Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
XM5
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones for noice cancelation and sound is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dream,
Perfect! We're glad that you are enjoying the noise canceling function and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
1st time use…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st time used on a plane…great noise cancellation with engine and crying kids…
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Washer, Great! We're very happy to hear you're enjoying the industry-leading noise canceling feature of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're good. However, I was a little disappointed in the features, quality, and comfort. The most annoying part with these is the touch controls. The touch controls are too frustrating to have use regularly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi theojacktar,
We appreciate your review of the headphones. It's unfortunate that you are not having the best experience with the touch controls. These links may help you improve your experience with the touch sensor:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00204192
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html
Hope this helps. Thanks for sharing your review and for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for my boyfriend and he loves them! Great sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabby,
You made the right choice! We're glad that your boyfriend is enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
These are steal
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Premium sound quality and fair price. If you can get them on sale, it will be your best purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alright, we're glad you like the sound quality of our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Great sound.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy setup. I think the tone is very well balanced.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MSchreiber,
Amazing! We're glad that you are enjoying the sound quality of the headphones. It's also great that you had an easy time setting it up. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Noise Cancellation headphones under $500 and it’s not close
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mf408, Great! We're thrilled to hear that you feel the Sony WH-1000XM4 is the best noise cancelling headphones in it’s price range.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Great headphones, but issues with bluetooth.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with bluetooth connection when connecting to 2 devices, even after changing setting to prioritize to stable connection (sony headphones app). Besides that, awesome sound signature and noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi higha,
We're glad that you like the sound quality and noise canceling function of the headphones. It's unfortunate that you're having connectivity issues. We would like to know more about your concern and help you out. Please send us an email at [email protected] with the following information:
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Additional Information regarding your experience with the WH1000XM4
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Ralph
Sony Social Support
Best Headphones on the market!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! These have crisp sound, amazing noise canceling, and an easy to use interface. I highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi musicjunkie,
You made the right choice with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Love my headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, works very well, cancels out outside noise. Love the folding for easy storage !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Connie! Great! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Great headphones!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THESE HEADPHONES. These are the best headphones that I have ever had and I really enjoy them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ccho, Wow! We're really happy to hear that you feel the WH-1000XM4 is the best sounding headphones that you've owned and you're enjoying all the improvements we made on these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Thank you for your purchase and for the 5-star rating! -Jess
Best headphones I've ever gotten
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Battery life is outstanding. 11/10 would recommend to a friend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bible, Thank you for the 5-star rating! Good to know you like the long-lasting battery and overall features of your new Sony WH1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Best Every Day Headphones for 2020
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best headphones I’ve ever used. If you researched this product and want it. Get it! Best class anc
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuyisdangerous,
Awesome! We're glad that you found the perfect headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great foldable headphones noise canceling wired or wireless even plane plugs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuyer1, Excellent choice! We are glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Daughter is enjoying her new toy, we definitely recommended it .
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Saraeli! We're glad that your daughter is enjoying the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
Great wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing headphones. expensive but worth it if you want quality, wireless, noise cancelling headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keith,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
head full of music
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replaced my original set that worked for six years.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BuckieB,
Thank you for sharing your experience with the WH1000XM4 headphones. It’s wonderful to hear that your original set provided six years of reliable performance! At Sony, we strive to deliver high-quality products that offer long-lasting durability and exceptional audio experience.
Thank you for choosing Sony!
Best regards,
-Fred
An upgrade from last model!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Improved sound quality and features compared to the M3 model. Love the dimmable sound feature when voices are registered
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amber,
Awesome! We're glad that you're enjoying the amazing features of the headphones particularly the sound quality and Speak-to-Chat function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Great
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome pair of rocking headphones good sound wuality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi best, Thank you for the amazing feedback! We're very happy to hear you're enjoying the great sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Audiophiles rejoice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I've ever tried. Bass and treble are clear and impactful. No regrets buying this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marloncon. Choosing these headphones will definitely be worth it! We're so happy you like the excellent sound quality especially the clear bass and treble. We're also thrilled to hear you feel the WH-1000XM4 is the best sounding headphones that you've owned. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for your purchase! -Jess