Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Probably my favorite headphones ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned many expensive brands of headphones but these may be my favorite. Easy to pair with my devices, comfortable to wear and very effective in their noise cancellation capacity. They hold a charge beautifully, too. Glad I spent the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NotTechnicallySavvy,
That's amazing! We're glad to hear your appreciation of our XM4. It's nice to know that you like the comfort, connectivity, long battery life and noise canceling feature of our XM4. Definitely worth every penny. Thank you for choosing Sony! - Marco
Vary good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are a vary good par of headsets and are vary comfortable to wear for a long period of time. The build quality is great and the touch input works well. I would recommend getting these if they fit your budget.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joshua123, that's great! We are glad that you like the comfort, build quality, and touch controls. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Best noise cancellation and battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is incredible. Superior to any earbud style headphones with noise canceling, including my AirPod pros which I was using previously. The battery lasts all day which is important to me since I use them for pc gaming and watching videos for long periods. They are very comfortable and surprisingly light on your head. Yes, they are pricey, and I was hesitant to buy until I saw they were on sale. But now that I’ve been using them regularly I can be confident in purchasing future models at full price if need be.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rrmm, Great! We're pleased to hear that you like the noise canceling feature, battery life, and comfort. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love thesd headphones. They cancel out chatterbox coworkers. The sound is great and they feel comfy on the ears. I would buy again. Battery charge is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi akfireflower, We're delighted to hear that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Very good ANC headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was on the fence about spending a lot on a pair of headphones, but I have to say I continue to be more and more impressed by these headphones. The noise cancelling is outstanding, they are very comfortable, and the sound great. I really like the bass response. It’s strong without being muddy or overwhelming the rest of the music. It’s also great that they have several eq modes to help find a sound that suits you. Finally, the ability to connect to two Bluetooth devices is very helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, You've made an excellent choice! We're glad you like the excellent noise canceling feature, comfortable fit, great sound quality, bass response, multiple sound mode options, and multipoint connection feature of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Expensive for its generation. Good nonetheless.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are good everyday headphones but their price is not appropriate considering they are 2 generations behind. They are good at being convenience headphones - good battery life, weight, durable, ANC, connection chaining. They aren't the best sounding headphones in this price bracket if thats what you want
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abhinav, thank you for taking the time to share your detailed feedback on the WH-1000XM4. We're glad to hear you've found value in their convenience features such as battery life, lightweight design, durability, ANC (Active Noise Cancellation), and connectivity options. Creating an enjoyable and reliable everyday listening experience is a key priority for us.
We understand concerns about pricing and product generation. Our aim with the WH-1000XM4 is to offer a balanced package of performance, comfort, and advanced features trusted by many users for daily use—even as newer models become available. Many customers continue to select this model for its dependable combination of noise cancelling, battery life, and portability.
We appreciate your comments about sound quality in this price bracket; feedback like yours helps us refine and advance our products to meet the varied preferences of listeners.
Thank you again for choosing Sony and for providing useful insights for the community.
Best regards,
Gus
Sony Social Media Team
Crystal Clear Bass and Vocals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones, when it comes to comfort, battery life and sound quality they are amazing. Out of the box they come with great sound but tweaking it in the sound options of their app make them so much better depending on your taste. If you want headphones with amazing noise cancellation, sound and battery life. These are the perfect choice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose, Thank you for the amazing review! We're glad you love the comfortable fit, long-lasting battery life, excellent sound quality, and industry-leading noise canceling feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
The perfect headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for headphones that were comfortable and excellent quality. I found them. I love being on a plane and putting them on and all the noise just goes away. The sound quality is outstanding and they are very comfortable on my head and ears. It comes in a cute case with accessories for use on a plane. I have used them many times already and have not been disappointed. The battery life is fantastic and charges extremely quick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaunaW, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Definitely would recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing and they are super comfortable. The touch on the side of the headphones takes some getting use to but once you get the hang of it, it fine!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NatalieS,
Thank you so much for the five-star review! We're honored to hear you're loving the amazing sound quality and comfort of your Sony WH-1000XM4 headphones.
We also appreciate your feedback on the touch controls. It's true that the touch panel takes a little practice, but as you've found, it becomes second nature once you get the hang of it. It's great to hear you're now navigating your music with ease. We truly value your recommendation and hope you continue to enjoy your listening experience!
Thank you for choosing Sony!
Regards,
Dominick
Use them on the daily.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're seriously comfy, like a warm hug for your ears. And the sound quality? It's like rediscovering your favorite songs all over again. Plus, the noise-canceling feature is a lifesaver in busy environments. Oh, and the battery life? Impressive, to say the least. These headphones have definitely made my daily routine a lot more enjoyable.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, JonathanT! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
A Great Investment.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned Bose and Beats. Bose are good headphones but uncomfortable on the ears due to me wearing earrings. Both of my beats broke after about 7 to 8 months of daily use. Very poor battery life also. Bought these and have enjoyed them more than all other listening devices. The app is a plus too. They fold up nice and compact. Battery life over an 8 hour work day. Comfortable and very happy. A great investment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Oxford, You've made an excellent choice! We're glad you're enjoying the compact design, Sony Headphones Connect app, long-lasting battery, and comfortable fit of your new Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are very comfortable. They are great at noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CCDC,
We are thrilled to hear that you are enjoying the WH-1000XM4 headphones! It is also great to know you find them very comfortable for extended listening sessions, and we're especially pleased that you think the noise cancelling performance is fantastic.
