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Customer Ratings & Reviews

Your price for this item is $289.99
The comparable value price is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 12485 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 510 Showing 10,181-10,200 of 12,485 reviews
  • Rated 5 out of 5 stars

    VERY GOOD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good. I am so happy with it. It is the first one that I bought from Sony and definitely I recommended it. I preferred this instead of the WH1000XM5;for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sarr,

      Great! We're glad that you are happy with your purchase. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones with long battery life and excellent noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diego01,

      Great! We're thrilled that you like the battery life and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and very easy to use! I have bought same brand for other family members!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Annie,

      You made the right choice! We're thrilled that you are enjoying the user-friendly functions of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Great sounding headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones but they can make your ears warm But they sound good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sergio, Thank you for the feedback on your experience with your WH1000XM4. We take into consideration all feedback to improve the performance and quality of our products. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Style

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better then “beats” headphones sound and look………..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Good, we're glad you like the sound quality and design of our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, use them for my workouts, great price for what you get

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Camron,
      That's awesome! We are very happy to hear your satisfaction with our Sony WH1000XM4. Thank you for choosing Sony! Enjoy! - Marco Sony_US

  • Rated 4 out of 5 stars

    Excellent noise canceling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son is having a blast with this. Great for phone calls and music videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fola,

      Great! We're glad that your son is having a great time using the headphones. Good to know that it works great for phone calls and music videos. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 4 out of 5 stars

    Good headset, bad mic

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset quality is good and comfortable, but mic kinda sucks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Quandale,

      Thank you for the purchase! We're glad to hear that you like the quality of the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great product abd quality .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this item . Everything should buy before trying any other products

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello sms2020,
      Thank you for purchasing our WH1000XM4 and we are thrilled to hear that you are pleased with your purchase. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Kid liked it a lot! It helped her to enjoy her kind of music and relax after school!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DanielN,
      That's nice to know that your daughter is enjoying her Sony WH1000XM4. Thank you for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best I love the sound. Just get it and try them out

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Concerned,

      Awesome! We are glad you like the sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great pair of headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic pair of headphones for the price with no noteworthy, if any, downsides.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daven, Amazing! We're thrilled to hear that you're enjoying your new headphones. We appreciate your star rating and thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones as a replacement for a pair I already had and I have been very pleased with them. They work better then the original pair and I can get incoming work calls clearer on them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sdavis123,

      That's very nice to hear! Were glad you like the headphones for phone call. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Very very nice. Very very very nice. Very very very very NICE. Amazing

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorS, Excellent! Good to know you're satisfied with your purchase! We're thrilled to hear that you are enjoying everything about your WH-1000XM4 Headphones! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WH-1000XM4. Thank you for giving the product a perfect rating! Have a great day! -Jess Sony_US

  • Rated 4 out of 5 stars

    Very good headphones....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aren't the best sound quality that I've gotten out of a pair of headphones , but it is very good. If you're looking for that strong bass boost with your music ...this isn't the pair for that.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Asiasdad24,
      That's nice to hear sharing your honest review of our Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones and we're glad to hear your satisfaction as well. Your review will help us improve our future products. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    Sony ear headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ear headphones. I like this product. Good noise cancelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonyheadphones, We are happy that you like your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a pair of the M3’s glad I did upgrade, Sony has done it again !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigcharm,

      Great! We're glad that you like the improvements we made with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 4 out of 5 stars

    great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, just wish they weren't quite so expensive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rthr, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Headphones lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones was for my son he said the noise cancellation is better than Beats cancellation in overall he said sony are better than beats .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ben3120,

      That's very nice to hear! We're glad your son likes the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and very nice design. The noise cancellation is the best part.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jimmy, Awesome! We are glad to hear that you are happy with your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US