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Customer Ratings & Reviews

Your price for this item is $289.99
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 12484 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 478 Showing 9,541-9,560 of 12,484 reviews
  • Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise canceling headphones I ever had..highly recommended!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shiva,

      You made the right choice with the Sony Headphones! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of, if not, the best headphones you can get at this price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Esteban,

      You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Best noise cancelling headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a very good deal, it simply is a great headphone, so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paeng, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Amazing headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best headphone that i have tried

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adean,

      Awesome! We're glad that you found the perfect headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones for the price. Connection breaks sometimes when switching devices.Noise cancelling is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deee1, Thank you for taking the time to review the WH-1000XM4 Wireless Noise-Canceling Headphones. In any isolated issue of the headphones, please refer to this link for your guidelines to troubleshooting: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752753.html

      Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for sharing your review! Jay Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products. It 's crystal clear the sound. goo

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi chacha2, Thank you for the 5-star rating! We're glad you like the crystal clear audio quality of your new Sony headphones.  Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and the noise cancellation is outstanding!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Theygotme, Amazing! We're glad that you like the sound quality and noise canceling feature of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Almost Perfect Except Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Undeniably great sound. Knocked off a star as with cheaper options I can be able to get the same satisfaction from having an over ear headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CRache,

      We're glad that you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.

      Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my son he loves them. They are good noise-canceling headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Momof2, good to know that your son is enjoying the amazing features of these noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Best wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones! The noise canceling in top notch

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi myronh178, Amazing! We're glad that you like the noise canceling feature of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    The Perfect Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After over a year of use, these still look just like they did on day one. They feel sturdy but are still light enough to wear for hours without discomfort. The array of features and great battery life make these a really good value. 10/10 would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jonnymacintosh, we're glad you are enjoying our industry-leading noise canceling feature. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over ear headphones. Amazing noise cancelling and clear sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jsunny,

      We're thrilled that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Amazing product!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does as advertised great battery life. Love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AFvet1988,
      Awesome! We're glad to know you love your new headphones particularly with its long battery life. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best sound quality Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I ever used. sound is very rich and clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amit, we're glad you like the sound quality of our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, great noise canceling, not comparison

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anthon,

      Thank you for the 5-star rating and we're glad you like the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony - WH - 10000XM4

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones. They have an awesome built and great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benza,

      Great! We're glad that you like the build and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great Headphones that adapt to environment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. So much better than my Bose QC 35 II

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wilbur,

      We are glad you like the headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones in the market. They are super comfy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony256, Wow! We're very happy to hear you like the comfortable fit of your new headphones and you feel that this is the best headphones in the market.The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony excellence

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding quality headphones from Sony with superb sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grant,

      Great! We're glad that you like the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Headphone Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones with noise cancellation, I’m highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Djimini2,

      We're glad that you found the perfect noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US