Thank you for the five-star review and for trusting Sony!
Regards,
Dominick
Sony stays top of class with these wireless noise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought these after using the second generation version from 2017 with no issues. I didn't need to upgrade them as they were still in good shape but I passed them on to my son and got these for myself. Though my original pair were fine the upgrades on these have really improved and built on the foundation of previous gens to keep Sony top of class in noise canceling, feel and build quality. That's not to mention their rich sound. They are perfect to use in the gym and I don't have to worry about charging them every day because they have such a long battery life. I'll be enjoying these for as long or longer than my last pair from 2017!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonnybt22, this is great! We're delighted to hear that you're enjoying the sound, noise canceling, and build. Thank you for choosing Sony. Erin
Great headphones
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the gym or for everyday use. The noise cancellation on these headphones are amazing, the sound quality is great. Compared to other headphones, they’re lightweight and feel comfortable when wearing them. If you use the Tidal app the 360 spatial audio sounds amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Melodic,
Wow! Thank you for the 5-star rating. We're glad that you are very pleased with the audio quality, noise canceling feature, lightweight design and comfortability of our Sony WH1000XM4. It's nice to hear that you were able to use it everyday or for your gym sessions with no problem. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Amazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Battery life is excellent. Light weight. Great looking. Noise canceling is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reggie, Awesome! We're glad that you like the sound quality, battery life, light weight design, and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Sony wh1000xm4
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the best headphones I’ve owned. I am very sensitive to noise specially when studying, and these are perfect for canceling it. They are very comfortable, too. Battery lasts all day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi collegestudent02,
Awesome! Glad to hear you found the perfect headphones that matches your needs and expectations. Nice to know that you are enjoying the great sound, noise cancellation, and long battery life of the WH1000XM4. Thanks for choosing Sony! - Kris
Best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and noise cancellation is fantastic. The battery last too long. I have other headphones but this one is best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff!
It brings us great satisfaction to hear such positive feedback about your WH-1000XM4 headphones. We're happy to know you find the sound and noise cancellation fantastic and that the battery life is a big plus for you.
This model is designed with our powerful HD Noise Cancelling Processor to deliver a truly quiet and immersive sound experience.
We appreciate you choosing Sony!
Best regards,
Estefany
Last and Best Headphone Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.True sound at its' best ALL of the time! They also cancel sound completely when you want no sound at all. They are lightweight and comfortable you will fall asleep with them on & its ok superb design allows for it. These are it for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TammyR,
Thank you for your purchase and we are truly happy that you are pleased with the audio quality, noise canceling capability, lightweight design and comfortability of our XM4. Thank you for choosing Sony! - Marco
They’re v Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s everything I needed and more. I’m impressed with the quality of these headphones. First off, sounds great. I listen to different genres of music; I cannot describe in with my limited vocabulary how amazing my music sounds. It’s like I can hear everything the producer added- like I can finally hear the backing vocals for “Why Not?” by LOONA. I’m so amazed at the attention to detail, but don’t be mistaken!!! THE BASE!!! HOLY SHI- THE BASE IS ALSO AMAZING. Anyways sounds great. Second, I never truly knew the blessings of having noise canceling headphones. I’ve always had to turn up the volume on my regular earphones bc everything else outside of earphones was so loud. So I don’t ever need to go past the middle of the volume controls to be able to hear my music or podcasts. It’s intuitive, easy to start up and use. It has special controls on the headphones itself; so I when I’m working on my projects I don’t have to look away and use my phone to change the song or podcast episodes. The only thing I do wish Sony would do is make these headphones resistant to water/water damage of any kind (sweat, splashed water, idk what else). There’s also the Voice-to-speak; I sometimes hum to the songs I’m listening to so the headphones will automatically stop whatever I’m listening to. I don’t really use this feature so I just turned it off; but it’s cool. Anyways great pair of headphones; more grey than I thought they’d be. best purchase I’ve prob ever made. 10/10 STAN LOONA
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yeye, Perfect! Thank you for taking the time to write such an in-depth review of your experience with your WH-1000XM4 Wireless Noise Canceling Headphones! We are extremely pleased it suits your needs and expectations! You definitely made the right choice! We're also thrilled to hear you love the exceptional noise cancelling, sound quality, and overall features of your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess
Excellent all around headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones that provide all day comfort. Noise cancelling was weird to get used to at first, but now I quite enjoy it. Sound quality is great for the price point. These do last my whole 8-10 hr work day building race engines with charging boosts during my breaks and lunch time. Finish on the plastics do not like solvents like brake cleaner or acetone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeanC, Amazing! We're very happy to hear you're enjoying the all-day comfort, excellent noise cancellation, great sound quality, and long-lasting battery life of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam