Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good bright clean sound. Happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SolarPanel,
Great! We're thrilled that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Better than ear buds.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent. The noise cancelling really helps to block external distractions allowing for a more immersive music experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RCMinn, thank you so much for sharing your great experience with our product!
We are so happy to hear that you are satisfied with the incredible sound quality and fantastic noise canceling function of our WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Headphone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They weren't that durable, I hope the warranty covers them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Kathy,
Thank you for considering Sony products. We apologize for any inconvenience caused with your WH1000XM4 headphones, This is certainly not the level of quality we strive for, and we are committed to addressing your concerns.
To better assist you and ensure the smooth processing of your one-year limited manufacturer's warranty, we kindly request that you contact us via email at socialsupport@am.sony.com. When reaching out, please include the following information in your message:
- Name:
- BestBuy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience, and we look forward to assisting you further.
Best regards,
-Fred
Sony Bluetooth headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone is amazing everyone was helpful and I got what I want at an unbeatable price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyB, Perfect! We're thrilled that you like the reasonable price and you are enjoying the superb features and excellent sound quality of the headphones. It's also great that you were assisted professionally. Thank you for sharing such an excellent shopping experience and for choosing Sony! -Jess
Great sound/Great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and I bought this when the price dropped by $100.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Qmann, Amazing! We're really happy that your investment is worth it and you're enjoying the excellent sound quality of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess
Sony headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and noise cancellation. I would definitely buy them again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Renegadebaileys,
Great! We're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Sonypro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is Very good and has the best active noise canceling .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beatsprobb, Great! We're very happy to hear you appreciate the amazing sound quality and industry-leading noise cancelation of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Some issues but overall great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were great overall however I did experience some connectivity issues at first. Ended up returning them due to that but also because I preferred the portability of the WF-1000xm4. Otherwise the sound quality was great and so is the fact that you can used them connected
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christian, Awesome! We are glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these on an offer and they are worth the price. Great sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pavan, We're glad to hear you feel that the great sound quality of the WH1000XM4 is worth its price! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
Great headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them as a gift for my husband and he lives them. The only con is that to use all the features you have to download the app, also if you wear them and talk the music pauses and it activates a Siri like feature
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skyy,
Thank you for the purchase! We're glad to hear that your husband likes the headphones. Thank you for choosing Sony!
-David
MrMac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling Great Sound Okay for calls sync 2 devices at a time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CMAC, Thank you for giving the product a perfect rating! Good to know that these headphones works as intended and you're enjoying the excellent noise canceling, sound quality, and overall features. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Jess
WH-1000xm4 wireless
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony WH-1000xm4 wireless Noise Cancelling over the ear Headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gao217, That's excellent! Choosing these headphones will definitely be worth it! We're glad you're enjoying all the improvements we made on these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for your purchase and for the 5-star rating! -Jess
Yes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not an overear headphones kinda guy so it was really hard for me to use these but I have grown to like them more and more each day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi leano, We really love to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones, WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you very much for all of your inputs. Thank you for choosing Sony! -Jess
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them they do all what they say they do. And not over 500.00 like Apples.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fitness58,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, very happy and satisfied with my ourchade
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappySoubd, Awesome! Glad to hear that you are happy with the overall performance of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, great sound, primarily wear these when walking in the neighborhood
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sreggie,
We're thrilled that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Have a great sound great noise canceling and great awareness.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi chehab,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
Love 'em
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and easy to use. Battery life is outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David,
Great! We're glad that you like the comfort, user-friendly functions, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great buy!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these head phones. They're very clear and the noise cancelling is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NUYORK07, Thank you for the 5-star rating! we are glad that you are happy with the noise-cancelling of the WH-1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl
Noice!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these. I was worried they wouldn't be small enough to fit her smaller head but they do! I can't tell if she is doing a guided meditation or sleeping!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Elliott,
Great! We're glad that your wife loves our Sony XM4 headphone and it's nice to hear that it perfectly fits her head. Thank you for choosing Sony! - Marco