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Customer Ratings & Reviews

Your price for this item is $289.99
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 12485 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 490 Showing 9,781-9,800 of 12,485 reviews
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is awesome. Phone reception not the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them better than any other earphones great quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alejandra,

      You made the right choice with these Sony Headphones! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Way lighter than I thought, very comfy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is unbelievable. I would recommend these to 100.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The best sounding so far. Only thing im worried about is how fragile they feel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ahr2d2, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior sound and quality plus it’s very easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WynnP, Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality and ease of use of the WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Pair of Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Noise cancelling works really well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WEADOS,

      Great! We're glad that you're enjoying the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound cancelation on a bluetooth headphone period

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OLORD,

      You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and more versatile headphones that I have ever had!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamuelS, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A purchase for my daughter. She loves them for the sound quality. Has a longer battery life than similar headphones made by other companies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stretch, You've made a great choice! We're very happy to hear your daughter loves the sound quality and excellent battery life of the Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and upgrade from the past variations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Awesome!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply Awesome!!!!!!! Very Comfortable on ears & head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satya, Thank you for the 5-star rating! Glad to hear that you are happy with the overall performance of the WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony WH-1000XM4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can highly recommend these headphones. Fine sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carter, good to know that you like the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.

      To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever! Great bass! Music sounds great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frank, We're glad that you like the sound quality of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love those Headphones. Very soft and loud for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality. Pretty sturdy. Good coloring.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MzAwsum, Awesome! We're glad that you like the color, build, and sound quality of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best overall sound quality and noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kingbullet, Awesome! We're thrilled to hear you like the sound quality and noise canceling feature of your headphones. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look very lightweight and great sound and color!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThisGuy, Thank you for the 5-star rating! Glad to hear that you are happy with the WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!! Great item to have especially when traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone they are a huge step up from my old beats

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blackfin1000,

      Awesome! We're glad that upgrading to these headphones was worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US