3 stars.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Joss,
We're glad that you like the sound quality and the dedicated app support (Sony Headphones Connect app) of the headphones. It's unfortunate that the call quality is not living up to your expectations. Make sure to install the latest software version of the headphones (via the Sony app) for optimum performance.
Sony takes all feedback seriously. Rest assured that this will help us improve our products.
If you hear buzzing, popping, crackling, or vibration noises from your Bluetooth headphones that sound different than the more common static or distortion sounds caused by environmental interference issues, contact our product support team:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&cpint=spt-subfooter_contactsupport
~Ralph
Awesome headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very comfortable for long use and sound great. The battery life is excellent, and I highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fatkidd77, You've made an excellent choice! We're pleased to hear you like the comfortable fit to use for an extended period, great sound quality, and long-lasting battery life of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work really great and they are very comfortable. I would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AJay, we're glad you like the comfort of our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
Awesome
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphone are so good. Noise cancellation is perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wilda, we're glad you like the noise canceling feature of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl