Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I made so far. I really love the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Suirsouwth, we're glad you love our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Best Head phones I have owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these head phones. They don't hurt my ears and the noise cancelling is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi paradiddle87, We're glad to hear that you the WH-1000XM4 Wireless Noise-Canceling Headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
Perfect for music and studying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Was able to study well even surrounded by a lot of noise in a busy street. The music quality is unbelievable and it’s very fun to listen to music
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abhi,
That's great! We're glad to hear that you like the sound quality of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Best headphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphone ever with amazing noice cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harqool,
Perfect! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really lived the sound quality and the noise canceling also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Awesome! We are really thrilled to hear you are happy and satisfied with the exceptional sound quality and amazing noise canceling function of your WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for 5-stars review and for choosing Sony!
- Romeo
Quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, price little high but it worth it. Love the noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mara, Great! We're glad that you like the noise canceling feature of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great purchase
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with the best audio quality built with different settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshimP, Thank you for the positive review! We're glad you like audio customization and excellent sound quality of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
buy them.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the hype lived up to the expectation!! very classic look!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nohemi! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
SONY WH-1000XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THESE ARE THE BEST NOISE CANCELLING WIRELESS HEADPHONES I'VE EVER HAD. GREAT FIDELITY.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SKAGWAY, Awesome! We're thrilled to hear that you feel the WH-1000XM4 is the best noise canceling headphones you've owned. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
tv guy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for having good connectivity and great battery life, these are nice. sound quality could be better. over all Iam happy with my phones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tvguy, We are so glad to hear that you are happy with the battery life and sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Minimal feats out of date smarttech. 5/5 sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great but compared to other smart headphones out there, The functionality is lacking specialty since you can't switch between devices. The sound is amazing but you can't charge and listen at the same time even connected to aux. With a pretty garbage battery life, the ability to charge and listen is critical.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi UltraHD,
Thanks for sharing your honest review. We're truly delighted that you like the incredible audio of these headphones. Your feedback regarding the functionality is extremely important to us and is very much appreciated. Unfortunately, using the headphones while charging is not supported. When the headset is connected to an AC outlet or computer, all operations such as turning on the headset, registering or connecting to Bluetooth devices, and music playback cannot be performed.
For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button.
If you feel the available operating time is short (the duration of the battery is short), please check the guidelines on this help guide link to help resolve the issue: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP1000466396.html
In any case that you need our assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Jess
Sony headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sounds, battery life is decent but not great
I would recommend this to a friendBrand response from SonyListens
Posted .Samsungsoundbar, Thanks for the feedback/review. We're glad you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
Better noise cancellation than airpods pro!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good noise isolation, but touch controls hard to use sometimes. Auto shuts off when I use it in bed with head on side, maybe it's an issue with the proximity sensor
I would recommend this to a friendBrand response from SonyListens
Posted .Hi notleon,
Awesome! We're thrilled to hear you are enjoying the noise canceling features of the XM4 headphones. We appreciate your feedback with regards the touch sensor control. Please open this link with information if touch sensor control panel does not respond correctly.
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html?search=touch%20
As far as your experience with headphones turns off automatically, this may happened when headphones is not properly used. For reference, please open this link https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony! - Kris
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones. very excellent quality would buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Truman,
Awesome! We're glad you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We're looking forward with your next Sony purchase. Thank you for choosing Sony!
Regards,
David
Almost prefect!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, I've been wanting to get them for years when the M2's were released. Finally pulled the trigger and they are just as good as I would've expected. Noise does bleed after passing the 75% volume range, but wouldn't be noticeable unless in a completely silent environment. Such great features such as pausing and eventually turning off if you take them off your head and I really like the touch controls on the ear cup once you get the hang of them. Definetely worth it in any scenario especially if you can get them under $300 like during black Friday when I got them. The value at $350 is a little less appealing.
I would recommend this to a friendGood buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now u talking about nice Clear sound this is it, really nice just love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ICE1, Awesome! We're glad to hear that you love the clear sound from this WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for sharing this feedback. Jay
Sony - WH-1000XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone is as advertised. Great audio, excellent noise cancelling, and user friendly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi shanghigh,
Awesome! Good to know that it is performing as expected. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Sony the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best of the best headphones, really. I tried beats etc. Changed version 3 to v.4. Exellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Serge,
Awesome! You made the right choice with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
This headphone is spectacular!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The previous model was good in so many ways, Sony listened and delivered on many shortcomings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vern,
Great! We're glad that you like all the improvements we made on the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Best sounding headphones I’ve ever owned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding headphones out there and the noise canceling is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi THormel, Glad to hear that you are happy with the sound quality and noise cancelling feature of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl