Customer Ratings & Reviews

oh how i love these piece’s of machinery they’re great on the ears and sound wonderful

This item works very well! Very comfortable, sounds great and blocks out surroundings sounds very well.

After a lot of research, I decided to buy these Sony's. They are probably the best headset I've ever had and I couldn't be happier! The sound is amazing and they are super comfortable. I wear them while I'm working at my desk as well as my nightly jogs, and they're perfect. Also, they're super easy to clean and fold back up into their carrying case for storing or traveling. I am so happy with this purchase!

I've been a hardcore Sony MDR fan for years (many studio models over the past decade and a half or two), and found myself on an emergency run to Best Buy after a new kitten in my house decided to gnaw through my line. I got the BB, and they had some of these on display... I'd never used noice cancelling before, so I put 'em on my head and turned them on. Whoa. I almost felt like they were sucking onto my head (they weren't, but noise cancelling isn't the same as noise reduction... it's a head trip). They sound as good as any MDRs I've owned, if not better. No lag when dealing with audio/video production or meetings, they last all day and night, and they charge super quickly. There are two types of interface on the phones themselves... two physical buttons as well as a touch-enabled area. I can see the value of the features of the touch sensitive tools, but if you're an old studio bay head like me, you'll appreciate that there's a free Sony app that you can use to turn off all that stuff. One thing to keep in mind... if you wear phones every day for hours a day, you might want to consider getting a darker color. The elements of time tend to show up with a bit of unwanted contrast on these lighter colored phones. Lastly, these things do come with a pretty long cable, so if you ever need to wire up you can do that. Via the app I mentioned, you can connect these to two different devices at once.

I wore these for my 18-hour flight, and it was the most comfortable headphones I've ever worn. The noise canceling perfect.

By far the best headphones I’ve ever owned. I’ve always had issue with headphone hurting my ears but these never cause the issue. You can wear them for hours and still have the same comfort. I love the color too it’s this beautiful midnight. Like a rainy Seattle. Also if you go to the gym often I would always have my headphones slide off but these are so form fitting where they don’t. I love these. You won’t regret buying they will forever be my favorite. I LOVE MY SONYSS!!!

These are expensive but well worth it. The sound quality is amazing. It's got some bass but not too much. Unlike other high end headphone (coughbeatscough), there's some actual high end to this, so sound like symbols aren't lost. The active noise cancelation works a treat too, blocking out most things. It's not complete because there isn't a seal around the ears, but that plus the light weight, makes these things really comfy to wear.

I absolutely love everything about these Sony Xm4 headphones. I guess the silver lining in my bad experience with the defective Bose Quiet comfort 35 2's (Wish I had gotten an extended warranty on those.) Led me to discover these Sony's XM4's that are a superior product. After the material of the ear pads on my Bose just split open and fell apart, I'm still very paranoid about that happening and constantly looking at these for any signs of that happening. However, the material seems of very good quality and sturdy on the Sony XM4's And does not have the holes on the padding of the inside either that helps lead to the splitting of the weak material of the Bose in a ridiculously short (Unacceptable period of time for what they cost.) But this time I did get the extended warranty just in case but I feel like I won't be needing it. The XM4's are also better in Tech, as they have so many nice High tech features. And the sound quality is a bit better, with a bit richer bass. The noise cancelling is just as good as the Bose. Was very surprised at how with Netflix and Youtube, Just remove the headphones and what you are watching automatically pauses. The volume control was a little weird at first, but once getting used to is great. If you are looking for a great pair of wireless noise cancelling headphones No need to look any further than the Sony XM4. If I didn't have an expensive car repair right now I'd get a second pair so can always have one fully charged even though the battery life, is long...

Great headphones, the noise cancelling feature works well, the battery life is good on them

At first glance, these might seem like there are only a few new features and aren't very different from the XM3's, but that is completely wrong. These headphones have the obvious feature upgrades like 2 device pairings (which is absolutely worth it for anyone who does anything on one device like a tablet or computer and wants to have the ability to answer phone calls, etc on another device), but they have little incremental upgrades that make these feel so much more polished than the prior XM3 headphones. 1. Better speakers and a wider sound-stage while maintaining the punchy base. 2. More comfortable with the extra padding in the ear-cups and wider headband. Anyone who wears earrings or hats will especially value these upgrades or anyone with larger ears. 3. Softer transition noises (pause, play, voice prompts, etc.)! The XM3 had much harsher and more aggressive tones that were annoying when listening later in the evening while wanting to wind down. These have a more polished sound overall. 4. WAY better sound-stage! 5. WAYYYYYYYY better and more reliable touch controls that are more responsive. The XM3 controls were clunky and early-gen to say the least. These feel how the XM3 controls should have been from the beginning. 6. The sensor in the ear-cup that pauses the sound when the headphones are removed is nice-to-have. It's not a critical upgrade b/c it takes no time at all to pause with the touch controls, but it does save the step of needing to pause before removing the headphones. The two cons I have towards these are that the app is a little clunky and the design is a bit old. They are very customize-able , but the app feels a little bit old. It works well, but feels older and less polished. Also, the tech features like talk to pause voice recognition is really not that useful (to me anyways) and it sometimes detects people around me when I'm out in public. I found myself jockey-ing the setting until I finally decided to just leave it off. The design is pretty traditional, and a bit boring compared to the competition (like the Bose 700's).

These headphones are perplexingly good. They have amazing sound quality that you can adjust to fit your needs with the app that these absolute gems use. They have a hard shell case unlike there older brother the XM5’s which comes with a soft shell one. They’re very nice and out of the way to carry around and the bass is in your hands because you can adjust it however you want. If you’re on the fence about buying this item and it’s on sale just buy it, you will NOT regret it one bit!

Sound quantity is amazing. Battery and connectivity are Excellent.

Excellent upgrade from my dead WH-H900N headphones. From the looks, to the comfort, to the ANC and of course the sound. Ended up getting another for the wife, she loves them too.

I cannot rave about these enough. As someone with sensory sensitivities, these have been an absolute lifesaver. They are incredibly comfortable and block out an amazing amount of irritating noises and sounds. The sound quality through them is crystal clear and pristine. I wish they offered more color options! These are WORTH EVERY PENNY. Battery life is incredible on them too!

Incredible sound. Very incredible comfort. And best of all, their battery life is crazy. I use them work Tidal Master sound quality and it’s like I’m there with the artists sometimes. I wish the interface on the app were better, and that I could change the voice of the menu when using them, but whatever. You won’t regret the purchase. And best part is, I can connect them (with a 3.5” Jack) to my vinyl record player (I use an Audiotechnica player) and the sound is exactly what I was looking for.

I really love these headphones. The setup was quick and easy and the app offers some great features to enhance the listening experience. The noise cancelling is fantastic and the headphones fit very comfortably. The best part is the sound quality, crisp highs, deep bass and low end, and the midrange is clean and not overpowering. I have been listening for hours on my first charge, and the app shows I still have many more hours left. Great purchase!

I have put off buying over ear headphones for a long time because I wear glasses and get headaches easily, so the thought of something clamping down on my head and resting on any pressure points really turned me off. But I've found myself going out and about more and my AirPods Pro were starting to show their age, so I grabbed these during a sale. I thought about getting the AirPods Max for awhile until I learned how much heavier they are compared to these. Lightweight was really crucial for me. I also preferred these "older" models compared to the XM5 because they fold into a smaller case. The sound is really fantastic and the noise canceling is much better. I still honestly can't wear them for a long period of time because I start to feel the pressure points on the top of my head and where they're pushing my glasses arms into my skull, but that's a me problem and not the headphones. I still use my AirPods sometimes, but these are better for flights and working in coffee shops or other noisy areas.

Sound and build quality are very good, have a pair of air pods max and compering the two the Sony M4 are far more superior. Fits nice on the head are very light, I forget I have them on sometimes.

Great pair of headphones, love the battery life! I love music and love extremely loud bass and this does well! Quality is very much its price and love the smooth velvet feel. Noise canceling is amazing. Audio does not break or glitch when far from primary device either.

The noise-canceling feature works great; it effectively drowns out ambient noise, making them perfect for travel or noisy environments. They are incredibly comfortable for long listening sessions, and the battery life is excellent, lasting days without needing a recharge.