Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Good bass for a wireless headphone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it since I can adjust the audio settings using tge app. And Good bass for a wireless headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jorge,
Awesome! We're thrilled that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves them! Wears them daily. It's nice for me and my wife because we don't have to listen to the same music he does and we don't have to hear him complain about what we listen to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PhillipH, Thanks for leaving us such a great review on the WH-1000XM4! We are really delighted to hear you're satisfied with your purchase and your son is enjoying everything about his new WH-1000XM4 Wireless Noise Cancelling Headphones. Thank you so much for choosing Sony! -Jess
Good headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling feature good for travel on a plane or travel in general
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ManuelB, thanks so much for the 5-star review! We couldn't be happier to hear the Sony - WH1000XM4 is the perfect travel companion for you. Whether you're flying or on the go, it's awesome to know the noise cancelling and overall performance are making your journeys more enjoyable. Thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Sound quality
Great head phones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These head phone are awesome! I would highly recommend these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SelenaG,
Perfect! We're glad that you are having a great time using these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones would recommend to anyone who likes music to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KhaliffB,
Thanks so much for sharing your feedback! We're delighted to hear you're enjoying your WH-1000XM4 headphones and that you would recommend them.
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Great headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I gifted them to my friend and she never takes them off.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your wonderful feedback on the WH-1000XM4, Nettorod! We are truly heartened to hear that you gifted them to your friend and that she loves them so much she "never takes them off."
We designed the WH-1000XM4 to be the perfect combination of industry-leading noise cancellation, exceptional sound quality, and all-day comfort, and it's rewarding to know that your friend is having such a great experience.
We appreciate you choosing Sony and for sharing this fantastic story!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Headphones great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The confort and quality is awesome also the sound is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RafaelS, We are glad that you like the quality of your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Must have audio device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, great quality sound. Worth it! Would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanP, Awesome! We're thrilled to hear you like the ease of use and great sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great oth-ANC Headphone
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Audiophile grade sound but a wonderful set all the same
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DylanD,
Thank you for the 5-star rating! We're glad to hear you like your Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for choosing Sony! - Kris
- Pros mentioned:Sound quality
Game Changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling and sound quality. When paired with a good music app, these are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NighNight, Thank you for choosing Sony! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
They are as good as they say
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best choice I have made in buying these Sony headphones. They are better than the leading or popular brands.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NM04, We're very grateful for this positive feedback! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
- Pros mentioned:Comfort
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these every day and there very comfortable to wear. Would definitely recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome offtheshelf! We're glad that you found the perfect headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Best Headphones I’ve Ever Used
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. They are perfect at doing everything I want headphones to do and the noise cancelation is actually amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eric,
You made the right choice! We're thrilled to hear you're enjoying the industry-leading noise canceling feature and great sound quality of the unit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound!! This is the second Pair of Sony headphones we’ve purchased.We Updated to a new pair. Will buy Sony brand again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TamR,
Great! Good to know that you've been enjoying our amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Trusted brand
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this purchase. I can really enjoy the music because he sounds are perfect!! Sony brand can be trusted!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cool,
Awesome! We appreciate your trust. Good to know that you're enjoying the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort
Great speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. They are so comfortable and can’t wait to wear them when travelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeatherN, Amazing! We're glad you love the comfortable fit of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Awesome headphone gave as a gift
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My friend cannot emphasize how much He love the crispy audio quality and it’s like He’s at a concert.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason,
Amazing! We're glad that your friend is enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony Headphones, good value and quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and great sound. I compared this to a similar priced Bose and saw good online reviews for the Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JBD1, we're glad you like the sound quality of our newest industry-leading noise canceling earbuds. Everything in the WF-1000XM4 headphones has been designed from the ground up. The new Integrated Processor V1 delivers unmatched performance while using even less power. Adding in drastically enhanced call and sound quality that reduces distortion and enables LDAC code processing and DSEE Extreme, IPX4 water resistance, and up to 24 hours of battery life with wireless charging, ergonomic surface design for a more stable fit, the WF-1000XM4 Truly Wireless Earbuds are unlike any other before them. Thank you for choosing SONY. ~Earl
- Pros mentioned:Battery life
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, battery life, just wish it did better switching between Apple devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evan, Thank you for the 5-star rating! We're very happy to hear you like the great built quality and long-lasting battery life of your Sony WH1000XM4. We appreciate your feedback about switching between apple devices. The WH1000XM4 has Multipoint Connection feature that allows you to easily switch between devices, however, it is not applicable to two apple devices. The multipoint feature is recommended to use the following devices:
• Walkman® player (or other music players) and a smartphone
• Two Android phones
• Android phone and an iPhone
• Phone and a computer
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever! Sound awesome especially with music. But they really do it all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mikelanjello, Awesome! We are so glad to hear that you are enjoying your hew WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl