Customer Ratings & Reviews

I travel a lot for work, on various transportation modes. These help to identify eqch scenario and cancel the background noise effevtively. I can do it either via the headphones on the side, or through the easy to use app. I made it through three separate airports with half a battery to spare on a recent trip north. I was also able to walk and talk via my phone with them on too, and had no complaints from the other end about background noise or static. I don’t use these at a PC for gaming since they’re bluetooth/nfc (they’re not meant for high speed gaming!), but they do connect to a pc as well as a tablet very easily, and the music / spoken word sounds great there, too. Good bit of kit for a traveler or wfh type user.

The audio quality is phenominal, battery life is criminally good, and honestly they’re just nice to wear! My only complaints are: 1) That the actual durability is questionable… The adjustment arms feel super flimsy which is horrifiying considering these things cost 300 bucks. Everytime I fold them or extend them I feel like they’re gonna break. 2) The noise cancelling also isn’t the geeatest. Some of the features sound cool like when you walk the actual passthrough changes, but its super buggy if you’re working out or doing other tasks. A lot of things also just go straight through it so I often wonder if I even have noise cancelling on at all! Not good. It can be fixed with better software… hopefully they add it.

Love my Sony WH-1000XM4. I would suggest them are worth the money. I work indoors in a very noisy factory. Desk Job. I do wear Glasses. I had the original Sony Noise Canceling Headphones for 3 Years or more. Bought the M4 for better mic for internet meetings and calls. A little better. Likes 1. Works with my workstation ( Laptop ) fast response low lag. 2. They stop Video and Music when taken off. 3. Comfortable to me. 4. Long Battery life. 5. Sound quality is very great. 6. Mics are okay for internet calls. 7. Noise Canceling. Is great. There are times I take them off and are surprised how noisy it is around me. Dis-likes. 1. App with phone. When I get an internet call my Phone and Workstation are connected the phone wants to grab first. I want the Workstation to have priority. Messed up some calls have to disconnect the Phone Bluetooth to reduce this problem. Sometimes have to do a full PC reboot. 2. No Boom Mic. 3. Mics are not good in noisy areas. Pick up a lot of background noise. 4. Hate the Google Assistant and Alexa. Should be removed. 5. App Location tracking. Phone override. Should be able to turnoff in app. 6. Speak to Chat. Glad it can be turned off with App. 7. Deeper cups. Ears touch hard plastic. Places for major improvements 1. Boom Mic!!!!! Removable would be nice. 2. Charging stand. One you can set on and charges when not in use. 3. Remove Assistant. 4. Deeper Cups or two different foams soft density outside and medium density inside. 5. More control with headphones through App. 6. Changes stay when not connected to Phone. 7. PC App to control headphones. I have the Avantree, Aria ME Headphones. Side by side with my Sony. I really like the Boom Mic. I DO NOT have to repeat myself as much. Because less background noise is coming through. I really like the charging stand. Very convenient. Sound on the Avantree is low, there is a lag, good for call or long meetings where you are the prime speaker. Thank you Eron

For once, a product actually lives up to the hype surrounding it. This may be the most celebrated set of headphones produced in the last 20 years. That praise is deserved. By now, these cans are regularly on sale, so don't pay full price ($350). Easily the best-sounding headphones I've owned, with exceptional battery life (I regularly get 30 hours of playback on moderate volume and Bluetooth before needing a recharge). Great carrying case, too. There are some recordings in my collection that I can honestly say I never really heard before until I listened to them with these Sony XM4s. Be sure to download the accompanying app onto your smart phone to get full use of all the features. I don' want to go overboard with praise, but the simple truth is this headphone set is the best investment I have made in audio equipment in the last 20 years. They're just that good.

Incredible noise cancelling abilities, very comfortable on my ears and flexible, comes with a case, USB-C charging cable and has great base. Not perfect but great.

Purchased in 2024 and it's still a great headphone that delivers crisp and clear sounds. I know there's an updated version, but this one still delivers and is cheaper than the updated one. Connecting to a device (or even devices) is seamless. Battery life is pretty good, can easily last a whole day and still have some juice left. Overall, it's a worthwhile investment and it even comes with a carrying case.

These headphones along with the app are a complete experience and I would highly recommend them! Noise Canceling- As someone who is very sensitive to ambient noise, the noise cancellation features are really important to me. There are 20 levels of ambient sound controls, a wind reduction control, and a full noise cancellation control. You can let the app auto-switch what level based on what activity you are currently doing (running/sitting) or based on your current location. You can also control this manually. Battery Life- the battery life is incredible! I use these headphones every day all day. I legitimately use them 16-18 hours a day. Sometimes I forget to charge them overnight, and can use them the next day with a quick charge during lunch!!! I was impressed that not only could the battery actually last as long as advertised but they were comfortable to wear for such an extended period of time. Sound-The sound quality is excellent. You have the ability to set the equalizer depending on what you're listening to and personal preference, plus three custom modes. I'm not a loud listener but these headphones get LOUD!!! There are all kinds of features to completely customize and adapt the way you want what you're listening to feel and hear like.

Let me first say that these headphones are super nice. They are great quality and super lightweight and comfortable. The sound quality and the compatibility with the app is also great. However, I did unfortunately have to return them. I have really sensitive ears and the noise cancellation would start to cause immediate ear pain. I tried changing the settings and the noise cancellation still caused pain to my sensitive ears. I do still recommend these even though they didn’t work out for me personally. But if you do have sensitive ears you may want to try out the noise cancellation in store before you purchase to make sure you don’t have the same issue I did.

Best quality sound I've heard from a headphone set, easy to use, noise canceling works great, it's comfortable to your ear and battery last for hours I would recommend it to everyone.

Excellent quality. Very comfortable, noise cancelation.

My Bose quite-comforts died out on me. I took advantage of the recent sale for these and loves them. The noise cancelling feature is top notch and fits perfectly with no movement during squats and bench presses at the gym. Overall love them

Excellent sound quality and great noise cancelling. I like its dual connectivity feature as I usually use my laptop and phone concurrently and I had to switch connection between them with my old headphones. I just wish it took a somewhat shorter time to get fully charged. However, the battery life after each charge is pretty good.

Great for sound and very comfortable to wear. Would recommend!

Its a good product. I ended up returning simply because I don't think they are worth the money. Full price 300 on sale 250. Its a lot for a product i wont use every day and a product that has a lot of reviews complaining about the hinges breaking and sony not doing anything for their costumers. I bought the xm4 and the xb910n together and honestly the xm4 are better. The anc is a bit better. The sound is more balanced and they have speak to chat and a sensor that pauses the music whe you take them off. The xb910n are missing these features. And they are not as balanced soundwise like the xm4. But. I paid 120 dollars (sale price) for the xb910n vs 250 to 300. I couldn't justify the price and the anc on the xb910n is not bad. The sound is good once you play with the EQ a bit, the battery life is better than the xm4s and the codecs supported by the xb910n are exactly the same as the xm4 so hi res audio is possible to be listened to on both. I am a musician so i care how well music sounds. But i dont consider myself an audiophile. I hope this is helpful. I enjoy tech but i tend to be a little frugal and i also dont find important if someone notices if im wearing a 250 dollars headphones or 150 dollar headphones as long as i get what im looking for. Thanks.

Omg what a master piece these headphones are. Very comfortable you feel as you if you are not wearing them, very light in weight. Sound quality is exceptional. Noise cancellation performance is excellent. I almost wear this 8hr a day when I work and it’s easy when you are in meetings, and when you are off meetings it’s blocks the background noise and gives an additional level of comfort to your ears and you’ll not be distracted easily.

Amazing product! Use them everyday, genuinely block out all noise even in large crowds. The base is amazing. Lots of ways to customize the sound just the way you like it. Also very comfortable! Overall 10/10

Absolutely worth the cost. These noise cancelling headphones have never failed me - they accurately filter out noise and have excellent battery! Excellent for travel.

I've been wearing Sennheiser HD280 Pro headphones, which sound great, but I needed something wireless and more feature rich for work use. I ordered the Sony WH-1000XM4 headphones based on a co-workers recommendation, and I am very glad I did. Sound - The audio quality is great for both voice and music. My HD280s are described as having a neutral audio profile, which is good for my studio use. The WH-1000XM4s have a more full profile to my ears, with a bit more bass and mid range. I like the audio profile, but it's easily adjustable if you don't. Comfort - These are very comfortable to wear for long periods of time. I have a large head (size 8) and these fit me fine. My ears get hot with the HD280s, but I have no problem wearing these all day (with a few breaks). Features - I found the app awkward at first, but managed to find everything I need. I remapped the custom button to turn Ambient Sound on and off, which is helpful in my home office environment. I also like the dual Bluetooth connectivity. This allows me to easily toggle between my work laptop and my phone audio. Overall, I highly recommend these headphones. They are expensive, but I feel they do their job very well.

I absolutely love these headphones. I was looking for a great noise cancellation/music specific over the head headphones, and everything I searched said these Sony headphones where the real deal. I can only agree. Very comfortable on the head. The battery life is really surprising me in a good way. Lasting forever. Great sound quality and noise cancellation. If you are willing to spend the money these are the headphones for you.

So I have never owned a set of noise cancelling headphone before and was very surprised at how well they work. They wirelessly connect to my phone and I can easily be in the next room without any issues. I can go a couple of weeks on a single charge (with occasional listening) and have even let them sit for a couple of weeks without use and then just used them without charging. Very comfortable as well.