Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 11047585
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Like the airpod max, only for bespectacled folk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for the wife, after the airpod max's didn't seem to land on the right side of the confort zone . . . . . . . on top of that, it doesn't have the robo-voice that Bose seems to be dealing with lately (great for conference calls)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi InitialReview,
You made the right choice with the Sony WH1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Perfect!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headphone! Is very comfortable, the sound is great and noise cancel is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi victorbeavis,
Great! We're glad that you like the comfort, sound quality, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Ok but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones look nice and sound is good but I found Bose more comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Glad to hear that you are happy with the design and audio quality of the headphones. If you have not used them yet, you can use the Sony Headphones Connect app and Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Sony headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best headphones I got it. The workers at Best Buy help me and recommend me to get this headphone. And it is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertR, we're glad you like our industry-leading noise canceling headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Amazing purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the headphone is awesome. very stylish and comfortable. I really like the audio quality too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JiaxinF, Great! We're very happy to hear you like the stylish design, comfortable fit, and sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Quality!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soo good I had to get a pair for myself after purchasing a set for my wife. Sony never disappoints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilioH, Excellent choice! We are glad to hear that you are happy with your new WH-1000XM4! Thank you for the 5-star rating and for choosing Sony! -Carl
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the multiple device feature. Great for swapping between my pc and phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jordan, Awesome! We are glad to hear that you are happy with the multi point feature of your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
Not BOSE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good to listen. I had a set of Bose but they stopped working replacement set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jrf1, Awesome! we are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Excellent Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, not as loud as I wish, but the noise cancellation is A+
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AC2019, thank you so much for your positive feedback. We are so happy to hear you are satisfied with the incredible sound quality and superb noise-canceling functions of these headphones.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 4th pair I have bought. The first pair was for my oldest son who has to the newest thing. He loves them so much that he hasn’t asked for another pair of headphones in 3 years! I bought a pair for my husband who travels a lot and my youngest son last Christmas. This Christmas my middle son asked for a pair. So if 4 boys/men have them and all still satisfied, I would say it’s an excellent purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TriciaV, Amazing! Thank you for purchasing four pairs of Sony WH-1000XM4 headphones! We're very happy to hear that your whole family are enjoying these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Bc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality of sound if its played on 360, other than that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brent, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Goated
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goated my ears love them music is fire wish noise cancelling was stronger tho and they were a bit smaller
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MichaelF,
Awesome! Thank you so much for your feedback and we're happy that you love the audio quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Great product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headphones. It has all the modern features that I can think. The only downside to me is that, it looks a bit bulky once you wear them especially compared to its biggest rival the boss qc 45.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Richard, We're glad that you like the features of your new headphones. We're sorry if it looks a bit bulky. We appreciate your feedback and rest assured the design won't affect the headphones performance. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Worth the money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best. They sound great, they are comfortable, and they isolate well. My one and only gripe is that the touch controls aren't the best, but they aren't bad either. Very satisfied
I would recommend this to a friendBrand response from SonyListens
Posted .Hi theboble,
Thanks for sharing your 5-star review and experience with the WH1000XM4. We're glad that you like the sound quality, comfort, and noise canceling function of the headphones. The steps on these links may help you have a better experience with the touch sensor:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00204192
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html
Hope this helps. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Fabulous Headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’d assumed noise cancelling headphones were a mythic unicorn, but if unicorns exist, these headphones are it. A lifesaver. Great battery life and comfortable to wear for great duration.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SilenceIsBliss,
Amazing! We're glad that you are enjoying the noise canceling function, battery life, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Little finicky
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. Touch response is a little glitchy especially with dirty hands
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErikE,
Thank you for the purchase! We're glad to hear that you like the headphones. Your feedback is greatly appreciated. We recommend cleaning your fingers first when using the touch operation.
Thank you for choosing Sony!
-David
Good noise canceling tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise canceling. One of the better ones that I have used.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Victor, Glad to hear that you are happy with the noise cancelling and overall performance of your new WH-1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
My headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’re good headphones, but not as good as bows. They don’t have that punch.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AssadS,
Thank you for your honest feedback on the Sony - WH1000XM4. We're glad to hear you're enjoying them, though we understand your point about the sound profile compared to other brands. The WH-1000XM4 is tuned to deliver a balanced sound with customizable options through the Sony Headphones Connect App, where you can adjust the Equalizer to add more punch or tailor de audio to your preference.
If you'd like, you can contact our customer support team here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
They'll be happy to walk you through the settings to help you get closer to the sound you're looking for. Your input is valuable, and we'll make sure it's shared with our team.
Thank you for considering Sony products!
Regards,
Dominick
Awesome headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a year of using the Sony headphone I end up buying two more headphones. One for my wife and my older son
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CarlsonN,
Wow! Thank you very much for trusting our products and we are very happy that you are pleased with the quality of our headphone. Your wife and your son will surely love their headphones. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
GREAT OVER THE EAR NOISE CANCELLATION HEADPHONES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE THESE EAR PHONES! THE "IN THE EAR" NOISE CANCELLATION EAR PHONES DON'T WORK FOR ME AS THEY KEEP FALLING OUT AND DON'T ISOLATE AS WELL AS OVER THE EAR HEADPHONES. I HIGHLY RECOMMEND THESE!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quality,
Great! We're thrilled that you are enjoying the design and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph