Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Awesome!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased! Noise canceling very impressive while on flights. Love the features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bigK, Awesome! we're glad that you like the noise canceling feature of your headphones. The XM4 is indeed perfect for flights. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and product. Was readily available and did curbside pickup. Even on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Toner,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Confortable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Super comfortable. Cool storage case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shawb,
Great! We're glad that you like the comfort and supplied carrying case of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Keeps unwanted noise out.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work very well. They keep unwanted noise out and deliver high quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gene,
Great! Good to know that you like the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound incredible. The noise cancellatjom is second to none!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jake, we are so glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. -Carl
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very comfortable, even wearing for an extended time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wickedmindz, we're glad that you're pleased with your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Craig
Good could be greater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This brings the noise cancellation tool that you want. The sound quality could be a little better and also the app could be but overall it's a very good product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Noah, We appreciate your feedback about the sound quality and the app of your new Sony wireless headphones. The sound quality may also depend on your music source. The higher the quality of your source, the higher the sound quality you will get. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Vincent
Great choice for over-ear headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good pair of headphones- I’d say even better than comparable Bose headphones...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RealEmmettS,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new features and the comfortable fit. My best headphones to date!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abajeng, Awesome! We're glad that you like the comfort and features of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
OK headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I like my airpods better. Audio bleeds out. not the best at noise cancellation either.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Maria,
Thanks for reaching out and sharing your honest feedback about your WH-1000XM4 headphones.
We're genuinely sorry to hear that you're experiencing issues with audio bleed and noise cancellation.
Here are a couple of things you can try to improve these problems:
1) Make sure the headphones are sitting snugly and fully covering your ears. Even a small gap around the bottom or back can let sound out and let ambient noise in. Try adjusting the headband or tilting the earcups slightly.
2) Your XM4s have a fantastic "NC Optimizer" feature that calibrates the noise cancellation to your specific head shape, hair, glasses and even atmospheric pressure.
Make sure you've run the optimization recently, especially if you're traveling or if your environment has changed. You can find this option in the Sony | Sound Connect app.
3) Double-check in the app to ensure the Noise Cancelling mode is fully active and not set to Ambient Sound.
4) Also, sometimes a firmware update can address performance issues, so make sure your headphones are running the latest version within the app.
Give those steps a try! Hopefully, they'll help you unlock the full noise-cancelling and audio potential you should be getting from your WH-1000XM4s.
Thanks for considering Sony headphones and for your feedback.
Warm regards,
Estefany
Sony Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headset. Sound is great, noise cancelling is wonderful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greatheadset,
Awesome! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great comfort awesome flight companion..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great noise canceling excellent took two five hour flights without a glitch!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonoldE, we're glad you like the sound quality and noise-canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than Bose. Great quality and sound. Always thought Sony was an excellent brand.
I would recommend this to a friendSony Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset exceeded all expectations for both myself and my wife.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankM, That's amazing! It's wonderful to hear the Sony WH-1000XM4 headphones have truly impressed both you and your wife. Thanks for the fantastic review and for choosing Sony! -Jess
Sony
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome headphones nois cancelation is amazing and comfort on my ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Imaqgme, We are glad that you like the noise canceling feature of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Vincent
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic sound quality. Easy to set up and charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gamer,
Amazing! We're glad that you like the sound quality and charging function of the headphones. It's also great that you had an easy time setting it up. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Perfection!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound incredible! They are expensive but there is no going back once you try these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi eaglenut1, we're glad that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
Outstanding
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very premium headphones. The noise canceling is easily an A+. No regrets!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
We're glad that you're enjoying the amazing features of the headphones particularly the noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Outstanding
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very premium headphones. The noise canceling is easily an A+. No regrets!
I would recommend this to a friendAwesome gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing gift! They really do work. Noise cancellation is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adri,
Awesome! We're glad that you like the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph