Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones are the best for the pricing, i bought them on sale. Great product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juicestick,
Thank you for your feedback! It’s awesome to hear you got the WH1000XM4 headphones on great price. We're glad that it meets your expectations. Thank you for choosing Sony! Enjoy! -Maria
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great would be better if I had an iPhone...........
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Akbar33,
Thanks for your review of the WH-1000XM4 headphones!
We're glad to hear you're enjoying them! To help you get the absolute best experience with your current smartphone, we highly recommend exploring the Sony | Headphones Connect app.
This app allows you to fully customize your sound and noise canceling features. You can: Adjust the Equalizer to tailor the sound to your preferences, enable DSEE Extreme for upscaling compressed digital music files and fine-tune Ambient Sound Control and other smart features.
We hope you continue to enjoy your new WH1000XM4, regardless of the device it's paired with!
Thanks for choosing Sony.
Sincerely,
Jenn.
Great Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound amazing. Best noise cancellation I’ve used in any headphone so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi potatobair, Awesome! We're glad to hear that you appreciate the sound and noise cancelation of the wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
Very good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using them for 3 months now. No issues. Great noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jake,
Awesome! We're glad that the headphones are performing well and you are enjoying the noise canceling function. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Beats Bose 700
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price $300 and great sound. I actually think they sound better than the bose 700 NC headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sjah,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
love them!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works amazing, very loud and the noise cancellation is crazy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great! We are glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
to much for what you get
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the money they aren't worth it I wish I could return them before was to late
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi tall,
Thank you for reaching out and sharing your feedback.
We're genuinely sorry to hear that you feel the WH-1000XM4 headphones haven't lived up to your expectations. We definitely want all our customers to be thrilled with their Sony products, and it's disappointing when we miss the mark.
If you're experiencing any specific technical issues with the headphones, we highly recommend you contact our dedicated Sony support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
We appreciate you giving Sony a chance with this product.
Sincerely,
Estefany
great earphones!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wait for them to be on sale , but they are a great pair of earphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diegowar, We are glad that you like your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling worked great on my 5 hour flight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi brucesh13, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Perfiect gift for a college student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit and excellent sound right out of the box. Exceptional noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Headphones,
We appreciate the 5-star rating and we are glad you like the fit and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely great headphone. The sound is so profound I rarely usecthe noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phreak,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my husband as a gift. He says they sound great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mimi007,
You made the right choice! We're glad that your husband is enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Daughter approved lol
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves this headset and she wears it everyday, everywhere!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelanieR, That’s awesome! We're so glad to hear your daughter loves her WH1000XM4 headphones. It’s always great when a product becomes a daily must-have! Thanks for sharing your experience and for choosing Sony! Happy listening! -Maria
Nice headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sounds and good size headphone, noise canceling is working.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lovehair,
Great! We're glad that you like the sound quality, size, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony head set
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headsets I’ve have noise canceling can’t hear anything outside and cool features too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MD02,
Great! We're glad that you like the noise canceling function of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great for everything except calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good: Great noise cancellation, Good audio quality Bad: call quality and transparency mode are not great at all. If you walk outside in wind, you can hear all the wind noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tech4U,
We're glad that you like the sound quality and noise canceling function of the headphones. It'unfortunate that you are not having a complete experience because of its call quality and ambient sound function. Your feedback is greatly appreciated. Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance.
Depending on the surrounding environment, wind noise may increase when the Ambient Sound Mode is turned on. In that case, cancel the voice focus with the “Sony | Headphones Connect” app. If the wind noise is still significant, turn off the Ambient Sound Mode.
For call quality, re-establish the connection between the headphones and your source device. Select HFP or HSP for the profile. You can also check the settings of the app that you are using for mic sensitivity if available.
Hope this improves your experience. Thanks for sharing your review and for choosing Sony!
-Ralph
Sony Headphones review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! The noise canceling feature is very worth the investment. Protect your ears!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi edmondrod, Great! We're glad that you like the noise canceling feature of your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Best Ever!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ANC headphones! Very happy with purchase. Used for plane ride worked great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zander,
Awesome! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are great. sounds is amazing and great for us at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Boyette,
Amazing! We're glad that sound quality and performance of the headphones are perfect for your workouts. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Perfect for music
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best choice to use for gaming but for music they are flawless. All in all amazing headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyler,
We're glad that you like using these headphones for your music. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about using it for games is greatly appreciated. Thanks for sharing your review and for choosing Sony.
~Ralph