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Customer Ratings & Reviews

Your price for this item is $289.99
The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 12477 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 412 Showing 8,221-8,240 of 12,477 reviews
  • Rated 5 out of 5 stars

    Good bass for a wireless headphone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it since I can adjust the audio settings using tge app. And Good bass for a wireless headphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jorge,

      Awesome! We're thrilled that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like them a lot. I don't think it is worths 300 dlls. However, is one of the best headphones I could have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi edyy,

      You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Sound quality is great, noise cancellation is AMAZING. I'd buy this again and again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Saif Great! We're pleased to hear that you like the sound quality and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for what the quality of the headphone definitely reccomend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Natebag96,

      You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    GREAT SOUND AND VALUE

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value by far. The materials aren't the best on the market but it's great. Sound quality is superb and second to none.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi realtonester,

      We're glad that your investment is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been a nice addition to my every day carry. They're comfy and the app that Sony created is easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi abranhtx Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just amazing! All the way around. I without a doubt wanted these since they hit shelves. Everything I’d hoped they would be!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian, We are happy to hear that. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for trusting Sony! -Vincent Sony_US

  • Rated 5 out of 5 stars

    Awesome headphone gave as a gift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend cannot emphasize how much He love the crispy audio quality and it’s like He’s at a concert.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason,

      Amazing! We're glad that your friend is enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones with great features and a smooth look. Never had a problem with these and don't plan to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MAGA,

      Great! We're glad that you like the design and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Sony headphone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for value, noise cancelling is exceptional

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, JaimeO! We're truly happy to learn that you're satisfied with the reasonable price and exceptional noise canceling feature of your WH-1000XM4. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    oooh, so silent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely banger headphones. 100% worth it. Can't hear the highway near my house now lol.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CaptainRache, That's awesome! We are glad that you like the noise canceling feature of your new Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a headphone stickler I went through AirPods Google buds, jay birds, etc I have only loved and settled on these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuygeek,

      You made the right choice with the Sony WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! They stay on and sound great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ValerieD, Awesome! We are so glad to hear that you are happy with the sound quality of your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best Headphones I've Ever Owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is astounding. Coupled with the drivers, that makes these the best headphones I've ever owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Siaki,

      Great! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my son he loves them. Uses in house and when traveling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Gaming, thank you for leaving this good review! We're glad to read your son enjoys the WH1000XM4 headphones and uses them everywhere. Thank you for choosing Sony. Regards. -Jenn Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife and she loves them. It was easy setup m, the noise cancellation is amazing, and the sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TCRC,

      We're thrilled that your wife is enjoying these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great sounding headphones. They really block out a lot of outside noise. Worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TL74,

      Awesome! We're happy you like the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy your headphones!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Noise canceling King

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling headphones I have owned bar none !!! Bought it at a discount during Christmas holidays so no complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coco,

      You made the right choice with the Sony Headphones! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. They server the purpose in the gym. The material works for now. However, this is the 2nd replacement pair of which has been a few years. The first pair the ear foam material began to peel away with everyday use. If anything this would be the only thing I'd say that could be improved.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShavaughnS,

      Awesome! We're really glad to hear you're happy and satisfied with the top-notch noise cancellation and superb sound quality of our WH-1000XM4! Your feedback regarding the earpads peeling is greatly appreciated. Skin moisture and sweat can lead to headphones pads peeling. Therefore, you should always wipe your ear pads after using them and always store your headphones in a case or protective bag when not in use. To avoid cracking or peeling of the earpads due to long term contact with bodily fluids e.g. sweat or oil, always clean them by wiping it with dry soft tools such as cotton swabs, balls, or pads. Avoid using any sharp or potentially damaging materials or tools.

      The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Love These

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the greatest thing I've ever splurged on for myself. The noise cancelling is superb, highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Addilynn, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US